Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my stuff in April still hasn't arrived. Big scam!”

Helpful Report

Posted 4 years ago

“They are bunch of thieves,i bought from them and they keep changing dates of delivery and when you send them messages you get no response from them. I’m waiting if I get my items I will delete their app and with everyone will get to know them n they will lose their company.”

Helpful Report

Posted 4 years ago

“I purchased a top for £3.36, or so I thought, then £22, to Wish was swiped from my account seconds after when I checked my account, I only received a £7 refund, I also bought something advertised photographically as a hammock chair but only received the cushions for it, emails to Wish have been met with computer generated responses that do not address the issue adequately and they obviously are generic emails as they arrive less than a minute after sending mine, so there's evidence Wish don't bother to even read them. Most unsatisfactory so I have contacted the Fraud depot of my Bank to reclaim what is owed me. I'll never shop with Wish ever again. Its been a nightmare.”

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Posted 4 years ago

“They scammed my too guys.. a shame. My arrival dates changed more than 3 times. I can’t believe we’re letting them get away with this. There has got to be a way to stop wish.stealyourmoney dot com”

Helpful Report

Posted 4 years ago

“Horrendous service. Items dont arrive nor do the refunds. Prices too good to be true? I now know why 😔”

Helpful Report

Posted 4 years ago

“WISH.COM IS A (BAIT AND SWITCH) WEBSITE THAT REPEATEDLY EXTENDS (DELIVERY DATES). IF THEY SAY DELIVERY WILL BE IN (2 WEEKS)... I CAN GUARANTEE THAT AFTER (2 MONTHS) YOU STILL HAVE NO DELIVERY. WISH.COM HAS NO (CUSTOMER SUPPORT). WISH.COM HAS NO PHONE NUMBER. WISH.COM COMMUNICATES TO CUSTOMERS WITH A (VIRTUAL BOT). WISH.COM WILL NOT ALLOW RETURNS. WISH.COM WILL ONLY PAY YOU BACK WITH (STORE CREDIT). YOU WILL (100%) REGRET EVER MAKING A PURCHASE ON.... (WISH.COM).”

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Posted 4 years ago

“Concur with all that has been written Wish I;d seen the reviews before I ordered. DONT TOUCH THEM WITH A BARGE POLE !!”

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Posted 4 years ago

“All items arrive late wish pushed dates weeks up. no refund or way to cancel items that are now two months of waiting. Everyhing you read about, bad reviews are correct. Better going on Amazon pay slightly more get it within days. I'm waiting for my last couple items to arrive. The items ordered while on quarantine to arrive and im closing my account with no future of purchasing any moe items. B U Y E R. B EWEAR read the reviews i didnt my bad.”

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Posted 4 years ago

“They always delivered, or they reimbursed me totally legit folks”

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Posted 4 years ago

“I’ve been waiting on a small Order now for over 2 months. I will not ever use them again. Every time I check the tracking dates it has been changed. It will be 3 months shortly. Pay regular price and buy local.”

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Posted 4 years ago

“THIS COMPANY IS A SCAM!Wish I’d taken time to check them out. I ordered an iOS lightening to hdmi device and received a black face mask!Yes a black face mask!and it had come all the way from China in its own little package. UNBELIEVABLE!!! When I checked my order history it had been changed to the face mask from the lightening cable!Trying to contact them is a complete waste of time so I’ve been well and truely had. Will write this one off to experience but never again will I use this company.If an offer seems too good to be true it probably is too good to be true”

Helpful Report

Posted 4 years ago

“So I made an order on 13 may and was to be delivered 11 June, to my surprise yesterday it was pushed to 26 June and today it's been pushed to 1st June, three weeks ahead. Actually at this point I don't care even if you push it until next year, all I feel pitty for myself for not reading the reviews before I made the order. I feel sorry for other customers who will fall victim's like me but that doesn't change a thing,as soon as I get the order I will uninstall the app and if there's any way I could block any ad from them popping up on my Facebook page I would do it. If I had a chance to give a negative 🌟 I would have done that by now. So disappointed!!!”

Helpful Report

Posted 4 years ago

“Used to be ok but now they are absolute thieves! When the estimated order delivery date arrives, they put it back another month when the delivery does not reach me. They have done this 3 times now and there is ZERO customer support to try and get a refund - it’s all automated garbage! Don’t use this company, they are now just stealing money with no possible way of getting in touch for a refund.”

Helpful Report

Posted 4 years ago

“How any site shows higher than a single star I would not know. I am just glad my purchase did not add up to more than $50, because I got scammed and more than likely will never receive what I bought. 4 items.”

Helpful Report

Posted 4 years ago

“No delivery, no communication.”

Helpful Report

Posted 4 years ago

“Because of the few... Many will suffer!! I don't appreciate having my money stolen... Chinese students in London/Great Britain beware... You steal from me.... I'll TAKE from you!!!!!”

Helpful Report

Posted 4 years ago

“They are lucky there isn’t zero stars. Got to be the worst service, delivery and customer service if you can call it customer service. Ordered controllers only to find out after order was placed that they are coming from China. Dates have changed 3 times now for delivered date and now it looks like I’ll be waiting over 60 days for delivery. Sent details to customer support only to be fobbed off. Typical of a useless company that doesn’t care for any of us. Will not be using them again.”

Helpful Report

Posted 4 years ago

“Totally scam ! I’m speechless Item never arrived They changed the delivery status into has arrived and customer has confirmed it. Shocking 😱😱”

Helpful Report

Posted 4 years ago

“Wish is a SCam... Beware.. They are THIEVES.... I ordered 5 items... together around 450 AUD... so far NOTHING has arived after 40 Days.. I wrote several complaints/enquiries... they make it as difficult as possible to get in contact with them.... And I get STUPID asnwers as to why it is LATE.. They keep EXTENDING the deliverey Date(wist some items it has been changed/Extended 3 times.. each time with another forthnight... THEY ARE THIEVES....”

Helpful Report

Posted 4 years ago

“Do not use they keep chaging delivery dates, can't get money back if they shipped. Also send you wrong items.... wuich i found cheaper on amazon, with quicker less hassle delivery.... STICK TO LOCAL BUSINESS....you know what uou'll get.”

Helpful Report

Posted 4 years ago

Wish is rated 1.2 based on 3,682 reviews