Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible customer service given printable return labels but not recognised when scanned at post office just comes up parcel force but teller says its incomplete so paid and sen myself now can't get answer to send package photos and new track numbers ,also paying postage both ways although sent item not as advertised total con stay away”

Helpful Report

Posted 3 years ago

“I ordered a laptop and paid 144.00 and recived a cheap rubber bracelet value approx 2.00 have contacted them and have just gone round in circles I've now opened a case through PayPal to try and recover my loss”

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Posted 3 years ago

“Cheap fake imitation, not a Makita battery as advertised, refund difficult”

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Posted 3 years ago

“I never received my order. My package was marked as delivered but I never received it. In 15years of my residence I never had a package stolen so I know it wasn't stolen. Wish is a scam. It's a gamble to receive your package and from what I've read it's a gamble to receive your package as ordered. Support says tuff, take it up with the post office and file a police report.”

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Posted 3 years ago

“They haven’t refunded an item I sent back over a month ago.”

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Posted 3 years ago

“I ordered a face mask on September 22. Today is November 27 and it still hasn't arrived. Wish wants me to wait another 20 days before contacting them again. There will be a cure for the virus before I get this mask. Never again.”

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Posted 3 years ago

“I ordered some lego bricks, a boat in a ship. Received three split plastic bags if mixed up bricks enclosed in another flimsy dirty bag. No box, no illustration no instructions. Raised a complaint with PayPal and been told I have to return these bricks at my expense to Holland to get a refund. So I have to pay out more money to get a refund which i don't believe I will get. I feel cheated. Stay clear if this company.”

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Posted 3 years ago

“I just viewed items on wish website then saved them in the cart without any order to buy or pay for them but I found that they have been deducted from my account for the saved items, this is horrible, I tried to reach anyone but no response, only automated reply, I sent many emails to cancel the order and make refund but nothing, they emailed that the order on the way, Regarding that I never buy any thing from wish, I did not how they reach my card details, if any one can give me an advice for how to refund please let me know”

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Posted 3 years ago

“Please be aware there are a lot of scams on this site. Customer service is appauling. I purchased a £145.00 product that never arrived and i had these little blue form stick things that i have no idea of what they are and didn't order. Customer service has not got back to me. There were a couple of cheaper things that i ordered that I did not receive but they were quick to refund those. Everything is more expensive than the advertised price when you click on it. Many times they tell you that they will refund you because you didn't purchase quick enough. I made one purchase and the seller emailed me for £50 more before he sent the product.”

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Posted 3 years ago

“Item shipped a month after it was supposed to be here. Impossible to return it. If you call it says you have to return items online, but there is no way to return on their website. Total SCAM.”

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Posted 3 years ago

“DONT ORDER FROM THIS COMPANY THEY DONT SEND ANY UPDATES AFTER SPENDING £108 ITS VERY HURTFUL TO BE LEFT WITHOUT A PROPER UPDATE AS TO WHEN MY ORDER WILL ARRIVE AND THERES NO WAY OF TRACKING IT. It will show up as an ERROR! Big BIG MISTAKE NEVER AGAIN”

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Posted 3 years ago

“Terrible I'll never ever order from them again I ordered some hair items and after they got paid, I didn't hear from them again! No follow up email after confirming my order, no way of tracking my order, and just given the run around. Zagreb spending £108 I wish I read the reviews first DONT ORDER FROM THIS COMPANY IT WILL STESS YOU OUT”

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Posted 3 years ago

“Thieving Chinese scum”

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Posted 3 years ago

“Scum these Chinese are. Don't whatever buy. Dangerous fake helmets, trash mobile phones, typical Chinese junk. Avoid. You will NOT get what the advert states. Theft.”

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Posted 3 years ago

“Garbage is all wish sell. Fraudulent, fake goods and dangerous junk. Nothing like the advert is what you get. Don't be a mug, block their emails and remove their app.”

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Posted 4 years ago

“If you feel like you need to be ripped off, just visit Wish.com today! Wish.com is nothing more than an extremely shady front for ripoff artists worldwide. Apparently there is no vetting for sellers on Wish.com. It appears that anyone can sign up and start selling imaginary products, make tons of money and there is absolutely nothing anyone can do about it. I placed a $388 order on a Monday morning. I did not receive any type of order email, no receipt, no order confirmation whatsoever. I went to contact Wish.com via the telephone number listed on the site. However that is just a recording stating that Wish.com does not provide customer support. I tried clicking "Contact Customer Support" via the website. However that is simply an automated popup screen that just provides basic information on how to order. I searched Google and finally came up with an email address. Two days later I received a response stating that my order "will be processed". I immediately went to cancel the order but low and behold, once you place an order...you can't cancel it. "Your order is close to being shipped, and therefore cannot be cancelled". But wait....I had still not received any communication from Wish.com whatsoever. I emailed back to cancel my order immediately or a chargeback will be filed. Amazingly enough I haven't heard back from them. My credit card has been charged and now I will have to file a chargeback on my purchase. Wish.com is so extremely and blatantly a plethora of illegal ripoff activity it is mind boggling that this fake company still in business. FTC are you listening?”

Helpful Report

Posted 4 years ago

“Wish for merchants are typically SCAM, I am with them for 6 months now, they are big liers and they pay every 2 weeks that is true, but they made a $900 refund to a client that they said they didn't receive the item and the client did receive it so they can keep the money, even they are refunding clients without telling you and making fines to us on each product and they mention that we are not shipping in the time frame of 4 days and that is not true and we ship in 1or 2 days maximum, also they find you if you said that the product is out of stock, So don't work with these liers, thieves and scam company, I want to contact the owner of this company to see what they are doing and if they know that these people are thieves, and they answer your messages after ages and even lots of times they don't answer you”

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Posted 4 years ago

“Two Military tactical fleece hoodies Arrived and the items were so poor in quality I just couldn’t believe my eyes the sleeves on the fleece hoodie had gapping holes were stitching was supposed to be and the fleece type of material you could poke holes in it with your fingers the material was like spent lint on a dryer screen . I placed two orders the hoodies and OTC knives ..I never received the knives and I don’t think they exist it’s scam and if they do arrive I’m not sure what to expect.”

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Posted 4 years ago

“I never received my order. Wish says was delivered. Has been now almost 2 months and still am waiting. I requested a refund. They say my issue is resolved. No it wasn't! I live on SSI only and an out almost $38.00! I would not rec this company to anyone! BEWARE!!!”

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Posted 4 years ago

“They have stoll 317 DKK from my kredit card. They cant tell me what I have pursued. Im sure that there is no customer service at WISH, only a robot. The robot ask the same questions multiple times. I really hope that no one will by those fake items from that shitty site. FAKE customer service”

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Posted 4 years ago

Wish is rated 1.2 based on 3,682 reviews