Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order projector from Wish.com . The projector doesn't work. I contact Wish about the product an ask can I return it . They tell me that they to contact the other company where the projector came from. Now after four days of going back and forth. Still no answer. I don't understand why you got to go through so much just to send a product back that I hadn't had in my possession for no more than a couple hours. and I have a protective insurance on it. no satisfaction from this company. Now the 5th day they want me to send a picture of the cord . Now I ask for my money back on top of that. I have two orders back in June that was supposed to come in July 9 now they telling me my products won't come until September. really what's the point. Never will I order from this company or recommend it to anybody else they are truly rip off.”

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Posted 4 years ago

“I have been chasing my refund on an order they screwed up on for the last months..constant messaging to a so called under qualified service agent who will not take responsibility on this issue. I strongly recommend you do not order from wish as you will WISH you didn’t! The stress caused by their incompetence is shocking. They don’t care about what they supply only to take your money ..daylight robbery and other companies such a temp are more reliable and will refund with out the stress unlike wish .just avoid”

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Posted 2 weeks ago

“Useless moronic customer service an absolute bunch of Idiots do not read what you tell them .ordered hearing aids did not arrive order disapoeared ff my orders raised a dispute with resolver all I get is messages with love to help you order ID numerous times after giving them bank transsction ID date and amount of purchase .pathetic parrot responses designed to make you give up . Will use bank dispute system for resolution instead of dealing with Wish diabollical customer service absolute Morons.”

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Posted 3 months ago

“I participated in investment scams . They requested commission before they would release the capital amount that I intended to withdraw. The withdrawal has already been finished, but my account hasn't yet been credited with it. I had read so many stories about BanninkSolutions and how they recovered lost money and they were useful in getting my money back... 5 Step Recovery for Victims of Investment Fraud Scams Step 1: Report the investment fraud Reporting the investment fraud scam is the first step to recovery and should be reported to Action Fraud and the Financial Conduct Authority. ... Step 2: stop Contact with them ... Step 3: File All Fraud Documentation ... Step 4: Speak to an Investment Fraud/recovery Lawyer( search BanninkSolutions on google to get your money back ) ... Step 5: Decide How to Proceed to get your money back with BanninkSolutions .”

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Posted 3 months ago

“Have tried Resolver and still getting nowhere explain that order has disappeared off my orders so cannot give order ID ,have given date type of item and cost of order but keep getting request for Order ID names on request with resolver but I tthink it is an A1 Bot, will go to my bank ,Trading standard s and Small claims court now.”

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Posted 3 months ago

“Order did not arrive then disapoeared off my orders tried to resolve gave them item ordered cost date bu keep getting parrot quedtion order ID please do not read or understand you vannot get order ID when order hs disappeared off my orders Idiots.”

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Posted 3 months ago

“I love wish, whenever I had any problems they took care of the immediately and there good about giving me REFUNDS if needed Tks WISH keep doing a good job,I started using wish during the pandemic and been using them ever since tks”

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Posted 4 months ago

“Even if you lost money, don’t go down without a fight. I was naive for thinking it wasn’t possible to recover my money from a greedy broker but everything turned out to be legit after I came across a review here testifying about Alex cryptoFX at writeme dt cm, I’m glad and I really appreciate ALEX for life, BRAVO!!!!”

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Posted 4 months ago

“This is an awful company. That they have a high review here probably reflects a number of fake reviews. They will not reimburse you if the seller sends you the wrong size or color of items. Customer service is a bot designed to tell you "no." Sellers do not respond. They don't even deserve one star.”

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Posted 4 months ago

“They are scammers please be aware”

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Posted 4 months ago

“Never get what I ordered”

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Posted 4 months ago

“Wish never delivered the item for a veteran who passed away three months later. They keep saying that sometimes it takes two weeks longer. The family wanted a refund and contacted Wish, requesting an account for the refund. They opened the block so Wish could deposit the money. However, instead of depositing $180.00, they withdrew $180.00 but won't give the money back to the veteran's family. The family's debit card was also hacked. Furthermore, customer support blocked them. I tried to help them and continued to reach out to customer support, providing them with all the relevant information. Despite never having bought or ordered anything, I created an account to communicate with customer support. Having conversed online, I returned the next day. This is all recorded on my new account that I had opened, and the message was, please see the picture. User's recommendation: Should be shut down”

