Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They took 100$ from my bankaccount for a order I did not lay. Mailing with their customer service right now but they are very unhelpful.”

Helpful Report

Posted 4 years ago

“I have ordered and paid for power tools for over a month now and still have not seen or heard from them”

Helpful Report

Posted 4 years ago

“I wouldn’t even give it one star to be honest. My package was supposed to come within 5-6 working days, nothing came so I messaged them asking when it would come. No reply. It’s been 5 weeks and it still hasn’t come, no word on when it will come and absolutely no apologies, etc. It’s horrendous. DO NOT USE WISH.”

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Posted 4 years ago

“I ordered surgical mask from Wish and they arrived much earlier than I expected . I did five test on to make sure they were not fake they are the real thing. I am waiting on the gloves that I ordered. I will keep you updated.”

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Posted 4 years ago

“Total scam.Will not return email.Tracking no.does not work.”

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Posted 4 years ago

“I ordered my product on the 29 January 2020. It still hasn’t arrived by 5th April, I kept emailing but had no reply. I then got a reply on the 9 April to say it had been delayed because of Chinese New Year and would another 15- 28 days.: after that email it finely arrived on the 13 April with half of the product missing. I emailed them and got a response the next day to be told I hadn’t brought everything I thought I had because the product was in 2 parts and I had only ordered and payed for one part. But when I looked at my order I had definitely payed and ordered both bits. Luckily I payed with pay pal so I should get my money back. This company is a scam!”

Helpful Report

Posted 4 years ago

“Comprei em janeiro, disseram que iria chegar dia 27 de Março depois disseram que iria chegar dia 11 de abril depois dia 28 do mesmo mês, mas em uma bela tarde do dia 16 de abril chegou uma carta do correio dizendo que eu tinha que buscar meus produtos nos Correios da avenida Protásio Alves ,vila Jardim, e a carta também dizia que tinha má data limite para retirada os produtos que era dia 2 de abril entendeu, acho que não sou eu que tenho que ir nos Correios para buscar nada, comprei os produtos para chegar em casa não na Protásio e antes que diga que a responsabilidade não é da empresa eu digo é sim voçes contrataram os Correios não eu.”

Helpful Report

Posted 4 years ago

“I ordered two wall clocks 4 months ago, every delivery date I have been given has came and went with no delivery. I asked for a refund due to my items not being delivered and was told I could only get a refund after my items were delivered and were defective, I was also given a 6th delivery date May 20th 2020. I have ordered through Wish several times but after this I will never again. I advise everyone to use another company, Wish does not value customers, they only want your money.”

Helpful Report

Posted 4 years ago

“DO NOT order from this company... it will take you more than a month to receive your item and customer services is barely existent. It was not clear when I ordered that the ship time would be as lengthy as it was.”

Helpful Report

Posted 4 years ago

“2 weeks now. 1. item was "out of stock" still haven't received my refund. 2. The second item is still waiting to be processed. 3. Estimated delivery end of May, I'm not going to hold my breath!”

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Posted 4 years ago

“Be warned if you buy online from wish your banking info will be leaked and scammers (Attraci.com) will deduct a large amount of money from your account. Reporting this to Wish will have no reply, no effect and no action. Do not support this criminal conglomerate.”

Helpful Report

Posted 4 years ago

“This whole site is BS. They play with your money selling items you could get for the same price at any other retailer with longer wait to receive your item (which will give them time to do whatever with your money before actually buying the product). They will take your money right away but will only do a refund in 14 business days. 🤬I WILL NEVER BUY FROM WISH AGAIN!”

Helpful Report

Posted 4 years ago

“I ordered an Item which duly arrived, alongside a so-called Gold watch that I had not ordered, the watch looked cheap I sought anyone would have ordered one. Anyway, I checked my bank balance and they had taken the money out for the watch. Constant e-mails and the reply was that I had ordered the watch, they did not even give me the option of sending it back for a refund. If I could give them minus stars I would, anyone want a cheap watch? it's still in the box.”

Helpful Report

Posted 4 years ago

“If I could give this a zero I would! I placed one big order and a few smaller ones! I received daily updates on orders being, confirmed, processed, where they were, when shipment was expected! My credit card was charged for everything! Then suddenly they sent me a notice that my items were being refunded due to a problem with my payment! Now, they have completely wiped all my history! That's OK because I have screenshots of everything and am reporting them to the bbb! And, there is no customer service, no email, phone number is not a working number! We're talking $122! I would warn anyone not to do business with this company!”

