Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a smart watch for 1$+1$ shipping but it ended up being a 42$ charge. The shipping was 16$ and the packaging was a simple plastic bag. The product box is damaged. I only ever tried the 1$ deals to see if it's even possible to win, which is possible but you will not be charged 1$.”

Helpful Report

Posted 4 years ago

“I ordered from wish on March 9 (several small items for crafting) On March 10th got an email that they were shipped. On May 2 got an email asking if I had received the items and if I had not, did I still want them. I replied that I had not and that I still wanted them. On May 12 they informed me that I had asked for a refund so they refunded my items as they were "sold out" - but wait! I thought you said they were already shipped!! But since it had been so long they could only refund me to "wish cash". I replied that I had not asked for a refund, they just decided to refund me and that if that was the case they need to refund back to may credit card. Their response - Nope! Too bad for you! So I filed a fraud report and while doing so I received 2 emails stating that I had ordered other items!! So basically they took my money, never sent the items, refused to refund me and then stole the credit they gave me! THIS SITE IS A COMPLETE SCAM. DO. NOT. ORDER.”

Helpful Report

Posted 4 years ago

“Ordered to be delivered by 19th april, didnt turn up, then date changed to 14th may, again didnt turn up, now saying 29th may. Three orders i purchased from wish and i keep emailing them and i just keep getting told shipping problems. Also not allowed a refund.”

Helpful Report

Posted 4 years ago

“Rubbish stuff waste of money save your money go elsewhere.”

Helpful Report

Posted 4 years ago

“Had delivery expected 14 (today ) now being informed it’s going to be 12 days and can’t get in touch with someone to discuss”

Helpful Report

Posted 4 years ago

“Wish has become one of the worst online shopping sites, don’t use them if you can get it anywhere else”

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Posted 4 years ago

“I ordered 4 items more than 7 weeks ago. The two cheapest ones have arrived and were OK but the more expensive ones have not appeared and it is very difficult to get any clear answers from Wish.com. Will never use them again and am warning all my contacts to avoid!”

Helpful Report

Posted 4 years ago

“This company is committing fraud as they sell you products which they can't actually supply, I have been waiting 2 months for my order also they do not reply to emails.”

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Posted 4 years ago

“Placed order weeks and weks ago. Only receive excuses i.e. coronavirus this time have asked for refund but just keep repeating same e mail message. "This is what we have for you" and they give me yet another tracking no. which doesnt register with tracking company. Total scam”

Helpful Report

Posted 4 years ago

“Please don’t waste your money and time. Ordered my item about a month ago and haven’t received it yet. They keep changing the delivery time, that is ridiculous. I personally prefer to pay the couple of pounds extra and get from ebay or amazon, at least they’ve a decent customer service and they answer your questions.”

Helpful Report

Posted 4 years ago

“Absolute waste of time and money. My email address spelled wrong and when I asked them to correct it, they asked me for an ID. On amazon and ebay they always confirm your email address as soon as you sign up, probably Wish uses this as an excuse to gather information from people. Please fix this bug or whatsoever and respect people’ privacy.”

Helpful Report

Posted 4 years ago

“Not happy. Way too long to receive items. Terrible customer service. No way to ask a question. Merchandise is mostly ok that’s why a 3. I don’t plan to order again”

Helpful Report

Posted 4 years ago

“Awful company! Keep your money and shop safely with amazon”

Helpful Report

Posted 4 years ago

“Quality of there goods are great”

Helpful Report

Posted 4 years ago

“I found prices were bait and switched. Unable to reach customer support. Believed I was scammed.”

Helpful Report

Posted 4 years ago

“What they don't tell you is everything is coming from China. I placed an order on 3/29. Supposedly shipped on 4/2 with estimated delivery between 4/3 and 5/8. 5/8 still no package. Customer support refunded shipping and said to wait until 6/7 for a refund. Absolutely ridiculous to wait 3 months.”

Helpful Report

Posted 4 years ago

“order goods and payed for many times goods do not turn up 4 times this year they should be shut down”

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Posted 4 years ago

“They are everything you've all said. This is a only worse miw because of covid causing delays in goods being shipped too...they are totally lying on their tracking system.. I've supposedly had 3 items sitting in the US for a month but nothing ....this is indicative of how Chinese companies do business. They are only out to scam and take advantage of Americans with zero intentions of operating their business in good faith. They are price gouging masks from pop firms as was said ....DO NOT BUY ANYTHING FROM THESE COMMUNIST SCAMMERS OR KISS YOUR MONEY BYE BYE”

Helpful Report

Posted 4 years ago

“Placed order beginning of April, still no idea if or when it will be shipped. Have tried to contact Wish without success. Reordered item from Amazon 2 days ago. Yesterday received confirmation, & estimated delivery 3rd of June. I "Wish" I hadn't heard of wish.”

Helpful Report

Posted 4 years ago

“Over 30 days since promised delivery date. I waited the 30 days that Wish told me to, then asked again for refund. They say keep waiting. They are gouging for masks due to Coronavirus, then don't send. Then refuse to credit....SCAM.”

Helpful Report

Posted 4 years ago

Wish is rated 1.2 based on 3,682 reviews