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Wish Reviews

1.2 Rating 3,682 Reviews
5 %
of reviewers recommend Wish
1.2
Based on 3,682 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 28%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Wish 1 star review on 23rd May 2024
Joseph Gracie
Wish 1 star review on 23rd May 2024
Joseph Gracie
Wish 1 star review on 23rd May 2024
Joseph Gracie
Wish 1 star review on 28th February 2023
Anonymous
Wish 1 star review on 1st December 2022
Anonymous
Wish 1 star review on 26th October 2022
Matt
Wish 1 star review on 22nd October 2022
Cameron
6
Anonymous
Anonymous  // 01/01/2019
very dangerous application please do not use please do not provide payment information
Helpful Report
Posted 4 years ago
Absolutely a disgrace company advertising something saying things included and when arriving only I Item of the included item when returning it you pay for returning as well as £8 delivery charge it was false advertising trade and standing should be involved I will not be leaving this so people do not buy from this company
Helpful Report
Posted 4 years ago
Recently ordered several items from Wish to see if they lived up to the reviews.What a load of absolute rubbish...all went straight to recycling bin....the reviews are either fake or there are a lot more stupid people about than I thought.Total trash! Horrible materials,awful workmanship and terrible sizing.
Helpful Report
Posted 4 years ago
Sexually explicit and wildly annoying ads on Google, YouTube and Facebook, counterfeit, cheap, and potentially DANGEROUS goods (you'll UNLIKELY recieve). It's all a big scam. Do yourself a favor and order from Amazon! Amazon has goods that AREN'T Chinese knockoffs! If you still want to order from Wish, you have been warned!
Helpful Report
Posted 4 years ago
My order was 3 pairs of leggings which are light and shouldn’t cost much to post. I’ve got some of the same ones before and it cost very little for postage /Packing. This time the cost just for posting/packing was €28, nearly 3 times the total cost of the leggings. A right rip-off.
Helpful Report
Posted 4 years ago
I have had an ongoing issue of items being ordered on my account which I did not make. Fortunately, I was able to cancel some orders when I was alerted to them but there were others which Wish was unwilling to cancel. Wish's responses were unbelievable and totally unsatisfactory, merely telling me over and over, no matter how often I complained, when the unordered items were due to arrive. They refuse to refund my money which they unlawfully stole. They have left me no alternative but to take the matter further. DO NOT BUY ANYTHING FROM THESE SHYSTERS!!
Helpful Report
Posted 4 years ago
didnt work, still not heared from them never again. cheap part but wanted working
Helpful Report
Posted 4 years ago
I bought a 'smart' phone from Wish. It was advertised as running Android 10 with 8GB system memory and 256GB storage. What was delivered was a phone with Android 6, 1GB system memory and 5GB of storage. The settings had been doctored to indicate it had the advertised specifications. Wish didn't want to acknowledge the tracking number on the box and as such brushed away any chance of a refund. So all in all Wish is a supplier of fraudulent equipment and I recommend to steer well clear of the outfit. I have given up trying to get satisfaction.
Helpful Report
Posted 4 years ago
Do not buy. Possible scam. Slow service, products don't match description, Worst customer service. I have bought a few times from them and every time it took 3 months to get delivery. They tried to scam me by giving a fake discount code for third time.
Helpful Report
Posted 4 years ago
PLEASE IGNORE THE HIGH RATINGS !! I BELIEVE SOME OF THE HIGH RATING STARS MUST BE FAKE!! MY EXPERIENCE WITH 'WISH: EMAILED THEM NUMEROUS TIMES FOR REFUNDED !! NO RELY AND YOU CANT CONTACT THEM! ALSO I PAID A LOT FOR DELIVERY & PRODUCT CAME 7 SEVEN WEEKS LATER.
Helpful Report
Posted 4 years ago
My effort writing this review matches their delivery. I will not be buying from again.
Helpful Report
Posted 4 years ago
I am unable to contact customer support, view my orders, and I have had several items never show. I was denied a refund for an item because too much time had passed and a couple items took almost two months before I was issued a refund. Right now I just want access to view my order. I'm able to view everything else except orders and customer support.
Helpful Report
Posted 4 years ago
fake broken and defective items is what they sell please beware
Helpful Report
Posted 4 years ago
I ordered a number of items back in March (yes, when Covid started) and I expected a delay because of it. I didn't receive my first item until June, received the majority of them through September. I have yet to receive two of the items and when I went to customer service they said it was too late to get a refund. Even the tracking of these items shows they never delivered. That is ridiculous. That is the first and last time I will ever order from this site. BEWARE BUYER!
Helpful Report
Posted 4 years ago
I tried returning a pair of shoes that were the wrong size, they did not offer a return option, I even offered to pay for postage. I would never deal with them again. It is my fault for being attracted by the low prices, in the end they are an expensive pair of shoes that are going to goodwill.
Helpful Report
Posted 4 years ago
The sell garbage and no customer service.bought a completely fake cell phone nothing worked a total scam.have left 5 complaints trying to return or get refund been three weeks and not one word back!! better to buy things on a street corner
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Posted 4 years ago
So far, great service. I was missing one tip from a walking staff, they fully credited my credit card.
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Posted 4 years ago
I never received my package. It was supposed to be delivered in May. It is now October 23rd. They wouldn’t get me a refund or credit. They kept saying something went wrong. Now they’re saying the product is not eligible for a refund after September. They kept my $40. Don’t waste your time and money.
Helpful Report
Posted 4 years ago
On 8 of october 2020 I purchased a treadmill from Wish. The item was offered at a substantial discount on the Wish website. Ive paid by Klarna whole amount/ On 9october 2020 when I checked my order details it stated that the order would be processed on 15 october2020. On 15 october the order details stated the order would be processed on 22october 2020 Now the order details state the order will be processed on 29 october 2020….. HOWEVER… When I click on the Item, the following message appears: Oops Failed to find product with this ID. Every time I attempt to contact Customer Support via the app, to establish what has happened with my order, it goes into an endless loop and takes me back to the customer support page. I am seriously concerned that this is an example of fraud either by Wish or its seller, presumably in China, and accordingly have forwarded this complaint to Complain.biz I want this matter resolved immediately and I want to receive the treadmill as soon as possible. Thank you
Helpful Report
Posted 4 years ago
On 8 of october 2020 I purchased a treadmill from Wish. The item was offered at a substantial discount on the Wish website. Ive paid by Klarna whole amount/ On 9october 2020 when I checked my order details it stated that the order would be processed on 15 october2020. On 15 october the order details stated the order would be processed on 22october 2020 Now the order details state the order will be processed on 29 october 2020….. HOWEVER… When I click on the Item, the following message appears: Oops Failed to find product with this ID. Every time I attempt to contact Customer Support via the app, to establish what has happened with my order, it goes into an endless loop and takes me back to the customer support page. I am seriously concerned that this is an example of fraud either by Wish or its seller, presumably in China, and accordingly have forwarded this complaint to Complain.biz I want this matter resolved immediately and I want to receive the treadmill as soon as possible. Thank you
Helpful Report
Posted 4 years ago
Wish is rated 1.2 based on 3,682 reviews