Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AFTER 2 MONTHS OF WAITING NO DELIVERY, WISH SITE SAYS SOORY CONTACT US IN ONE MONTH FROM EXPECTED DELIVERY DATE.”

Helpful Report

Posted 4 years ago

“Just deleted my account, I'm done with this company. My orders has been pushed back several times already. I don't even mind taking an L on my purchases. I don't recommend this online buying for anyone, I WON'T WASTE MY TIME ANYMORE..”

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Posted 4 years ago

“ordered goods 2nd may with estimated deliveries of between 14th-19th may 2 items arrived missing parts.other orders have not arrived they keep pushing date out.hard to get hold of all automated stiil can't get cust services. the good showing delivered!! yes but in another country!!!! i won't be using them again”

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Posted 4 years ago

“What an absolute disgrace this company is!!!!! If I could give ZERO stars I would!!! 2 months on from ordering 3 products, NON have arrived!!! They continuously put back the delivery date when the due date arrives and it doesn’t arrive. I complain every time, and I get the same word for word (obviously automated) reply every time. Cheeky bastards saying I’m still within the delivery time so I’ve no room for complaint. Of course I am, because you keep putting the delivery date back!!!! You can’t get to speak to anyone, it’s impossible, I’ve tried every avenue. I’m now asking my bank for a charge back. WARNING ⚠️ DO NOT USE THIS COMPANY !!!!!”

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Posted 4 years ago

“I placed a order on April 20th expected delivery date was June 3rd now it says June 18th we have to do something about this company ripping people off!!”

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Posted 4 years ago

“Service not sure about could be the post?”

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Posted 4 years ago

“For over 5 month now I havent got my order on wish what the hell is going on pls do something fast about this ,I order in aliexpress and have reciceive my order why wish for over past 5month for just one order huh”

Helpful Report

Posted 4 years ago

“I have not recieved items I paid for over 3 months ago. I have over $100 in merchandise that I have no idea will come, since there is absolutely no customer service. As their shifty prices for the item and shipping have gone up, their services sucks. I will never use them again. I post this and share this info on every internet platform I am able, and I tell everyone who asks. Complete scam artists.”

Helpful Report

Posted 4 years ago

“They keep pushing back the arrival dates of the products I purchased and when I asked for a refund all they if they ever do is give a shipping refund also I believe they've added charges to my account well I was thinking about buying it and not buying it”

Helpful Report

Posted 4 years ago

“Been waiting for a month with no items came yet it so ridiculous how u have to wait so long I ordered from amazon same day and have gttn my stuff from them the same week it was ordered”

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Posted 4 years ago

“Ordered a product from them and its been a month and have not received the product. They don't even have a customer service phone to inquire about the missing order. Don't be stupid to by from them.”

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Posted 4 years ago

“They need to have real people to chat with no one ever gets back to the emails and it is very frustrating when the delivery date changes, I ordered from wish a month ago and only received two items that was made in America. I had deleted fish way back ago and now remember why I don't shop off of wish.”

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Posted 4 years ago

“Atrocious shipping times. Original deliver date for one of my products was June 3rd at the absolute latest. Once I told wish I hadn’t received the product they pushed the time back to June 18 and told me there’s nothing they can do. I’ve been getting products through alibaba in under 6 business days. So frustrated with this. When I went to write a comment as feedback the app would not let me type anything”

Helpful Report

Posted 4 years ago

“This company is a toatl scam! Do NOT be tempted to buy from them. I have been waiting for my order since ??? Now they tell me it is due for delivery on 3rd July. I have requested my money back, so they told me to click on another area as refunds cannot be processed by email. Then I do and click on where it asks me to give my password. Then I get the message that I need to fill in all areas, but that is the only thing showing. So I cannot get refund! What kind of organisation is this unless one big scam? (Kind word for them - they seem totally disorganised)”

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Posted 4 years ago

“I was a new customer with wish I ordered 65 pounds of clothes I've had two items out of 10 and they were put in the bin disgusting I've sent number of emails and I get the same one back, I've asked them emails for my money back and I get the same emails constantly something's got to be done this so-called company!!! As I clearly now know they are ripping off lots of people including me, I know I have lost my money now lesson learnt and I hope no one else goes on this site and hope something is done about it for everybody”

Helpful Report

Posted 4 years ago

“I been ordered product on April. It is June now. I still don't get it yet. 😥 No recommended. Never buy anything from this website.”

Helpful Report

Posted 4 years ago

“I have had orders from this site show up and then out of no where my orders started remaining in the same position they were in for 2 solid months never moving from where they were this site sells cheap stuff but if you actually compare some of the prices including shipping fees to amazon and ebay prices they are the exact same price and with ebay and amazon the product is guaranteed to show up in a hell of a lot of less time then wish this site is unprofessional and a complete waste of time I honestly wish I cause get enough people together to report this site and get it shut down and will and have been looking for people who are willing to”

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Posted 4 years ago

“Stay clear of this site ! Definitely a shambles and they dont give you a refund on items that never turn up . Please please please dont fall for this scam of a service they should be banned from trading !”

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Posted 4 years ago

“I have placed two orders on this site. Like many of the reviews here, I didn't receive my ordered items. I am not sure it's because of the COVID situation or not. But to be fair about this Wish site, the reimbursement is like what they promised but you may encounter some sporadic/inconsistent situations. Here are two situations I ran into: (1) The "Contact Support" link sometimes may not appear. But by back and forth closing/opening new tab, it eventually appeared. (2) Sometimes it will not leave you enough time to type in your problem. In this case, pre-write your problem on a word document, copy and paste to Wish can resolve this problem. Initially, I was about to write an unfavorable review at one point, but during my last try it went through and got my refund immediately. I got to say one good thing about this site is that it processes refunds with lightening speed. The customer support function design may not be perfect, but I truly believe this site is not trying to scam like I previously suspected. It just needs to streamline its software ("Contact support " part).”

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Posted 4 years ago

“Someone needs to put wish out of business. This company is a scam.”

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Posted 4 years ago

Wish is rated 1.2 based on 3,682 reviews