Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not go near this company. I ordered an item, which did arrive, but was too small. Since contacting Customer Support via their app, I have been waiting 10 days to try and get the issue sorted with no success. At first you speak to an automated bot but have to wait 2-3 days for a human agent to contact you. They are delaying the process so that I am out of time to request a refund. No live chat, no email, no telephone number to call - that says it all really. Also if you read any 5 star reviews, you can tell they are fake because they all use the same wording. I only gave 1 star because there was not an option to give no stars. Never again.”

Helpful Report

Posted 4 years ago

“I ordered several items. Tracking said wait longer. So contacted Wish. Stated your delivery recieved days ago. What I been watching this item on tracking info provided and never received. Tracking never updates. You take a big risk with them. Remember they do not do refunds even when there WRONG! THEY WILL NOT ACKNOWLEDGE PROBLEM IF THEY IF HAVE YOUR MONEY.”

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Posted 4 years ago

“Selling goods are are out of stock. You buy goods and wish keeps your money with no goods shipped, there’s basically no customer service as you getting the same message for anything inquire about This site must be force to close down and I urge people not to bother buying anything from this site for two main reason 1 - very poor and bad quality goods 2- customer service basically not available”

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Posted 4 years ago

“I won't even give 1 star. It's honestly the worst online shopping experience I ever had. The price at the end it isn't cheap because you have to pay delivery charge which also the same price of the item you bought but that's okay but not when the items described and ordered are not the same when arrived. When you see it you know it's fake and half if not less the size you ordered. Not to mention delivery time takes forever. I am surprised how the sellers get good reviews on wish app. It's a scam, honestly potential buyers out there don't get tempted.”

Helpful Report

Posted 4 years ago

“I placed an order in 30th March, the payment was through PayPal and was on my statement on 1st April but the goods have not arrived. I have sent 3 emails to Wish but have received no response. Would never order from them again. Appalling service.”

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Posted 4 years ago

“I ordered last year November since now I didn't receive my items they refunded me with wish cash but,I don't want to order again there now I cannot have my money back there estimate time is very inaccurate. The first time I ask about my items they said wait until the 28th April and when I ask again they said it has expired. People do not buy from wish they are stealing your hard earned money.”

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Posted 4 years ago

“Someone else order a fit watch for £148.00 on my account. Cant speak to anyone and the emails back and forward dont make any sense. Still haven't had a refund. This was ordered on my account on 8th April!!!!”

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Posted 4 years ago

“I ordered an item and the delivery date keeps getting pushed back. I can't wait a month for this and now i'm getting nowhere with their profoundly inadequate chatbot that gives vague answers. Not being able to cancel an order that hasn't shipped is also frustrating. I guess the only option is to dispute the transaction. If you have all the time in the world to wait for something, this is the place for you. If you happen to have a timeline that you need to adhere to, this is not the place for you. Order from a f****g bespoke artisan, it'll still arrive earlier than ordering from Wish.”

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Posted 4 years ago

“Do not order from wish 20 days now, have not received my item or my money back & wont answer my emails!!!!! SCAM SCAM SCAM!!!!”

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Posted 4 years ago

“DO NOT ORDER FROM WISH!!! 20days now & I still don’t have my items or my money back!!!! Emailed them many times. I’m out of 30.00. Glad I didn’t order more expensive items & I hope this helps others not to lose their money!!!! Don’t do it”

Helpful Report

Posted 4 years ago

“Don’t order from Wish! I’ve been waiting for 10 days. I Was told not to expect the item for another month !”

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Posted 4 years ago

“I didn’t get my order and when I cancelled it I still haven’t got a refund it been two weeks”

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Posted 4 years ago

“BEWARE OF REVIEWS THAT START OF WITH "VERY NICE SITE" THEY INCLUDE A DISCOUNT CODE WHICH IS WRITTEN BY AN IDIOT CLOWN FROM WISH.COM TO BRIBE CUSTOMER'S,FOOL THE CUSTOMER THAT GETS SUCKED IN”

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Posted 4 years ago

“Worst customer service. Ordered masks, gloves, etc weeks ago,still waiting. Would never recommend them.”

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Posted 4 years ago

“Why don’t you have a zero star I am livid with these clowns. There is no support and absolute generic rubbish answers ! How can this be allowed to exist globally without any accountability ????? Shocking”

Helpful Report

Posted 4 years ago

“There is absolutely NO customer support. They give generic answers and if you don't receive all of your order, you arw just out of luck.”

Helpful Report

Posted 4 years ago

“I ordered Mask on 4-3-20 Wish sent a notice the mask would be shipped in 3 days. They than sent me a tracking # which gave me a delivery date of 5-15-2020. It has not left China and the tracking # does not work. They lied about it being a USA company obviously and I am calling my bank to cancel this transaction. When you ask for support you get a 3 answer choice, you cannot talk to someone at all. Do not buy from this company you are supporting China and you do not get your merchandise in the time they promise.”

Helpful Report

Posted 4 years ago

“The name says it all, "Wish". These are prices you wish you could get the product for, but they never have it. So you get a refund, but by then it's too late to order for why/when needed. Truly just window shopping, don't order.”

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Posted 4 years ago

“Order took over 4 weeks to receive. Had to get a different one in the meantime.”

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Posted 4 years ago

“Ordered on March 30th. Tracking says it's been in the United States since March 30th. But my delivery date isn't till June 2nd. 3 months to wait for the delivery of an order is unacceptable. You can't communicate with customer service it's all preformed answers. You can't talk to anybody live. It's safe to say I will never order from them again”

Helpful Report

Posted 4 years ago

Wish is rated 1.2 based on 3,682 reviews