XLN Reviews

Name: XLN
Rating: 2.17

2.2 Rating 397 Reviews

29 %

of reviewers recommend XLN

Company Reviews

Questions

Metrics

2.2

Based on 397 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“David was very helpful going through all the possibilities of why we had no internet access”

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Posted 7 years ago

“Answered my query clearly and very helpful”

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Posted 7 years ago

“Great and very quick service. David (call handler) was very helpful ***************** much-much better than any other company I've ever used before. 10 out of 10”

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Posted 7 years ago

“they solved the problem of the slow internet”

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Posted 7 years ago

“Spoke to David Gudgin, Easy to get on with......Tried hard to rectify problem. Bacon buttie sounded good. Most impressed, shame other companies not as easy going and professional”

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Posted 7 years ago

“I spoke with an operative called David Gudgin. He was polite, helpful and most importantly patient. He called me back on a number of occasions when I got cut off, which in my opinion shows excellent customer service.”

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Posted 7 years ago

“My problem was fixed quickly and without any fuss and the problem explained to me clearly”

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Posted 7 years ago

“He addressed all my concerns and resolved the problem in a timely and very friendly way.”

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Posted 7 years ago

“jay, excellent support”

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Posted 7 years ago

“Very good customer service And help Spoke to broadband team”

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Posted 7 years ago

“Resolved a problem with emails very polite and professional”

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Posted 7 years ago

“Jay was extremely professional - thanks for the help”

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Posted 7 years ago

“Excellent service extremely happy with jay from broadband department so very happy amazing customer service from Jay. Thanks 😀”

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Posted 7 years ago

“Very helpful person”

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Posted 7 years ago

“Wot a lovley person and very helpful”

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Posted 7 years ago

“BROADBAND TEAM”

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Posted 7 years ago

“BROADBAND WAS VERY SLOW BUT AFTER CONSULT TO MR JAY AND BROADBAND TEAM ITS WORKING FINE THANKS FOR YOUR SUPPORT”

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Posted 7 years ago

“Broadband technical dept. I had excellent support and advice, very grateful”

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Posted 7 years ago

“Intermittant fault on 2 lines and Jay sorted for me.”

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Posted 7 years ago

“Excellent communication and a warm friendly service . Thank you Jay”

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Posted 7 years ago

XLN is rated 2.2 based on 397 reviews