WorldSim Reviews

Name: WorldSim
Rating: 4.69

4.7 Rating 368 Reviews

96 %

of reviewers recommend WorldSim

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4.7

Based on 368 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

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Email:

Haris@worldsim.com

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Anonymous

Anonymous // 01/01/2019

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“So bad customer service after 2 months they did not send any things to me.”

Helpful Report

Posted 2 years ago

“Worldsim is an intelligent scam Worldsim is an intelligent scam! Pls do not put yourself into their trap! I paid 108$ and after 37 Min talk, almost all gone! It is about 20 days that I suffer from them and i am chatting and emailing them by the ticket CAS-231614-L1H6W5 ! The online scammer always say we put a note! The rate of the website is a big scam. I am sorry for myslef !”

Helpful Report

Posted 3 years ago

“I used this card as my business number for years. In july they forced me to buy a new card with new number. I did buy the card but requeated to keep the same number as all my contacts have it and it is printed on cards brochures etc. They left me my number for a couple of monrhs and then suspended my connectikn without any notification at all. I have explained them the situation and requested that they give me my old number but received nothing but stupid , non sense replies. Too bad I got their services as it ended to new expenses and financial losses for my businesses. I cant believe there is nobody in uk to protect the international members from their irresponsibility.”

Helpful Report

Posted 3 years ago

“This company is smoke and mirrors. Deplorable "service", fake reviews in TrustPilot, the Facebook Page is a joke, and they take users for fools. That "taking" includes inexplicable charges, eroding of credits, that can be interpreted as silent theft. Mysterious terms of service and constantly changing fees, that make tropical weather patterns, seem stable. With over 40+ years in technology, and 6 of those being exposed to the "services" of WorldSIM, I cannot cut up my SIM card, into small enough pieces. This "company" is the epitome of being conned into parting with good money, to receive bad "service" in return. WorldSIM is to be given a VERY wide berth. Run, don't walk.”

Helpful Report

Posted 3 years ago

“Bought 2 Sim cards and just couldn't get them to work. Tried to get help and I've used other cards in other country's with no problem. When I tried to get a refund they put me off and I really don't think I'll get it. They didn't seem interested in customer service but were sort of polite in basically saying they weren't going to give me a refund. I tried Phoning, Emailing and Live chat but I was always chasing them and I think my biggest regret was being taken in by these scam artists.”

Helpful Report

Posted 5 years ago

“I purchased 5 SIM cards to be used for a trip to Europe for $120. They arrived on 6/20. None of them worked; when i put them into my phones, they all caused the phones to say No SIM card installed. It took several days to hear back from tech support and they could not resolve the problem. Since I was leaving on my trip a few days later, I did not have the time to try and get them to work and/or get replacements from them given their lack of responsiveness. I also did not trust the company or the cards assuming they did end up working, so I asked for a refund. I have been trying ever since to get a refund. The company WILL NOT HONOR THEIR WARRANTY. They are refusing to give me a refund, even though it was requested within their stated 14 day window. Their warranty also is for 6 months against defective product, and they refuse to refund me based on that either. They keep telling me it is unlikely that none of the cards work, even though I tried troubleshooting them with their tech support before I went on my trip. The form to submit a refund request on their website does not work - it tells me that the case number is invalid, even though it is the same one they are using in their email correspondence. They tell me I should use their live chat so they can troubleshoot, but there is no way to access the live chat on their website, and they won't tell me how to access it. This is a HORRIBLE COMPANY that thinks very little of their customers. They do not honor their warranty and do not stand behind their product. I am now out $120 thanks to them. I ended up purchasing my sim cards from OneSIM and they worked fine (with excellent customer service). If I could leave 0 stars I would.”

Helpful Report

Posted 5 years ago

“How do I even begin to describe what terrible service this company provides. I bought a defective sim card on a flight to a foregin country. I travel a lot and the amount I spend on SIM cards is adding up. I need a decent international sim but the one i bought never did work. I wrote and emailed and was promised a replacement and 2 months on, there has not been a replacement and now, they are not even responding to my messages online. A terrible terrible service even before getting the sim card...how bad must the rest of their service be?”

Helpful Report

Posted 6 years ago

“Terrible customer service - so bad they should not be trusted to provide a service at all. I bought a SIM card of theirs on a flight to another country, got there and was left with no ways of communicating since some countries you can buy a SIM if you are a visitor. I contacted them and i was assured they would send me a replacement...this was 2 months ago. I called, wrote, begged...nothing worked. VERY BAD SERVICE...and that is even before getting a functional sim card...”

Helpful Report

Posted 6 years ago

WorldSim is rated 4.7 based on 368 reviews