Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a 2tb external drive, they sent me a caddy with a broken hard drive in it that had the label scraped off, the drive couldn't be formatted under windows or osx.”

Helpful Report

Posted 3 years ago

“I purchased £74 of items the first lot of items where dumped by my front door when I was at work. My door is on a main Street and the items were no longer there when I returned from work. I have placed on my door please leave with a neighbour but this was ignored. Also the second package has not turned up at all all this cost £24 but wish only pay back £12 as they don't pay for packaging postage. So far I've had no goods and so far I've had no money as the money is trapped in their own account which they do not pay back. At the end of the day I believe this company is a scam company as I have not received one object from them and they have trapped my money and only so far paid back £12 into their own account”

Helpful Report

Posted 3 years ago

“Their customer service is horrible, once you buy from them then you can’t reach them. They are experts at false advertising, they exaggerate their list prices and then they sell at much much lower prices in order to cheat the average consumer and take his money and after that they are untraceable. They are good scammers, once few years ago I ordered few things from them and as a result I was eligible for a free wallet and later I found out I was charged for it, also, the products I received from them were crapp. For example, they advertise the list price of a watch for $1600 and the sale price like $39 but once you receive the watch you either give it to your kid to play with or you dump it. Stay away, don’t deal with them, whoever is running this company is doing so based on bad intentions of cheating people. If I can rate them less than a single star I would.”

Helpful Report

Posted 3 years ago

“Don't take a risk. I ORDERED MY ITEM WOW SNOOPER + ON 2ND NOV 2020 UNTIL NOW I HV NT RECEIVE IT, $86 . NOW I CAN'T TRACK IT OR TRACE IT. PLZ DON'T WASTE YOUR MONEY. I REGRET ×100, WISH. COM ARE CHEATERS”

Helpful Report

Posted 3 years ago

“Wish is a scammers, they are robbing people. I ORDERED my SNOOPER + LAUNCHER on 2nd November 2020 until 2021 I have not received the item. As I tried to track or trace it there's no where to be found. I ADVISE THE ALL PLZ DON'T TAKE THIS RISK. AMAZON IS THE BEST”

Helpful Report

Posted 3 years ago

“UNdecent company! they advertise for FREE and when you click it is always price! UNdecent cheat company! also buy it for $1! and you pay and they say not available! the worst company!”

Helpful Report

Posted 3 years ago

“I ordered a mobile phone that i thought was a samsung galaxy. When it arrived it did not even resemble the photo at all wasnt even the same dimensions pathetic. I got in touch with customer service answered me once and not one single to the other emails i sent. I believe they string it out so that you cant return the item. I am going to get in touch with paypal to see what they can do. Please people do not buy from Wish stay with an aystralian website. Debbi kaye”

Helpful Report

Posted 3 years ago

“WISH.com has a BBB rating of "F". Why does Paypal continue to do business with them? Paypal is the reason, my mistake, that I did. This China company is horrible. Slave labor for low prices for junk products. WARNING!”

Helpful Report

Posted 3 years ago

“Não comprem demora na entrega comprei 8 itens já vai fazer 1 ano e ainda não chegou fui pedir o reembolso é ele não querem reembolsar quer dar uma crédito pra próxima compra nunca mais irei comprar nesse site não indico pra ninguém quero o meu dinheiro não crédito até porque não tenho interesse em comprar nesse site mas nunca não comprem é jogar dinheiro fora”

Helpful Report

Posted 3 years ago

“Ordered 2 cycling jerseys, same size,3XL,as l have from Australian site before. These jerseys that arrived were best described as Small. I could not even get an arm all the way in. Contacted wish via their email on 3 occasions.l wanted to return items and be refunded. Even went through PayPal to forward the emails. No response after 2 weeks. Do not use Wish, they take more than 30 days to a product to you and obviously are not interested in trying to deal with issues. Items were of average quality and not much cheaper than going through an Australian distributor. STAY AWAY FROM WISH AND CONTEXTLOGIC P/L Wish don't use Ebay, dead giveaway that if you have an issue,bye bye money. Michael ,Australia”

Helpful Report

Posted 3 years ago

“I ordered 3 items. One package arrived with two items and waited patiently for the last item to arrive. After a week I realised that the item I was waiting for had been regrouped with the other two and actually wasn't in the package. Support played an empathic game with me that was devoid of simple customer service: I paid for an item plus delivery, didn't receive the sent item and policy will not allow for a refund. They insist on a photo of the package I received which I cannot provide. Goodbye wish.com. I will never deal with you again!”