Helpful Report

Posted 4 years ago

“I ordered a webcam, their website said there were two left. They took my money, and I got tracking. What arrived was an envelope telling me the product is on backorder. Sending notes to their customer service is a joke, they do not read the note and send back responses that simply waste time, and start their 24 hour reply cycle over. These folks are pathetic.”

Helpful Report

Posted 4 years ago

“I ordered an item over 2 months ago and still have not received it. The customer service phone number online does not take calls. I emailed and got a reply saying they would get back to me. 24 hours later and still no response. Thank Got the item was only $5.00 but I am about to call my Bank. First time trying it and will be the last time.”

Helpful Report

Posted 4 years ago

“Buyer Beware of the Wish Website, this Wish website is a SCAM. Will steal your money and never send you the product! I am very careful when I buy from websites by seeking reviews, but because of the Covid-19 Pandemic, I rushed into placing an order of toilet paper on the Wish website, which was urgently needed at the office where I work. Wish advertised 1 box of 48 paper roll for $29/Box, plus shipping $9.00, Total $38/box. I placed an order on April 11 for 3 boxes with an expected delivery April 25. We have a small office of 10 people; 3 boxes would last us about 3 months. Next day, Sunday, April 12, I got an email from Wish website with tracking # UPS 1ZW22A810378941474 that their Store: Robert Pollard in Kentucky had shipped the order to Florida with an ETA of April 25. Strangely, 3 days later, on Wednesday April 15 at 1:30 PM 04/15/2020 1:35 P.M, I got an email from Wish website that the order had been delivered to our Tampa office. There is no way, you can ship on a Sunday and 3 days later, you get the order. That was the first Red flag!! We have a small office, with just one door, where all deliveries are made, during the day the office is always open, I can see the area from my desk. I got up to see if they had delivered somewhere else, but there was nothing. I checked the UPS website with that tracking number and requested a Proof of Delivery (POD), which I am attaching. It turns out, the Tracking number is a fake POD, it does have the tracking number Wish website provided, 1ZW22A810378941474, I realize, the ext. line shows the weight as 1.2 Lbs., the weight of each box with 48 rolls of toilet paper is 19 lbs., 3 boxes are 57 lbs. Further down in the POD, you can read that Wish left the goods at “Locker”, well we don’t have a “Locker” in the office, but even if we did, you could not possibly fit 3 boxes each with 48 rolls, for a total of 144 rolls into a locker. By now I realize, I have been scammed by the Wish Website. I called UPS, they told me to open a claim as “damaged” product, and by “damage” it meant, all products were missing. UPS confirmed they could not possibly have delivered 3 boxes with a weight of 1.2 lbs. and into any locker. UPS backed my claim, but told me that I should contact “Amazon” since the account that originated the tracking # was an Amazon account. I told UPS, this was an order from the Wish Website, they told me that they used an Amazon account #. I have been emailed Wish multiple times in reference to this order, what they said was, you placed an order, the order was delivered, end of story, check our policies. They don’t want to hear that the POD is fake, that the weight of the order is 1.2 lbs., or that it was delivered to a Locker as opposed to an office address. To make a long story short, the Wish website is using clever tools to make it look as though they shipped the goods with a tracking number and that the product was delivered, when in fact, you will never get the product, and even using fake UPS tracking numbers using “Amazon” accounts. Buyer Beware - this Wish website is a SCAM – Wish takes your money and never delivers the product, but it sends you a fake tracking number, but no product.”

Helpful Report

Posted 4 years ago

“Wish uses your money and don’t give you the item!! If you see any product that somewhere else would cost a lot more and with Wish it is a pond or two, DONT BUY IT! They are fake products, you pay for it, Wish uses your money for days and you never receive the product and their excuse is COVID19. Yes it’s an excuse because they did this to me before several times before corona virus and I’m just writing here because I had enough. You buy, they hold your money and keep “processing” the product until you realise that they are just using your money and you will NEVER receive the products. Yes most of the things you buy, you will receive but don’t expect things like laptops or fancy boots and bed sheets. It’s ridiculous!!”

Helpful Report

Posted 4 years ago

“Ordered 3 different items, received none of them, no real person to contact, what a joke.... Don't use this site”

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Posted 4 years ago

“Quisiera saber donde esta mis pedido o como puedo hacer para verlos ya que se me perdió el celular y al volver a instalar la app no salen mis pedidos para poder rastrearlos, y encima se cobraron de mi tarjeta”

Helpful Report

Posted 4 years ago

Wish is rated 1.2 based on 3,682 reviews