Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pressure canner from wish. Wish gave me a tracking number tocheck on the progress of my item I ordered. Wish said that I should go around my neighborhood to see if it was delivered to the wrong address. I called UPSand gave the the tracking number supplied by wish. UPS said that the tracking numberI was given had adifferent name and a different address attached to it Ihave sent multiple messages to no avail. I keep getting told that it was delivered when it has not been delivered and at this rate never will be.”

Helpful Report

Posted 4 years ago

“Unreliable,untrustworthy,dishonest Company,too many scam and cheat, higher postage charges, the price of the item changes any time, hard to get your refund, postage take longer than you thought, its risky business.”

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Posted 4 years ago

“Ordered 10 days ago still no tracking number. Scammers”

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Posted 4 years ago

“Its the worst website to buy from..please don’t buy from them.they don’t care about us the costumers..my experience..just a few minutes after i placed my order i want to cancel it..it didn’t give that option as Amazon does..i chated with them and they said that the order was already shipped..that a lie and BS😡 just a few minutes after i placed the order..come on..they thin we are stupid 😡 I will not buy anything from them the ever again.. Take note and don’t get burned🔥”

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Posted 4 years ago

“Cancel my order right away but wish charge 134.44$ after confirmation to the cancellation very big scammers”

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Posted 4 years ago

“I ordered 3 face masks and was told the order would be "processed" within a certain time. I expected shipment within a week or so, possibly a little while longer. Today (4/9/20) I was notified that my order was shipped and that I can expect delivery by 5/26/20 and that it was coming from CHINA. I was never told this. I contacted them and was told that they could do nothing for me, since the order already shipped. I will never shop with them again and I will be sure to tell everyone I know about their business practices.”

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Posted 4 years ago

“When I went to check out there were items items in my cart that I didnt want and I could not cancel them so I had to exit without a purchase what a waste of time”

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Posted 4 years ago

“This is a bait and switch scam who won't return your money. I ordered 4 items with very low shipping costs. They delivered nothing and instead of refunding my money, they put it into the magical currency called Wish Cash. Wish Cash can only be used with Wish.com. Now the shipping prices have gone up by a factor of 10-20 times the original offered shipping. I'm not kidding. I have sent no less than 10 emails (you can't call them...wait, you can call their customer support line at 800-266-0172, but the first thing you hear is that they don't offer customer support by phone and direct you back to the website) and they say they will not refund my money because it must now be used as their useless currency, Wish Cash. They placed my money in Wish cash instead of refunding to my card. I would never have asked that they put MY MONEY in their bank. What a crooked company. Stay away at all costs. The Better Business Bureau has refused to accredit Wish.com. The BBB has given Wish.com its lowest rating possible...an F! That should tell you all you need to know. Also, when you see positive reviews, they are likely sent by Wish.com employees or bots. Read them. Syntax, sentence structure are way off, and their praise offers generic sentiments and discount codes. Read the negative reviews to get the full story. trump says they are Fake reviews. So you know it's true.”

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Posted 4 years ago

“What didn't go wrong! My 1st order was a set of ear buds that turned out to be 1 ear bud with a maybe 2 inch cord with usb outlet. Was refunded. 2nd purchase LED string of lights were actually not LED but again had to be attached to a computer. Again refunded. Then I ordered a green bedspread. What I got was a pink bedspread. They offered to refund me a portion of the bedspread cost and no shipping fees. After much back and forth discussion got a full refund. There is another outstanding order of an ring and a blouse. Doubt that I will ever get them. It's been weeks. There was also another ring that never came in when they insisted it had. Had to fight for that refund as well. So I have uninstalled their app and will make sure everyone I know or asks about this so-called company knows that it nothing but a scam of the worst sort.”

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Posted 4 years ago

“Dont use Massive Scam”

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Posted 4 years ago

“DO NOT USE your orders won’t arrive. They just keep extending the arrival date. It’s a scam!”

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Posted 4 years ago

“Bought some stuff from wish but they never arrived. It’s a scam”

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Posted 4 years ago

“Ordered online an item not expensive ( less than $10). Had bad feeling about ordering and was correct. Placed order March 14 and to date never arrived. Looked number up on my cc account summary. Number provided but sadly they do not take question on orders or offer customer support and direct you to website. At this point, decided to dispute charge on cc and remove. So that is it. Would answer more questions but since order never came - not applicable”

Helpful Report

Posted 4 years ago

“If I could give 0 stars I would. I ordered something in November. Still nothing. When I reached out months later to ask where the hell my stuff was, they told me they won't issue a refund even though they never delivered the item. FRAUDULENT SITE, DO NOT SHOP ON WISH!”

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Posted 4 years ago

“I have placed two orders and have had them cancelled with no reason for the cancellation. Very poor customer service. I do not recommend this company. 👎🏻😡👎🏻”

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Posted 4 years ago

“Buenos Días El Motivo De Mi Mensaje Es Para Solicitarle El Favor De Que Cumplan Con Sus Pedidos Ya Que Me Encuentro Desde Hace 2 Meses Esperando Un Pedido Y Ahora Súmele Otro Pedido Mas Y Ni Siquiera Han Tenido La Gentileza De Responder Los Mensajes Lo Único Que Hacen Es Enviarlo A Uno Con Un Equipo Pc Como Si Me Pudiera Dar Solución A Mi Necesidad Ya Que La Verdad Me Siento Muy Molesto Con Ustedes Por Que No Dan Respuesta De lo Nada Y Lo Peor No Dan Solución A Los Requerimientos De Uno Adjunto Pruebas De Lo Declarado Anteriormente Cabe Recalcar Que El Último Pedido Estaba Para Mayo Y Ahora Cambiaron La Fecha Para Junio Definitivamente Falta De Profesionalismo Y Sobre Todo De Respeto Con Uno Que Es Cliente”

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Posted 4 years ago

“I've bought shoes from Wish which were fine, a good price and the correct size, but clothes no way. Clothing sizes are always way different to Australian sizes. Order up a few sizes. As for quality in clothing, it's cheap. You only get what you pay for. Jewellery is never sterling silver either, be careful there. Postage is high too from many sellers.”

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Posted 4 years ago

“So I ordered some face masks for £5 each which are supposed to come in May. We'll see. Then had a payment of £170 taken out and then re-credited in Wish currency. Discussing with bank as we speak. DO NOT USE THIS COMPANY FOR ANYTHING!! OR DO SO AT YOUR PERIL!”

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Posted 4 years ago

“I ordered stuff in February still nothing!!”

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Posted 4 years ago

“Not able to contact sellers-intransparent system and restricted shipping options and long waiting times. The products from China are just made out of cheap material - they made me drive to some parcel shop far away from my town without me choosing to do so during the order.”

Helpful Report

Posted 4 years ago

Wish is rated 1.2 based on 3,682 reviews