Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will NEVER buy from Wish (App) again, It double charged. I received one item but not the double ordered one but they sure charged my account for the same exact order twice!!!”

Helpful Report

Posted 4 years ago

“I ordered a couple of t-shirts with reasonable expectations of delivery time. Big mistake. It's now been two months, and I still have not received my shirts. Even worse, their order status shows no imminent delivery date in sight. After finally getting fed up with waiting, I tried to cancel my order, but all I got was an automated response saying that I couldn't cancel because the items had been shipped. What a joke. Buyers Beware: STAY AWAY FROM THIS COMPANY!!”

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Posted 4 years ago

“I would rate them a negative one if possible. I placed an order on May 25, 2020 and as today, July 17, 2020, I have not received my order. Although Wish informed me in May my items had shipped, the most recent re-scheduled date was from July 18, 2020 to September 2, 2020. I'm considering taking legal actions against Wish.com. I feel scammed and I was not informed the items were shipped from China. This is horrible and they should be reported to the Attorney General Office.”

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Posted 4 years ago

“Unbelievable company, I lost totally few thousand order, never never but anything from them. Loss is over never WISH again..”

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Posted 4 years ago

“All the delivery after Payment for three months have got any news, I spent nearly $1,500, many thing after 3 months no arrive. Hardly to contact them.”

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Posted 4 years ago

“I ordered on May 5 and every time I track my order the delivery date is pushed out a month. I don’t want this anymore I want my money back. This sucks!”

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Posted 4 years ago

“Wish is a sorry ass online scam dont buy from them they sell knock off brand junk”

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Posted 4 years ago

“My very first order: I ordered 2 different flag bathing suits on May 26,2020 for Fourth of July. Was originally told it would be there June 28. Then it got pushed back to July 4 due to Covid delays. Then it got pushed back to July 17 because of Covid delays. I Just checked the status of the order and was told it is now delayed until Sept 4-Oct 4! WTF?!? By the time I get it it will be winter time! It gives no option to request a refund or cancel the order, and has never even departed the original delivery center in China, even though it said it was coming from the US! I am furious! I had originally ordered two bathing suits, the other one never showed up either and I finally got a notification three weeks after the delivery date had passed that the suit was no longer available because of covid, and they offered to replace it with a different item. I finally got the different item the day before yesterday. It is too small and doesn’t match the picture of the item I chose as a replacement. I am so irritated, and I will never never never use Wish for anything again! Total scam and no accountability whatsoever! Despicable!”

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Posted 4 years ago

“I ordered 8 pics solar lights for $10.00 plus $12.00 shipping which I didn't think was bad for shipping 8 lights.Instead of a package of 8, I received 1 light for $22.00 the picture clearly advertised eight pieces.You insisted I ordered 1 and that's what you sent.I ordered a package of 8 pieces you scammed me.I have a screen shot of the ad but the site won't let me add the photo.”

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Posted 4 years ago

“Sadly can't leave a zero star rating. They sold a trampoline as a bargain during the pandemic, our son was so excited to have one on its way. They delayed the delivery three times, and once day we receive a letter through the post with a mini jigsaw puzzle in it. This useless thing however had the posting barcode of our purchase and now Wish insist we had our products delivered! They won't offer a refund and don't reply to customer service enquires any more. Steer clear of this scam company!”

Helpful Report

Posted 4 years ago

“Totally scam. I am waiting for my items since April. They change the estimated delivery arrival time several times, so you can't claim money back. And the quality of the goods is poor. Money and time wasting.”

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Posted 4 years ago

“False prices on products”

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Posted 4 years ago

“Paid for phone on 9/4 £51 told be delivered between 15/4 to 26/5, Hermes stated phone put through letterbox, impossible with box and charger, after about 50 emails to wish, who always stated should search everywhere, live in a cul-de-sac so know everyone, got no reasonable reply from Wish, Hermes did slightly believe me and after numerous emails to them, the finally have offered me my £51 back, so hopefully will have that in the next few days. My advice do not buy from Wish, if you do stipulate that they use Royal Mail in UK. Mr C Miller”

Helpful Report

Posted 4 years ago

“My item was only a goatee beard shaper. The order never came for the original delivery date - bearing in mind that was a 3 week timeline. I asked for a refund and the process kept hitting a block time and time again. The delivery date was then put back from July to September and they said I could not have a refund as it was still in a delivery schedule - how can that reasonably be a correct procedure. I gave them 1 star because there is not an option lower”

Helpful Report

Posted 4 years ago

“Sent the wrong item, want me to pay for the refund. Cant talk to no one. Wish I had never ordered off the gits—complete scam. I, for one, will never order anything off these people. They are doing everything to make you just give up on getting a refund. At least I ordered using a credit card which is my next port of call.”

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Posted 4 years ago

“Don't have many problems with wish but waiting for a item for over 4 mths then reimburse my money snd cancel out the orfer. Not good business with lame excuses. Just return the refund. I am so furious.spacecatch343”

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Posted 4 years ago

“Placed multiple orders as far back as April 10... some come some don’t, no explanation no customer support... birthday gifts, Father’s Day gifts still not here... tried to give them a second chance as most of my items where purchased with wish cash and after many many attempts was refunded for shipping only for only a few of the many orders... I tried to use the refunded money and order from U.S. sellers only... paid more for the product and the shipping and when the tracking info was finally available it says the last known location is in China, so wtf! Lazy lying scammers”

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Posted 4 years ago

“Two big items I ordered.never came. Been waiting since may on the one. Only got a refund of shipping cost. Not item cost. Used to like wish an got decent stuff but not now.”

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Posted 4 years ago

“Lured me in with cheap prices on jigsaw puzzles. After selecting a few I proceeded to checkout, was prompted to created an account (no guest checkout option) and then discovered their ridiculous shipping rates. I then cancelled my order as i will not participate in this type of bait and switch. Less than 24 hours Wish.com has already used my provided email to send me 6(!) spam messages. Looks like they got what they want.”

Helpful Report

Posted 4 years ago

“They changed the shipping arrival multiple times. Now they have my summer shirts arriving in the fall. You can't get anywhere with what they call their online assistance, which is where they want you to submit requests for refund. It's a scam. They took the money immediately and I'm still sitting here. I've emailed and submitted requests. NO REFUND.”

Helpful Report

Posted 4 years ago

Wish is rated 1.2 based on 3,682 reviews