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Wish Reviews

1.2 Rating 3,682 Reviews
5 %
of reviewers recommend Wish
1.2
Based on 3,682 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 28%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Wish 1 star review on 23rd May 2024
Joseph Gracie
Wish 1 star review on 23rd May 2024
Joseph Gracie
Wish 1 star review on 23rd May 2024
Joseph Gracie
Wish 1 star review on 28th February 2023
Anonymous
Wish 1 star review on 1st December 2022
Anonymous
Wish 1 star review on 26th October 2022
Matt
Wish 1 star review on 22nd October 2022
Cameron
6
Anonymous
Anonymous  // 01/01/2019
Ordered in May 20 and date keeps being put back now Aug to Oct. I cannot find how to get a refund and there is no contact details on site. So do not use.
Helpful Report
Posted 4 years ago
SCAMMERS! THIEVES! Put them out of business by spreading the word through Social Media. Ordered 3-5 items May 20th, Wish paid May 27th (timely manner). Still waiting for those items. Customer Service unheard of. No live contact. I'm good though. Called my bank July 8th and received a total refund within 24 hours. Why? Because banks are becoming aware of these scammers and are becoming weary of refunding these monies to their good customers who are being wronged. I was also advised to block any payments to Wish.com in the event the crooks try to get into my account without authorization. Wow! Has anyone out there found unauthorized charges from Wish.com on their bank statements? That's criminal and can be prosecuted. This is a lesson learned for me. Of course I will never, ever order anything from the Wish Crooks. If it's looks too good to be true (pricing) it's false. I will stick with Amazon and Walmart only. Neither has ever failed me and I've never had a reason to return anything. BUY AMERICAN!!
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Posted 4 years ago
Items usually received in two weeks. No bad experiences always give refunds if item not received great value for money.
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Posted 4 years ago
Ordered on 3rd of July, delivery estimated between 15-24th of July. Updated today with a delivery date of 24th of September. No refund or cancellation option. Unacceptable.
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Posted 4 years ago
Ordered in may keeps putting delivery date off now 4 months how is this allowed
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Posted 4 years ago
Never ever ever ever use this company - they are fraudulent and use false advertising. They say items cost a specific amount of money but then add ridiculously inflated shipping rates and duplicate per item bought from the same store in an effort to say costs are low. If you try to dispute or request a refund - their customer service is dismal and they will say openly that they duplicate shipping costs to falsely advertise low prices but they will not actually address your concerns or prove any refunds without a very long and tiresome fight. Their mission is to ask the same question so many times and not address concerns in the hope that people will give up and stop requesting refunds for duplicated shipping costs or items not received. Stay away from this fraudulent company.
Helpful Report
Posted 4 years ago
Never ever ever ever use this company - they are fraudulent and use false advertising. They say items cost a specific amount of money but then add ridiculously inflated shipping rates and duplicate per item bought from the same store in an effort to say costs are low. If you try to dispute or request a refund - their customer service is dismal and they will say openly that they duplicate shipping costs to falsely advertise low prices but they will not actually address your concerns or prove any refunds without a very long and tiresome fight. Their mission is to ask the same question so many times and not address concerns in the hope that people will give up and stop requesting refunds for duplicated shipping costs or items not received. Stay away from this fraudulent company.
Helpful Report
Posted 4 years ago
They take your money and just keep moving the delivery date back. There's nothing you can do. I will never order anything from wish again and I've ordered plenty before.
Helpful Report
Posted 4 years ago
Ordered merchandise in May, now it’s not arriving until September. It was scheduled to arrive in June, rescheduled for July and so on. There’s no way to get through to customer service. The summer merchandise is arriving in the fall so I don’t want it now!
Helpful Report
Posted 4 years ago
I ordered and paid for an item on 12th of May 2020.Today I received update for the 5th time re delivery. I now seems September is delivery date. 4 months of a wait is ridiculous. I will not be using Wish again and I've no hope of a refund.
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Posted 4 years ago
I am waiting for 15 orders that was place in March and April... it is now July! There is no full refund either, only partial. I am disappointed.
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Posted 4 years ago
I ordered total of $265 since May 16..they keep changing the delivery date..they dont want to refound me my money now they changed the delivery to Aug 8.do not order from them ...I will call my credit card company and BBB..I invite all of you to do the same.
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Posted 4 years ago
Very late. I've been waiting for 2-3 months for a poachert who hasn't come yet. Very bad organization.!!!!!
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Posted 4 years ago
No customer service support number.....only a chat bot with routine questions. Ordered a camera 3 months ago, haven't gotten and can't get a refund.
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Posted 4 years ago
How can i talk to customer service t have order several items and have only receive 1 item out of 12 items the money has been taken out of my account . I try and bring yo my account and nothing so far i have lost 50.00
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Posted 4 years ago
Ordered a product paid then told product not available But they only returned 50 % of figure I paid into my card When first around Fantastic but not anymore delivery terrible
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Posted 4 years ago
I have waited for my order# 5ebbd505bcfec0f5abd3b52b since I ordered it on May 13, 2020 and as of July 9, 2020 I have not recieved it and they have gotten paid. They wont allow me to cancel or give me a refund. I will never or from them ever again!
Helpful Report
Posted 4 years ago
I have waited for my order# 5ebbd505bcfec0f5abd3b52b since I ordered it on May 13, 2020 and as of July 9, 2020 I have not recieved it and they have gotten paid. They wont allow me to cancel or give me a refund. I will never or from them ever again!
Helpful Report
Posted 4 years ago
Ordered mobile covers in May and till now they are not delivered while the delivery date changes.. The tracking details are updated every 20-25 days. I am not sure if i will be getting my parcel or not but this will be my first and last order on wish.
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Posted 4 years ago
The items ordered are ok if ever received. Shipping times are hideous. Wait time can easily be 2-3 months.
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Posted 4 years ago
Wish is rated 1.2 based on 3,682 reviews