Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“do not do business with wish they took money out of my account and will not refund it for something I didn't want her to keep asking for me for an order number which I haven't got they asked me for a confirmation email. I've done everything they've asked me to do 60 something screenshots no luck getting a refund diagnose”

Helpful Report

Posted 4 years ago

“Wish refuses to refund me for my items I never received I ordered back on may 15 2020 ... Still after multiple emails (because the site nore app will let me do as instructed to get a refund ) it is nearing the end of August. .. I finally received it's as discribed " full size product " (it was smaller the travel size ) it was the most gawd aweful product .. not to mention the mascarra I bought almost made me go blind .. it didn't even look right in the container .couldn't tell you about the other 20 items I ordered cause I haven't received them .. they just keep prolonging the shipping process.. WISH IS A SCAM. BUYER BEWHERE .. OH the items that were too good to be true on their special offer price of being the first buyer is a scam to even though I didn't win it I still never even got a full refund the item do people put pennies pretty sad.. still no refund nore the other 18 items have showed up at me door mail box .. yes my information is correct”

Helpful Report

Posted 4 years ago

“Ordered laptop April delivery,said delay due to corona virus,shows still in transit,wish say ,only 30 days for refund?6 years damaged or faulty, surely postage would cover insurance, cannot raise customer services,automated reply.will never order from WISH again. WISHED I had kept my money! BE CAREFUL BEFORE YOU ORDER ANYTHING G ,how many people have been left empty handed? LES COLBORN. ENGLAND still waiting for item,AUGUST 21st, 6 Months.”

Helpful Report

Posted 4 years ago

“8 out of 10 times the item you purchase is not what you expected. It's usually very cheap material in comparison to how the photo looks. And you think that because it's discount prices you get what you pay for, however after shipping it's not all that discounted.”

Helpful Report

Posted 4 years ago

“I have had 25 orders still haven’t shown up since I ordered them in May and June Worst customer service in the world. I’m taking a huge loss here and they really don’t give a damn.”

Helpful Report

Posted 4 years ago

“very unreliable with delivery's very hard to get refunds so i wont buy from again”

Helpful Report

Posted 4 years ago

“Ordered wrist supports in June and delivery keeps getting extended and now again till mid October....but they took my money pretty fast”

Helpful Report

Posted 4 years ago

“Keep moving the delivery date on items I ordered in May! Won't let me request a refund and no way to contact a human! Using the excuse of covid 19 which is a lie, I order stuff from China daily through aliexpress and never had a problem despite the pandemic, awful awful scam of a company, feel absolutely robbed!”

Helpful Report

Posted 4 years ago

“I ordered several items but received none. It’s about three months I haven’t received anything. They charged me on my credit card.”

Helpful Report

Posted 4 years ago

“I’ve been waiting for 4 months for an order, haven’t received it yet. I will never order from Wish again.”

Helpful Report

Posted 4 years ago

“The dress I ordered is like a rag nothing like the picture so disappointing I brought it for my daughter for a present not sur even the charity shop would want it”

Helpful Report

Posted 4 years ago

“My order stated I’d receive a quantity of 1. The picture showed a box of 100 rubber gloves. Imagine my surprise when 4 MONTHS later I received 1 PAIR OF GLOVES. The site showed it took 3 months to get out of China. The customer service consists of wait for it, keep waiting and WAIT. Never again. I’m deleting the app.”

Helpful Report

Posted 4 years ago

“Order received was not what I ordered. Have been in touch several times for them to send the correct item and keep getting fobbed off every time. They take your money send you the wrong item which you have to wait so long for....I had to wait 2 months which I wouldn’t have been too bothered about had the item been correct. Very frustrating and very upsetting how customers are treated. Please take my advice....DO NOT purchase ANYTHING from Wish.”

Helpful Report

Posted 4 years ago

“I bought a pair of bedroom curtains and I received a shower curtain. I also ordered 4 wifi cctv cameras that revolve round and I received 4 ordinary cameras that don't move and needs an expensive hard drive their customer service didn't get back to me ,I have only used wish a few times but will NEVER use again stay clear from it”

Helpful Report

Posted 4 years ago

“Ordered June 7th didn't get it until August 18th. This was supposed to be a dress. It was barely a shirt. It was such thin material you could see through it. Totally a piece of trash. I will never order from this company again. If I had known it came from China I wouldn't have ordered in the first place. I tried to cancel when I realized where it was coming from and of course they said it had already processed. Lies! Typical China. But American.”

Helpful Report

Posted 4 years ago

“I ordered a series of Items from . I only got one and one that was not my order I never got any of my items got only partial refunds and they have a way to block you so then you fall out the refund window to get anything. Their tracking system is a lie, these goods come from china we never get them in Hawaii even 5 6 months later This is a chinese scam”

Helpful Report

Posted 4 years ago

“Well I'm not bothered about how long the things I ordered take to get here .. as one person has already pointed out to the rest of us presumed idiots, there is indeed a pandemic on, as if we need to be reminded. Of the 7 items I ordered 5 have arrived and to be honest, I really wish they hadn't, it would have saved me the job of binning them. All clothes ..all in the same material but with a different print. All look like cheap versions of the items on their site. I'm beginning to think China only has one type of material ..either that or it's the same seller using different names. My advice ..don't order clothes off this site .. in fact don't order anything they seem like scammers. My feedback to them wasn't printed ..yet a I see lots of good reviews. They must be made up because the items really are styleless rags. I wish I could post a photo of the dress, it says here I can but there's no link ..it's so different from the picture, almost like a child has had a go at making it, it's comical.”

Helpful Report

Posted 4 years ago

“Ordered two pairs of shoes 4 months ago. Received one pair of cheap plastic shoes three sizes to small. The other pair still hasn’t arrived. I feel an absolute fool for not reading reviews first. A total rip off. NEVER again!!!!!”

Helpful Report

Posted 4 years ago

“They're a front for bogus chinese suppliers If you need to return something or it doesn't arrive forget it They won't refund you They are thieves”

Helpful Report

Posted 4 years ago

“Product nicely displayed. Came 2months late, not as advertised,very cheap and useless. Did not even work!”

Helpful Report

Posted 4 years ago

Wish is rated 1.2 based on 3,682 reviews