Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

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“Did not receive order. Where do I report this fraud, because they wont give me a refund. They said I have to send it back. I had 4 unauthorized charges. I didn't know this until i stumbled on my past orders. They also changed their prices.”

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Posted 4 years ago

“Never received any items I ordered. Don’t use this website”

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Posted 4 years ago

“I ordered items months ago. I ordered items months ago. They were supposed to be delivered mid April. I still have not received I still have not received anything. When you try to message them you get a stupid prefilled select your response messaging system. I am very frustrated. I will never order from them again.”

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Posted 4 years ago

“I ordered a ten cup Bunn Coffee. It cost $43.49. I ordered C Pac cleaner $ 24.58, I ordered gloves $10.99. Then after paying for all these things. Then the bank called, and told me that I have fraudulent charges on my bank account. Wish took $80.00 out of my account. Do not use Wish. They are crooks. I have only received two balls of yarn. I did order four. I have been waiting a month. I have not been able to make a pot of coffee for a month.”

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Posted 4 years ago

“I have fake purchase through PayPal from Wish!”

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Posted 4 years ago

“I ordered a laptop for my granddaughter's birthday. It was shipped to a different name at a different address. My address and name was correct on my order confirmation. The tracking number Wish supplied isn't associated with my name or delivery address per UPS. Wish will not provide the shipper's contact info or refund, credit or even research their shipping error.”

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Posted 4 years ago

“2 orders, never received either product”

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Posted 4 years ago

“I have been promised one delivery date after another...April 24, May 4 and now May 19. I placed the order April 17. Had I known this was a Chinese entity I would NEVER have used them. Who knows if I will ever receive my items. They should be called “Wish-less”. Very poor service.”

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Posted 4 years ago

“This company takes forever to send products since it comes from China or where ever. I received 1 of 4 items after a month. Later, my credit card was fraudulently charges over $150 worth of items which I did not order. Thankfully I caught it and closed account. Today I received twin sheets from WISH delivered by Amazon. Never again. Notable companies only!”

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Posted 4 years ago

“I have ordered two items on WISH and it has been nearly two months and I still have not received any thing. When I track the packages, they keep extending the expected delivery date. I have a felling that I am not going to get anything. DON'T ORDER ANYTHING. ESPECIALLY THE FREE STUFF I THINK THEY JUST WANT TO GET YOUR CARD INFO.”

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Posted 4 years ago

“Placed order over month ago paid by visa soo waiting visa statement. I have to agree with negative reviews. Now I have show password that wasn't required when ordering. Asked to create new account. This is absurd!”

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Posted 4 years ago

“I ordered on Apr 8th, and they were supposed to deliver by 04/29 and 5/2 for separate items. I checked and some of the items did not even have a tracking number yet. I read their refund policy, and it stated that if they miss the delivery time, I can request a refund. I requested a refund and they said that they couldn't because it was already shipped. I asked for the tracking numbers, and they did not provide them for me. Instead they changed the delivery date in their system to mid-May, and are now stating that they cannot answer nor refund because they are still within the delivery date period. Did I mention some items got pushed out to MID JUNE. This site is a scam and I requesting a charge back. WISH should be shutdown.”

Helpful Report

Posted 4 years ago

“I recently ordered from wish.com. I then found out it's a scam. Most people never get what they order. Never get their refund, if not satisfied. Personal information is shared all over the place. It's almost IMPOSSIBLE to even COMMUNICATE with WISH.COM to resolve issues. I have turned WISH in to bbb. Also,being based in China, which I found out after I made my orders, is a HUGE PROBLEM!! I'm going to be sure I tell every person I know that this is a big scam & rip off site. Also going to post my HORRIBLE EXPERIENCE on Facebook. I want to be sure people are warned about this site being a total SCAM!! I'm a disabled SENIOR! My money is pretty limited.SO, that makes it even worse. SCAM!! SCAM!!! SCAM!!”

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Posted 4 years ago

“by far the worst online store that you will find on the internet you place your order the take your payment right away and then you wait and wait and wait if your lucky you item will arrive within 2 months but there is a 2 out of 10 chance you'll get it at all what the do is all orders take so long that your money and millions of others is sitting in their bank account drawing interest on our money its a scam to make money with other peoples money what a sick bunch of creeps.”

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Posted 4 years ago

“I ordered a cashmere quilt from BBQCC store said it was delivered I did not receive it I tried getting in contact with them but nobody got back to me I would never buy anything off them the store is a scam I’m very disappointed I didn’t want a refund I just wanted my blanket and nobody should be treated like this Don’t buy from the store if you do be prepared to be Scam”

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Posted 4 years ago

“Waiting for delivery since 3 month Scam”

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Posted 4 years ago

“I also ordered last March 2020 but up to now I did not receive yet. Contact service will always resolve the issue raised even not yet done.”

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Posted 4 years ago

“This site sends unsolicited alerts to buy SEX TOYS and Dominatrix Gear. How does that happen when your search and purchase history is for GOLF equipment.”

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Posted 4 years ago

“It's a completely SCAM! I have 2 orders with 50 masks in each order. Guess what. They mailed me TWO MASKS! It's definitely a lier! Get out of here!”

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Posted 4 years ago

“Scammers!!!! Do not order from them. I have ordered before I read the reviews. This site looked dodgy but i still spent money on cheap items first to check if it arrives. Now, I know it will not😆 Oh well luckily i didn't spend a lot of money.”

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Posted 4 years ago

Wish is rated 1.2 based on 3,682 reviews