Name: Wish
Rating: 1.24

“You change the delivery date, yet that date passes and still no delivery, just a new lie and a stupid fuckin customer service that isn't fit for a civilised democracy. We don't all live in a shithole like china and believe every stupid lie we're told. Stop stealing people's money you liars.”

Helpful Report

Posted 4 years ago

“I now know why the company decided to go with the name "WISH" I ordered items from them nearly two months ago. Did i receive them you ask?????? NOPE!!!!!! Everytime I check the tracking there has been ZERO MOVEMENT but they KEEP EXTENDING THE DELIVERY DATE!!!!! At this rate I will be lucky to receive these items I ordered by Christmas 2020, IF I RECEIVE THEM AT ALL! Absolutely the worst online company in the history of online shopping and they should be SHUT DOWN and the owners should be charged with THEFT, FALSE ADVERTISING. They are nothing but a AMAZON WANNABE. DO NOT ORDER FROM WISH! THEY WILL STEAL YOUR MONEY!”

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Posted 4 years ago

“Buyer beware. Next time I order anything online I will check the reviews first. I ordered merchandise over three months ago. I've been wishing for package to arrive. Jokes on me. The should call the company scam instead of wish”

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Posted 4 years ago

“I did a lot of bidding on the 1$+1$ shipping items to find out if the company is legit. I did win a watch but they charged my 14$+16$ shipping. It took a few months for delivery, which is to be expected if it were free delivery... The product box is damaged so I cannot give it as a gift. Customer service refuses to refund the shipping cost. They claim that if the product is not damaged,no refund will be issued. Then why charge me more for shipping than for the item. I had to open a ticket with them 3 times before getting a reasonable answer. They are indeed a scam, at least when it comes to the 1$ items and customer service. Never had issues with AliExpress or Amazon or any other online shop I have used. They have decent product selection but engage in fraudulent activities.”

Helpful Report

Posted 4 years ago

“Let me tell you how they cheat the innocent shoppers. I ordered 3 items and the total amount came up to usd 15 on 13th April. The delivery date pops up only after I made the payment and it's was for 6th June. There is absolutely no option to Suraj to a customer service person. Even if you click on customer support, they have a set of questions which you are forced to choose from with ready answers. You cannot ask your specific question and You cannot cancel your order, so basically you are stuck with it. Today on 17th June I received 1 item out of 3 ordered, and they asked me for $ 10 shipping charges. The weight of the product was 0.004gms. Instead of sending all 3 items in 1 packet, they have charged me 10$ for 1 and now I will end up paying 30$ for the 3 items. This is not disclosed on the website as it says "Shipping $1". I will ADVISE NO ONE TO BUY FROM THESE CROOKS AS THEY STATE THEY USE THE CHEAPEST FORM OF DELIVERING HENCE THEY TAKE 2-3 MONTHS TO DELIVER BUT CHARGE YOU 30$ ! I WILL NEVER ADVISE ANYONE TO SHOP FROM THEM.”

Helpful Report

Posted 4 years ago

“Let me tell you how they cheat the innocent shoppers. I ordered 3 items and the total amount came up to usd 15 on 13th April. The delivery date pops up only after I made the payment and it's was for 6th June. There is absolutely no option to Suraj to a customer service person. Even if you click on customer support, they have a set of questions which you are forced to choose from with ready answers. You cannot ask your specific question and You cannot cancel your order, so basically you are stuck with it. Today on 17th June I received 1 item out of 3 ordered, and they asked me for $ 10 shipping charges. The weight of the product was 0.004gms. Instead of sending all 3 items in 1 packet, they have charged me 10$ for 1 and now I will end up paying 30$ for the 3 items. This is not disclosed on the website as it says "Shipping $1". I will ADVISE NO ONE TO BUY FROM THESE CROOKS AS THEY STATE THEY USE THE CHEAPEST FORM OF DELIVERING HENCE THEY TAKE 2-3 MONTHS TO DELIVER BUT CHARGE YOU 30$ ! I WILL NEVER ADVISE ANYONE TO SHOP FROM THEM.”

Helpful Report

Posted 4 years ago

“Total rip off. Ordered item in April had tracking that said it had delivered item on 12 May which was not true. Emailed customer support how said it was still in transit and would be with me by 9th June. That date came and went but still no item. Contacted customer support again and was given another date 14thJune, that's now been and gone and still nothing. Total rip off.”

