Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order Gray starry star print curtains they sent blue ones I email them right away they are not doing anything about it they took my money out of my bank account for them I am title to what I payed for this is not right to treat customers like this as we are the ones that are buying from you ure taken money out of our banks for stuff we are not getting is this a scam I just want my Gray starry star print the one I payed for”

Helpful Report

Posted 4 years ago

“Just placed my first Wish order yesterday $7.68 + $1 shipping. I was surprised shipping was so low but thought it must be part of their sales model. One item shipped right away but I attempted to cancel the two unshipped items because they swapped out the item for a cheaper quality version that cost more. $17.68 now spent and can't cancel the order. I tried to cancel before the 2 items began to process, but their chat bot insists it can't be cancelled because it shipped. I just added a pic to show Wish advertised the product at 2.06 but they billed me more than double that for 2 items that are worse quality. Customer service won't help or allow cancellation.”

Helpful Report

Posted 4 years ago

“My order details Order Id.: 5f1a7f8d0c43cb2ca3adfa92 Item: Kitchen Rechargable USB Kitc Item never arrives, tracking is till Asutralia arrival only, refunded 20$ wish cash, have not tried to use it yet, lost AUD5 shipping fee. Highly likely a scam website.”

Helpful Report

Posted 4 years ago

“Intentionally misleading advertising and sent wrong product. Read the fine print It was nothing short of a scam. Do not use them!!!!”

Helpful Report

Posted 4 years ago

“Item did not arrive.Refund of only£2.85 after spending£7.70.No replies to two emails.Will certainly not use again.”

Helpful Report

Posted 4 years ago

“Most items not received when attempted to contact them it was a virtual robot that said your out of the time frame to request money back discussed with the service so no money returned and no items received never again will i shop with them not happy at all”

Helpful Report

Posted 4 years ago

“Most items on Wish.com are fake or cheep, They mislead people in thinking they are getting a deal, in fact all you are get is a lesson. China has no regulation on fake or imitated items. So they sell what they want to who they want. We should learn from what they have done to the world, in terms of selling cheep tat. When we buy from them we make matters worse, I bought several items for Christmas presents. Most things that have arrived, you wouldn't give to the charity shop. Wish.com is scam controlled by multiple scammers. Theres nothing on there you cannot get from Amazon or eBay, many a times other sights are cheeper. I learnt a lesson after spending a couple of hundred with them. Anyone thinking to buy from Wish.com think again, and do your research, it is a con and you mat be disappointed on the items you have ordered. Also the 30 day money back guarantee, means you have to cover postage, which may be more than you initially paid for the item. Be careful, these people are NOT cheep, Be warned.”

Helpful Report

Posted 4 years ago

“Wish is a scam or it allows scammers to sell stuff and scam people. I ordered a cleaning robot and I got a cheap key chain instead. I contacted the customer service and they asked me for a picture. I sent them a picture of what I received with the USPS tracking number. But they want a picture of the internal tracking number that was not shown on the shipping label or included inside the package. Even though the USPS tracking number on my picture associates with the internal number they asked for. They still denied me a refund because I couldn't send them a picture of something that does not exist. If a scammer wants to scam people, why would they include every necessary information? STAY AWAY FROM WISH!”

Helpful Report

Posted 4 years ago

“Im not a customer im a victim of this site someone somehow got my card and bought over 400 dollars overnight when my bank was closed they refused call me back or email me i want my money back they are lying thieves i never order online i ever order from this site never will they cant be trusted at all horrible customers service and thier security system is the worse worse”

Helpful Report

Posted 4 years ago

“Do not buy or order from wish my wife ordered a item tissue box i have now had to pay £69.71 for three customer service not interested now coming from China when I don't know but could have brought from amazon £11 postage free they are crooks !!!!!!”

Helpful Report

Posted 4 years ago

“I ordered 3 dog beds. Two packages showed up. One small and contained a red dog bed. The other was a larger bag and contained just one blue bed. After confusion I discover one package was to contain 2 beds. The packer forgot a bed. Wish will not ship the missing bed. They say that I got it since I got the package. Then tried to lay blame on Fed Ex and wiping hands of it.”

Helpful Report

Posted 4 years ago

“I have been trying to get a refund for merchandise I never recieved, communicating with them via e-mail is a joke. I have been asking for a refund since August 24, 2020 with no luck. Only use PAYPAL when using this company. I do not recommend them.”

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Posted 4 years ago

“this is a phony company please avoid at all costs these laughing clowns”

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Posted 4 years ago

“I was excited to purchase a memory chip for a very small price. I went to wish, I ordered it and while I was there I ordered other amazingly cheap products. Not all were so cheap. Two days later I receive notifications regarding the cheap orders: Your account was refunded. My conclusion is that those cheap items are bait. I fell for it like a fish. I tried to leave a review on the bait items and I don't have access to leave a review. More people will fall like I did”

Helpful Report

Posted 4 years ago

“wish is phony not recommended at all, selling fakes/products with defects on it/also selling counterfeits/or copies of original products DO NOT PROCEED WITH PLACING AN ORDER/DO NOT SUBMIT PAYMENT INFORMATION IT IS NOT ADVISABLE TO DO SO.”

Helpful Report

Posted 4 years ago

“Wish is a scam. They will charge your credit card and won't deliver the item. They are full of lies. It is almost impossible to contact customer services. It is all automatic. Total scam! Shame on you!”

Helpful Report

Posted 4 years ago

“I bought a phone from wish. it doesn't read my sim card. After several attempts for wish to exchange or refund, they decided to ignore me. Wsh are scammers . if you buy form wish , expect no warranty.”

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Posted 4 years ago

“Wish owe me 7 item refunds that they are refusing to pay”

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Posted 4 years ago

“ordered a skirt 8 weeks ago. it was allegedly at the Chinese despatch depot at the beginning of October, but I still haven't received it and the arrival date is now 1st December. I made a complaint to wish, they did nothing and then stated that my complaint was "resolved". so despite ordering the item at the beginning of September, I still don't have it. Length of delivery time is very poor. 🤨”

Helpful Report

Posted 4 years ago

“Bought solar lights for $30 and never received them. Was told that back order. That was 6 mos ago. Called customer service and transferred to refunds and call dropped. Same thing happen two more times. I give up. SCAM”

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Posted 4 years ago

Wish is rated 1.2 based on 3,682 reviews