Woolworths SA Reviews

“ I was given a reference number after a follow up on the 25/02 and couple of days later I received a written response from a lady by the name of Samantha who promised to sms me a refund voucher in 2 days time yo the value of the product purchased. ”

“ My money still hasn't been refunded to me and customer service says it takes 7 to 14 days, with other banks taking 21 to 30 days. ”

“ Really bad experience each time! Driver turned back with the order despite being at the gate? Couldn't ask security to let him in?? Now 3 to 5 days for me to get a refund for a delivery containing our food for that day. Checkers does this better im afraid. ”

“ Really disappointed with woolworths DASH.The goods that are sold out must be removed from cart prior payment .I will never ever use it again.The refund system is ineffective you have to go via your bank for funds to be credited back to your account.Too much admin😢 ”

“ I am extremely disappointed . I purchased fresh produce online in 5th January, delivery 6th. The incorrect items were delivered. The driver took them back . Since then I have been experiencing difficulty in receiving my refund. I was told 3-5 working days . My last interaction (per email) I was told that the incorrect amount was “plotted” and has to be rectified??? ”

“ I have asked for a refund as I was given no alternative to correct their actions. ”

“ I have sent numerous emails to The Dash call centre and even copied in the CEO but I have still not received my refund which was promised to me over the weekend. ”

“ BEEN WAITING A MONTH FOR MY REFUND, will never make use of the Woolies dash app again or it’s pathetic customer service. ”

“ Im very disappointed in woolies dash, sec time i place an order and was told my order was delayed & will be delivered tomorrow. Very unacceptable because i needed the cake for a birthday today. Bloody incompetent & poor service. Cancel the damn order & refund my money urgently!!!! Bloody useless company!!! I want my money ”

“ Woolies dash is very terrible when it comes to refunds. I canceled an order a few days ago and promised that i would get my refund. No action has been taken yet so i decided to call and enquire, only to be told that since you are using an international card, you will only get your money in 7 days time or a week. You guys are thieves, is it that hard to refund somebody's money? ”