Woolworths SA Reviews

Name: Woolworths SA
Rating: 1.51

1.5 Rating 585 Reviews

11 %

of reviewers recommend Woolworths SA

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Metrics

1.5

Based on 585 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Woolworths SA 1 star review on 12th December 2024

Anonymous

Woolworths SA 1 star review on 29th September 2024

Anonymous

Woolworths SA 1 star review on 14th September 2024

Dikeledi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After having shopped at three stores at La Lucia Mall on 21/6/2023, myhusband and I went to the Woolworths restaurant for lunch before purchasing groceries from the Woolworths Food section. As usual we had to leave our trolley outside the restaurant. To our horror we found our trolley had been taken by the time we had finished lunch. Very upset, I enquired from the person in charge of the trolleys who very kindly and politely told us to inform the manager as the shop has cameras, which we did. Mr Nathi (surname unknown), took my details and as soon as we arrived back home, I was informed that the trolley and its goods had been recovered in the grocery section. Someone had taken it to do their shopping and had left our items in the trolley. Thank you Nathi for your promptness and thank you to the gentleman at the trolley section for your concern. What lovely service you gave us!”

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Posted 1 year ago

“Always get Great service. Delivery guys are always friendly... Even at 7am”

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Posted 1 year ago

“I bought fresh prawns from Parkview store. It was not labelled as cleaned or deveined, but when I opened the pack, to my pleasant surprise, I realized they had already been cleaned. Thank you Woollies!”

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Posted 2 years ago

“Happy with Tshegogatso's customer service @greenstone mall”

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Posted 2 years ago

“Fast, efficient service always!”

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Posted 2 years ago

“A Special thank you goes out to Jesse' Murugan from the Pietermaritzburg Atlone Branch who goes beyond the call of duty.He places the customer 1st with such care and is so helpful. Wishing you a Life time of complete success and Prosperity in all your endeavours.”

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Posted 2 years ago

“To start with Woolworths is a retail shop that is strict on quality,customer service with the friendliness to serve all south africans with the intention to satisfy each and every single customer so they can go home knowing they go home with quality food items that will last long and packed with freshness and good nutrition.Also the fact that they also sell decent clothes and other essentials(worth the money).”

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Posted 2 years ago

“Great services from Maando at the Woolworths Eastgate fragrance counter... Thank you and keep it up”

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Posted 2 years ago

“Ordered a dress online and it was delivered quickly and I'm happy with everything”

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Posted 2 years ago

“I would like to congratulate the company on getting a 48 % on the Fashion Revelation Index as it had managed to get this grade passing a few major brands who scored a zero . I am happy to say that the brand is on the right path . There is still for improvement here and there. The brand should include more of its production areas.”

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Posted 2 years ago

“Hi my name is Petunia Eastgate customer service the best customer service I had today 19 July 2022 with Mpho Woolworths eastgate customer service Excellent customer service Mpho thank you ⭐️⭐️⭐️⭐️⭐️ Thank you”

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Posted 2 years ago

“Great service from Paris.... Woolworths Fourways Mall. Outsourced a product that was not available in store and called me the next day to collect.”

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Posted 2 years ago

“My family and I love Woolies desserts, especially on Sundays. We also love trying their new products. We recently bought the peppermint caramel filled Danish pastries... We have never ever tasted something so horrible! I don't see how Woolworths can even put that on their shelves. The flavors just do not go together! The pastry on its own would have been better! The peppermint is so overwhelming that it leaves a tast of kids panado syrup in your mouth. The caramel is tasteless due to the overwhelming peppermint... It's everything but a Woolies dessert!”

Woolworths SA 5 star review on 23rd May 2022

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Posted 2 years ago

“Just made the best experience with Woolies - I wasn't able to use my MySchool card anymore because the magnetic strip was detached. At the till I asked for a new card and I received one. At home I tried to link the card to my account - because this was not possible to link online I sent an email to Woolies explaining the fact. They came back per email to me and only asked for the new card No. which I sent them back. After 30 Minutes my new card was issued ! What a great experience. Thank you !!!”

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Posted 2 years ago

“Thank you to Nivashni & team at Sunningdale Shopping Centre for arranging my order of orchids for my dads memorial. They went above & beyond to ensure I could collect at their store. Thank you for the assistance & making my day easier. I really appreciated the effort you made.”

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Posted 3 years ago

“Received these roses on the 3rd July. Today is the 26th. Thank you for making my present last so long. A wonderful tribute to WW quality”

Woolworths SA 5 star review on 26th July 2021

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Posted 3 years ago

“Great value for excellent quality”

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Posted 6 years ago

“amazing pick and mix”

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Posted 7 years ago

“Always closed”

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Posted 7 years ago

“They had a sale and had to keep shopping till I dropped”

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Posted 7 years ago

Woolworths SA is rated 1.5 based on 585 reviews