Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I too have ordered items like 3 months ago. Everytime my delivery date comes, they change the delivery date. You cannot reach anyone to cancel either. I will never order anything from these people again!”

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Posted 4 years ago

“Delivery time was 3 months and the item still didn't end up showing.”

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Posted 4 years ago

“Ordered an Oximeter from Wish . Arrived 2 weeks after the promised date . Didn’t work out of the box . Paid £7.84 plus another £ 7.99 for shipping . Avoid this site”

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Posted 4 years ago

“I ordered 3 order and only received one which I was still not satisfied with. I ordered around April 28th , still haven't received anything. I spent over $100 for your wish assistant robot to not connect me to a representative or RUN ME MY MONEY.”

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Posted 4 years ago

“Item I ordered was not delivered.I ordered item april 2 and says to be delivered june 6,2020( I have waited that long) but when this date came nothing I got.I made an inquiry on their customer service the reply is "this is a close item that you cannot open" i dont understand what this mean and after june 6 no more updates on my item.”

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Posted 4 years ago

“The item I ordered was not delivered.”

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Posted 4 years ago

“Where is my infrared thermometer at. You eresed my notifications without paying me back. You owe me 38.55”

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Posted 4 years ago

“I reiterate everything that customers have said below, coming up to a month now, they keep changing the date, looks like I am not going to receive the goods. I am going to ask PAY PAL for a refund. Credit card and Debit card companies should withdraw their services to stop them from operating.”

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Posted 4 years ago

“only half the order arrived after 6 weeks”

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Posted 4 years ago

“First of all when I ordered estimated delivery time was 4th May. After they took my money suddenly they changed delivery time to 8th June. Today 8th June and I received NOTHING. Its a huge scam company. DON’T ORDER with Wish.com. They don’t even refund amount. Cheaters and liars. No tracking Information. No response. Absolute scam👎🏻”

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Posted 4 years ago

“I have the same problem like everybody else here. Items I ordered do not arrive and the delivery date is extended automatically by 2 weeks when I try to check on it. So far it was extended 3 times. Do not but from wish under any circumstances!!!”

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Posted 4 years ago

“Buyer beware! Unlike ebay or amazon which allows the option of refund or some buyer guarantee, wish won't allow any communications purposely to avoid that basic customer service and peace of mind when the product you purchased was misrepresented by sleazy seller(s).”

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Posted 4 years ago

“I have purchased several items from this site and it has been well over a month. Every time I check the status of delivery it only shows me up to the date of delivery, which it’s well past. I think this site is a complete fake. Customer support is a computer generated joke and your review is not taken into account.”

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Posted 4 years ago

“Ordered a dress 4/6. Item still in China and my delivery date keeps getting pushed out. I’m never going to see this dress I just know it! Should have known better than to buy from such a sketchy site! Beware and don’t make my mistake!”

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Posted 4 years ago

“Never received my order and on contacting Wish they said they would refund!!! haha that never happened and never will. People need to know that this site is a scam they take your money and have no intention of delivering the goods.”

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Posted 4 years ago

“TERRIBLE. My package was marked delivered on May 29. Said it was in my mailbox, only package did NOT come. Wish has no live customer service and a bot "chat" service that only will tell you what you know. Had to trick the bot to get an email in (because when you call number its a message saying they don't do live customer service). Argued with two people through emails about giving my money back or resending the item. Online your told stupid steps with the end result being they don't give refunds because its marked delivered or to file a police report. Really? Guess what showed on at my house YESTERDAY 6/6/202 ....the package after Wish INSISTED it came and I wouldn't get a refund. I'm appreciative I received what I ordered but will not use this service again. Be careful if you choose too. Check their BBB rating...it's an F! Bottom line, a good business should help serve and satisfy their customers. They treat people disgusting and basically let you know they have your money "haha". Instead of making this a good experience and wanting to use them again, I'll never.”

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Posted 4 years ago

“I am oder place on 13th May 2020. In your app wish delivery date 1st is given 18th May 2020 and then change 7th June 2020. Till date my parcel is not delivered. I want to cancel my order and refund back my money. Your app not helping me or no option to cancel my oder. That time date is giving 27th July 2020. I am not waiting for this longer date. Please help me for refund my money. Next time I am not trusted any UK company ur froud company.”

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Posted 4 years ago

“Products never arrived. No phone number to contact. Only bots reply to inquiries. They don't refund. This is a low level scam. I hope they collected enough money to leave the country..otherwise they are heading straight to jail. thousands of people were caught in their lies.”

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Posted 4 years ago

“ordered on April 10th 4 items.....STILL WAITING..........”

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Posted 4 years ago

“Just received an order for a pair of shoes after two months...was sent two pair instead of the one pair I ordered...shoes were of extremely poor quality, made of cheap materials. I returned previous unacceptable orders with no refund...these shoes will be thrown in the trash...WILL NEVER ORDER FROM WISH EVER AGAIN.”

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Posted 4 years ago

Wish is rated 1.2 based on 3,682 reviews