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Posted 4 years ago

“I think that's why they called the company Wish,,you will always see thus cool stuff and place orders for stuff that will never arrive,...and you will keep wishing for the stuff till you start wishing you hadnt sent your money-- this is a scam. They deserve negative rating”

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Posted 4 years ago

“If I could rate zero I would. Shocking!! I would stay well clear if i was you. Ordered on 14th April all started good tracking details sent and I could follow it daily until the 24th where it got to the airport and nothing since. I understand that it takes time which is fine but its getting ridiculous now. When it didn't arrive by the first estimated date they changed the date and have changed the date 5 times since. Which means I can't contact support because I'm "still in the estimated delivery date" ill never be able to contact support because when it doesn't arrive they just change the date. I've emailed and they continue to send me tracking link which is pointless because nothing has changed since April and they refuse to refund me because I'm still in the delivery window. Hoping paypal will now help me get my money back as I'm getting nowhere with Wish.”

Helpful Report

Posted 4 years ago

“Ordered a watch from wish in April and still have not got my items an the shipping dates keep changing from one month to the next they are beyond pitiful I will not order from them again. U can’t talk to anybody just a generated robot. An I dont believe I will ever get my order.”

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Posted 4 years ago

“I was supposed to receive the gloves that I ordered on May 9th by June 1st. When they did not arrive by that date, I requested a refund. Wish informed me that the arrival date had been revised till June 16th. When I did not received the gloves on June 16th, I wrote again and requested a refund. They then informed me that my arrival date had been revised to June 20th. When I wrote back to them and told them that this was totally unacceptable, they wrote me AGAIN to inform me that my arrival date had been revised again to July 6th. As of today, June 16th, I still don't have my gloves or a refund. If you're thinking of buying anything from this company, you would be better off just flushing your money down the toilet.”

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Posted 4 years ago

“This company is a complete Rip Off, buyer beware. Don’t waste your good earned money They are NOT honourable.It must be how Chinese do business. Steal your money and then make excuses.”

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Posted 4 years ago

“Have been waiting two months for item. Not response. They keep moving ship date. They won't refund money because the order was shipped. The tracking shows it's same location for two weeks. Will never deal them again”

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Posted 4 years ago

“Ordered two items, not fantastic quality and when carriage added not particularly good value compared with similar items in UK. Ordered a free gift (a watch) and paid 80p carriage. Cleared UK customs reasonably quickly, but never arrived. All Wish automated customer service did was extend the delivery date. Eventually, got a refund on the carriage and was offered a chance to reorder at £2 for my free gift. What a con! Wish app now uninstalled and Wish consigned to the bin.”

Helpful Report

Posted 4 years ago

“I have been ordering from wish for over 3 years now and never had a problem until now that the COVID virus has come. It has never taken more than 3 weeks to get my order. It’s been over a month and a half now and I know it’s because of the COVID. This will probably be the last time I order from them.”

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Posted 4 years ago

“Never received refund. Took my money for nothing. Another item sent wasn't anything to do with what I'd ordered. Fraudulent company. Stay clear of it. Unsure how they ate allowed to trade.”

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Posted 4 years ago

“How can I have any trust in a company that wants you to register first and then see any products? This is pure personal information harvesting. A respectable company would let you look all over the website and put goods in your basket before asking you to register and hand over your personal information. Kick these scammers to the kerb and leave them.”

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Posted 4 years ago

“I have ordered from Wish few times. I should have learned my lesson the first time. Products are NEVER what they're advertised to be. There is no live customer service....only a link. There's no one you can get a hold of. Good luck with Tracking your shipment! NEVER AGAIN will I ever order from Wish. I really don't know how they're even in business with this type of Poor Customer Handling. If there was a negative star, I would have given that!!!!!!!!!!!! There is NO Live Chat...that's a lie....it's automated responses.”

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Posted 4 years ago

“SCAM. They say they post the items with tracking however never leaves China. After 30 days of waiting they do not refund your money. You do not receive your items. Stay away.”

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Posted 4 years ago

“Scam, scam, scam. dont make any shopping from them. You qill never get the items.”

Helpful Report

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wish Reviews