Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are scam I've been waiting for my items since April 16th every time I check every week my items are push back further date. And when I asked to refund my money they say the items are already shipped which is a lie”

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Posted 4 years ago

“The item didn't arrive as promised and there is apparently no way to cancel the order. I will have to dispute it with the credit card company. I'm deleting the app from my phone!”

Helpful Report

Posted 4 years ago

“I dont understand why i pay so much for for shipping than in any other online purchasing platform (even more than the item itself) and yet do not receive the item within the time span promised. I specifically chosen to pay a higher price for the shipping as i need the item urgently and the date of delivery on the page before i make payment is different after i made the payment.”

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Posted 4 years ago

“I ordered paracord 3 months ago and it's still not here. Every time I click the has not arrived option it just gives a pop up that basically says to wait even longer. If I could rate it lower I would... wish is nothing more than cheap Chinese garbage, its a complete scam.”

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Posted 4 years ago

“Do not buy anything from this company you will lose your cash”

Helpful Report

Posted 4 years ago

“They say they will deliver their products within a amount of time, I am now up to between 7-12 weeks for delivery and it changes (gets longer everyday). I have tried to find a number for customer service (none found), sent three emails (no response). I spent alot of money of these purchases, wish I looked into the company before I decided to buy anything.”

Helpful Report

Posted 4 years ago

“I placed an order for Easter craft products and waited till after Easter and had not received any of them so I tried to get in touch and of course there is no one to talk to so I tried to correspond and got no answer. I'm still getting items And have received 2 3 and4 of the same thing and today I got an item I didn't even order . How can I cancel any future items”

Helpful Report

Posted 4 years ago

“Could’ve got it for cheaper in two weeks sooner with Amazon or anybody else will never use this company ever again”

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Posted 4 years ago

“One order over a month no respond”

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Posted 4 years ago

“This website is a scam. DO NOT BUY anything from it. They took my money on a couple of items I bought and NEVER delivered anything for the past 2 months till now. This company get zero stars, better yet negative 100. It is way below standard”

Helpful Report

Posted 4 years ago

“I would give it 0 stars if I could! Ordered a golf net on 27th March on the basis the delivery would be with me between 3-7th May (birthday present). It didn't arrive by 7th May so i contacted them asking for a refund and was told it would now be with me by 22nd May. I then waited over another 2 weeks and it didn't arrive by 22nd May. I am now demanding a refund under Consumer Rights Act 2015 and they keep ignoring my request and simply sending the same email over and over again. They are now saying to get in touch after 6th June if it doesn't arrive. This is the 3rd delivery date and they told me after the 2nd one to get in touch if it doesn't arrive. But when you get in touch after it doesn't arrive, they do nothing - tell you to wait again and give you another date over 2 weeks in future. Absolutely shocking service, would never ever use again in a million years and will be making a point of making reviews on them so everybody knows they will take your money, not deliver, and ignore your rights as a consumer!”

Helpful Report

Posted 4 years ago

“Bad experience and fake service. Waiting 4 week; no tracking available & no proof goods have even left China. The delivery date keeps changing. Website T&C's claims will reimburse you for Non Delivery of Goods. I have been declined a refund as 'the item is on its way’. There is no valid proof item been shipped If you like robots, want to loose money and receive shabby goods,- your ‘WISH’ will be granted. BAD EXPERIENCE • WASTE OF TIME • DO NOT USE”

Helpful Report

Posted 4 years ago

“Ordered a phone from wish but surprisingly (not) they sent me a phone that was not what they said it was going to be. I’m trying to return it but they keep sending me return labels from DPD or UPS in Germany that don’t work in UK! It’s a SCAM!!”

Helpful Report

Posted 4 years ago

“I ordered birthday presents for my daughter 3 months early and of course, they have not arrived. I would NOT recommend anyone to use this app. Total scam”

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Posted 4 years ago

“I found exactly what I wanted. Paid for it and I am still waiting for it.....a year and a half later. It's a total scan, folks. Save your money and go to another site.”

Helpful Report

Posted 4 years ago

“I have the sensation this application is mocking of me. I made a few orders to deliver at home more than one month and every two weeks they say say it will arrive 2 weeks later. When the date comes, then they say another 2 weeks and so... I feel dissapointed. I have cancel the payment card and I really hesitate I will order again on Wish. The point is that I want to have my money back and cancel all these items. They don't let me. Just show me a box crying and say that my delivery is on my way.”

Helpful Report

Posted 4 years ago

“If you are going to order from WISH do yourself a HUGE FAVOUR and use PayPal That way you can claim a refund through them Believe me you will need to Customer service is automated so you CAN'T deal with wish directly CRAPPY GOODS CRAPPIER SERVICE”

Helpful Report

Posted 4 years ago

“I ordered 2 items from wish.com website on 9 Feb 2020 and today already 27th of May 2020 and still I have not received my order yet. One more thing is that one of the items i ordered They run out of stock after I placed my order and they told me that they will refund the amount of that item, but still until now they didn't do any actions!!!! So I was trying to contact them but there is no way to reach them because they are using chatbot only to answer my queries and they don't display on their website any contact details like email or phone number. I'm in UAE and I have made a complaint to UAE government to block this website in UAE because I don't like to repeat the same scenario with other people who live here.”

Helpful Report

Posted 4 years ago

“Ordered goods over £200 , didn’t received items on delivery date! With no explanation delivery date got pushed back to June and wish won’t even give me a refund BEWARE...Avoid at all costs !! I’m having to go through PayPal to recover cost”

Helpful Report

Posted 4 years ago

“Avoid WISH at all cost ! Total scam, delivery dates constantly extended, tracking system totally fictitious, NO CUSTOMER SERVICE AT ALL and only generic computer reply to emails. You can't speak to a human in any form. To top it off they also take money from your bank once they have card details. Do not get caught by this scam of a site.”

Helpful Report

Posted 4 years ago

Wish is rated 1.2 based on 3,682 reviews