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Posted 6 months ago

“GOOD AFTERNOON TO Y'ALL WE ARE ORDER STUFF FROM THEY LOCKING Y'ALL PRODUCTS FIRE STICK 4K UP MARCUS LEWIS AND MARIO HENDERSON OFF THEM DESKTOP CAN NOT NOBODY GET INTO THEM ANYMORE”

Helpful Report

Posted 8 months ago

“Hi everyone I also got scammed by this Amazon mall almost 1590000. They have freezed my account they ask to pay 50000 as tax. To release the Amount. They said the same thing for the last order. I paid for last order they are ask for tax. I was very stressed I took money from my sister and husband and family does not know about this. I don't know how to handle this. One person told me if you invested in Amazon you will not get your money expect you file for a recovery at Rykabalan on t.e.l.e.g.r.a.m and they will help you get your money back and also all commissions you have paid . Rykabalan also give free lessons to those interested to learn how to trade .Does anybody have this same problem i say you contact them they can help anyone get their money back”

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Posted 9 months ago

“Hello everyone, I'm Matt Claiborne from Dallas Texas, usa. I'm here to tell you about my experience about recovery companys. I was scammed by Watermine company! They shut their website down after they took all my money. I was furious, I desperatly needed to get my funds back. Due to the situation I was in I was much more careful in finding a company that could help me get my funds back. I heard about recovery services. I talked several companies. But most of them request front payment. Some of them doesnt but they have bad reviews, and it may be lost of time to go on with them. CP-INVESTIGATION.C0M (Payback, Moneyback same.) has the best reviews between the companies i chacked and shared my problem. Cp Investigation have been an amazing positive help for me, having being scammed out of a substantial amount of money they have successfully assisted in retrieving approx. 70% of my loses so far, with no stone being left unturned I am confident they will obtain a refund for me in due course. They are helpful, professional and compassionate at all times fully understanding my position and always available to assist and answer questions. I can only recommend the company and staff working there, they have all been first class!”

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Posted 1 year ago

“BITCOIN FRAUD /SCAM TRACE & RECOVERY EXPERT: I know how frustrating it is to lose your Crypto currency / BTC to a fake online investment platform. I was a victim, but thanks to God, I found Hackerscrib; his reviews were very encouraging and verified; Hackerscrib is a licensed crypto- currency expert who helps victims to recover their scammed funds. He recovered my wallet and all my Bitcoins amazingly in the space of 6 hours. He is Tested/Trusted and highly recommended to all scam victims. Mail-addr {Hackerscrib01972@gmail .com}”

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Posted 1 year ago

“BEWARE, of buying by WISH something more valuable, I ordered at item For +-$30, I got the wrong product, I was promised a refund, I ordered again, and again got the wrong product, and was promised again a refund, however after 3 months the both refunds were never received, I asked at least for them to send what I ordered and they didn’t send that as well, I did get a lot of “were very sorry” they simply stole my money, I haven’t had such experience with Online shopping site, on top of that a lot of their products are simply junk. Better off to buy the same item on Amazon the prices are just as good and more reliable.”

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Posted 1 year ago

“YOU ORDER ITEMS AND NEVER GET MOST OF THEM, THEY'LL TRY TO TELL YOU THE ITEMS WERE DELIVERED WHEN THEY WERE'NT!! MOST ITEMS I HAVE RECEIVED ARE GARBAGE !!! TOTAL JUNK !!!!!”

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Posted 1 year ago

“Ordered 6 items half never arrived, 2 were defective and only 1 was legit that took over 1 month!!”

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Posted 1 year ago

“Lousy quality, lousy service, product delivered looked nothing like the photo in the website. Never dealing with them again.”

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Posted 1 year ago

“I bought some clothes didn’t fit me and some of them fabric was too cheap. So I sent it back almost $300.00 dollars got a post tracking number witch cost me almost $40.00 to be in the safe. Never got my redound until today even tho this was on September 2022. I try phoning never got an answer, send them a few emails never got an answer. Beyond disappointed and upset about loosing my whole money for a horrible service and I feel robbed and I will not recommend this WISH SITE AGAIN!! I gave you a star because you only deliver but, Not will give you 5 in stealing money from people. 🤬”

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Posted 1 year ago

Wish is rated 1.2 based on 3,682 reviews