Helpful Report

Posted 3 years ago

“Received a different item to the one that was purchased. Wish support staff went against policy and refused the picture proofs. I had to screenshot their money back guarantee policy to make them read their policies.”

Helpful Report

Posted 3 years ago

“I bought a coat and two Ponchos to give away for Christmas. I purchased all three in September. I got a message they we're shipped. They ended up having to refund my account. Then they relist one of the items for tripple the price.Very unprofessional.”

Helpful Report

Posted 3 years ago

“I am very sorry to hear all the grief this company put people through I almost became a victim too as I didn’t read the reviews. I couldn’t find it on Yelp. I was mesmerized by the $1.00 for a pair of earrings. Luckily I never put in the credit card info. I read they charge for things people didn’t even order. U was going to buy shoes but every time I checked out it wasn’t the price they advertised (would say $3.80 but you check out the price is $23.00). I told my bf we will buy at Sketchers. Reading all these reviews was a deal breaker for me. c”

Helpful Report

Posted 3 years ago

“I do not think it is acceptable to take customers money and sit on it for weeks on end. Then when the customer contacts you it is just an automatic robotic reply that you get! Be honest with customers about how long the order will take!!”

Helpful Report

Posted 3 years ago

“Delivery took 6 months, ordered a pair of shoes size 10 they sent a size 6. Asked for a refund Wish said the return window was closed, 4 months before I even received the item. What a scam, they make sure shipping takes too long to get a refund. Some other items I ordered never showed up.”

Helpful Report

Posted 3 years ago

“I did not received my order and wish says tgat they can't refund because more than 30 days gas passed since i ordered it. ?... The delivery is always more than 30 days. It's a scam.”

Helpful Report

Posted 3 years ago

“the customer pays and then receives what has not been ordered,receives something different possibly a fake/defective item/or maybe nothing at all.Also since the payment details are stored these thieves and criminals can take money from the customer's bank account and could be big amounts so my good piece of advice is DO NOT SUBMIT PAYMENT INFORMATION SINCE THIS INFORMATION IS STORED AUTOMATICALLY WITHOUT THE CUSTOMER'S CONSENT,customer's not ordering from them for sometime and all of the sudden transactions appear on their bank accounts for things which HAVE NOT BEEN ORDERED THEN, THEM NOT WANTING TO REFUND BACK THEIR MONIES OR REFUSING TO REFUND BACK THEIR MONIES IS INCONVENIENT AND THEY WILL NOT ACCEPT ANY RESPONSIBILITY FOR THEIR ACTIONS,SO VERY DANGEROUS TO STORE THE PAYMENT DETAILS OR TO ORDER SOMETHING FROM THEM(which the customer will be getting something different AND NOT GENUINE ITEM)since in china everything is being produced very poorly AND THEIR ARE NO FACTORIES WHICH PRODUCES ALL OF THESE ITEMS GENUINE IN CHINA ALL ITEMS ARE COPIES FROM GENUINE AND ON TOP OF ALL THIS FALSELY ADVERTISED SO MY RECOMMENDATION IS NOT TO TOUCH THEIR MOBILE APP APPLICATION AT ALL.”

Helpful Report

Posted 3 years ago

“Did not receive my items Purchased ..do not buy from them”

Helpful Report

Posted 3 years ago

“I ordered 2 item's back in September and did not receive them. I called the number that was on wish and it's a bogus number. Basically I paid for 2 item's and did not receive them nor am I going to get them and I can't get my money back”

Helpful Report

Posted 3 years ago

Wish is rated 1.2 based on 3,682 reviews