Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,695 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,695 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely staff and products. Sofa bed and bed both superb quality and arrived on time and delivered by some splendid delivery men. Very happy with my purchases.”

Helpful Report

Posted 5 years ago

“Great sofa and sofa bed. Good quality and velvet fabric is lovely. Looks beautiful and very comfortable. Happy with my purchases. Service was helpful and friendly also.”

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Posted 5 years ago

“Really lovely showroom and staff and I found ordering and the website easy to use which was nice for a change. My sofa bed is delightful. Used as our main sofa it looks stylish whilst also being able to be used when we have large family gatherings. Everyone has slept really well on it. Delighted with my purchase.”

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Posted 5 years ago

“Great experience in the showroom. Nice glass of bubbles on arrival and really friendly and helpful staff. Ordered a sofa bed which arrived this week and delighted with it.”

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Posted 5 years ago

“Great sofa bed and armchair. Quality is really good and reasonably priced too for British made products compared to other retailers. Service was good and delivery men very helpful in getting it up to my 4th floor flat.”

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Posted 5 years ago

“Ordered the Fosbury as liked that I did not have to remove any cushions. Makes it really easy to use in the week when I stay at my London studio flat with work. Delighted with it. Mattress is very comfortable too and using it 3-4 nights a week.”

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Posted 5 years ago

“Gorgeous sofa and British made! Really happy with it and the team were really helpful all the way through ordering to delivery.”

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Posted 5 years ago

“Love my new sofa and sofa bed. Ordered the Foxcote as looked really stylish and the sofabed mattress was really good quality in the showroom. Delighted with both and the service was friendly and helpful. Thanks.”

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Posted 5 years ago

“Gorgeous products, love my sofa bed! Great quality”

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Posted 5 years ago

“Spot on service and great sofa bed. Needed it for my flat for when friends come to stay regularly. Used a few times already and had lots of comments about how comfortable and good looking it is.”

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Posted 5 years ago

“Ordered a sofa bed and bed for my second home in Cornwall. Liked that all the items were British made and had a more traditional feel than others which suited our house. Items arrived and look great. Good service all round too.”

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Posted 5 years ago

“Ordered the Foxcote sofa bed as wanted something that looked like a sofa and was stylish but could use when friends and family stay in my London apartment. Looks gorgeous and very comfortable.I received helpful and friendly staff throughout ordering and delivery.”

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Posted 5 years ago

“Ordered an Appley as was perfect for guests and easy to roll out and put away. It arrived this week a few days ahead of 5 weeks which was great and fits perfectly in our study. Looks stylish and comfortable. Can't complain. All top notch - service and product.”

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Posted 5 years ago

“My bed and mattress arrived and are beautiful. So comfortable too. Very happy thankyou for all your help too in selecting the right fabric from the hug choice.”

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Posted 5 years ago

“Received my sofa bed yesterday and really like it. Velvet is really nice and soft.”

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Posted 5 years ago

“My experience was excellent. Ordered online, received a call the next day to confirm my order which was nice to have and a sample and the item arrived on time and was just as I hoped for. Very comfortable and great quality.”

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Posted 5 years ago

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Posted 5 years ago

“Very happy with my sofa bed and the customer service I received from Willow and Hall. Beautiful mattress which guests have slept on and said as comfortable as their bed.”

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Posted 5 years ago

“I am in love with my new sofa, can't believe how comfortable it is!”

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Posted 5 years ago

“I will be ordering again! I have a trade account and my client was very happy with the craftsmanship and the service during the delivery.”

Helpful Report

Posted 5 years ago

Willow & Hall is rated 4.7 based on 2,695 reviews