Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't deal with this company. When things are good its great but their customer services when dealing with issues is sub standard bordering on the unethical and even shoddy! A fly by night co who let the sellers down! I have had many issues that they've treated me with disdain and unethically, only to be OVERULED BY PAYPAL....the lesson hers is ONLY USE PAYAPL,THEY PROTECT YOU BEING AN honest outfit....its a shame because there are some great sellers with wonderful products............I am still a buyer!”

Helpful Report

Posted 3 years ago

“I ordered to tee shirts. For a couple of weeks their sites said the items were being shipped separately. I be got one shirt and expected to receive the other in a few days. They order history has been altered to show only one item on the order and altered to make appearance that only one was ordered and the total cost for the one doubled. I was told that I am mistaken; that I only ordered one shirt for $35.00. Because the history has been altered I have no recourse. I am deleting the app and will advise everyone that they are a scam.”

Helpful Report

Posted 3 years ago

“I never received the product I ordered from Wish, as it had been 3 months I advised the support team they said as it was out of the 30-day refund policy. They would not give me a refund or deliver the product. I talked to around 20 agents/bots and they just kept giving me the same answer. I would consider this web site a Scam as the took my money and never delivered me the product.”

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Posted 3 years ago

“Never received my wallets and no response back almost a month now”

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Posted 3 years ago

“Sell copy coin without identifying it as copy coin is illegal. The worst is don’t refund.”

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Posted 3 years ago

“If it was possible I would give Wish 0 stars. Ordered item was not delivered. I did not get a refund. Possible scammers. Avoid at all costs.”

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Posted 3 years ago

“Ordered a wallet - received item is different than ordered. Contacted seller - they wanted pics if wallet received. Sent pics. 2 days later wanted pics of shipping label. I shredded label to prevent ID theft. No label - no response - no action - no satisfaction.”

Helpful Report

Posted 3 years ago

“Horrible experience. Misleading customers by glossy shiny pictures. Quality is bad. Recently ordered small tab, not happy at all. Want to return. Contacted customer service. Didn't provide any solution. I am not sure even if you can talk to anyone over phone. Messaging said they will be in touch in next 2 to 3 days. Will never buy again, much happy to buy from Amazon”

Helpful Report

Posted 3 years ago

“They lie to you, you will never get a refund. They say we solved your problem for you, and understand your frustration, but you will never see a refund. Their products are extremely cheap. You won't be happy with what you get. You will only wish you never ordered anything from this fake store.”

Helpful Report

Posted 3 years ago

“Wish.com has to be the most unethical, most damaging to your finances and wallet, type of company. Once you have paid them, treat that money as being lost. Their customer service consists of a computer answering scripted answers. No matter how many times you contact them, the answers are always the same, with no approach towards a resolution. In my case, I sent back to their warehouse at my own cost, 16 items. They were sent back by mail in one bag, in the same exact manner I received them. Their merchandise is extremely low quality, and very poorly constructed. Their clothing looks like junk, something that one can expect to see in a .99 cent store. You receive messages on their website, which you cannot access in the future, because they delete them if they see that it actually is to the benefit of the customer. Mind you. these may be messages sent by their own computer. You may order something which they switch without informing you, or asking you, first. They are thieves, scammers, people with no conscience.”

Helpful Report

Posted 3 years ago

“I have used wish, for 2 years or more, but they will not accept my payment without a photo,? They will never see me, i also had to change my debit card, lost it, now they won't accept the new card?”

Helpful Report

Posted 3 years ago

“I order s tv they said on wish it been deliverd now i hearing it in transit after amd hearing it under content review”

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Posted 3 years ago

“Bait and switch tactics. They show really low prices for a product, you click on buy, then - once the product is in the shopping cart - the price magically has tripled or quadrupled. The few times I actually "bought" something for a great price, I got an email the next day, telling me my order had to be cancelled, because "the purchase could not be concluded on time". Stay away from this site!”

Helpful Report

Posted 3 years ago

“1 HOUR TO CANCEL AFTER PLACING THE ORDER AND YOU TAKE THAT RIGHT AWAY FROM THE CONSUMER. VIRTUALLY AND LITERALLY NO CUSTOMER SUPPORT. I SENT OVER 10 EMAILS TO CANCEL MY ORDER AND THEY IGNORED ME. BASICALLY SAYING YOU BOUGHT IT SUCKER YOUR KEEPING IT. IS THERE A RATING BELOW ZERO? THEY HAVE NO INTEGRITY, MY PRODUCTS ARE FROM CHINA, YOU DONT KNOW THAT UNTIL THEY PROCESS THE ORDER. ILL NEVER BUY FROM THEM AGAIN. THIS WAS THE WORST ECOMMERCE EXPERIENCE IVE EVER HAD. IT WAS DISGUSTING HOW I WAS TREATED TRYING TO GET AN ORDER CANCELLED AND BEING COMPLETELY IGNORED. NOW IM IM STUCK WITH IT. GOODBYE WISH. NEVER AGAIN. YOU GOT YOUR WISH”

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Posted 3 years ago

“Wish.com is completely a scam site. We tested and got cheated. The price is too good to be true. It misleads you. Be alert!!!”

Helpful Report

Posted 3 years ago

“They advertise falsely. They make charges that are unauthorised. I ordered two items on the Limited Quantity Deal which are $1 for the first lucky order that is processed and everyone else gets refunded within 24 hours. That's a load of rubbish. I got charged at FULL COST plus postage and no refund. Customer Service is automated and useless. Do not use this deceptive company EVER”

Helpful Report

Posted 3 years ago

“Ordered a toolkit that was massive discount 219 items in kit it said so i ordered one guess what i recd after weeks of waiting a poxy plastic 10mm spanner worth about £1 So angry with them they said to me you ordered 1 so thats what you got.Total scumbags DO NOT USE THEM PLEASE”

Helpful Report

Posted 3 years ago

“Merchandise is of extreme poor quality and badly ensembled. Returns are a hellish nightmare, to the point where I returned 16 pieces of clothing at my own expense. I have a tracking #, and even with that, I still can't get my refund on all articles. With much persistance, many photos, lots of explanation, I have been able to get definite refunds on only 2 items. I wouldn't use this company again, for any reason. Not worth your time, your effort, your money. Stay away from them. Customer service is a yoke. They don't have an email, nor do they have a telephone. The only way you can contact them, is through their own website. You have to start by answering questions which may not be at all related to your problem. You need a lot of time in your hands, to deal with Wish.com I would not recommend them, even to my worst enemy.⁰”

Helpful Report

Posted 3 years ago

“TOTAL SCAM!!!!! Showed a picture of a full set of tools and sent a single 10mm wrench. I doubt it cost more than 15 cents.”

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Posted 3 years ago

“I’ve ordered some rings from them and received them, but the one I wanted the most, never showed. Got nothing but a run around from Wish and had to go through PayPal. I hope it was just bad luck as my other stuff showed and ordered two face masks. Neither showed up and again, had to go through PayPal. Wont use them again.”

Helpful Report

Posted 3 years ago

Wish is rated 1.2 based on 3,682 reviews