Yours Clothing Reviews

Name: Yours Clothing
Rating: 2.30

2.3 Rating 241 Reviews

31 %

of reviewers recommend Yours Clothing

Company Reviews

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Metrics

2.3

Based on 241 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Yours Clothing 1 star review on 4th September 2024

Melissa

Yours Clothing 2 star review on 26th February 2022

Anonymous

Yours Clothing 1 star review on 6th December 2021

JULIE HODGES

Yours Clothing 1 star review on 25th October 2021

Deborah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Here we go again. So much trouble and run around when I return an item to this company. Last time they said they didn't get it, wrote a review on here and they suddenly found it the next day. I didn't use them for ages but my daughter saw a dress and shoes on here for her formal so I grudgingly agreed to try them again. However, it didn't fit right. To avoid all the crap about returns I went through last time, I personally took the items to their Melbourne returns address in Keysborough ( address for Australian returns). I thought this time I won't get the run around about not receiving the item. What a shock, it was a pokey dirty little office in a factory industrial estate with a guy in it who uses the address o collect returns for his girlfriend who works at home. He takes them home other and she processes them. He took it and put it in his car which had other returns in it in yours clothing bags. Well what do you know? They said they ever received it Lmao and they keep sending me prewritten messages asking for the tracks Ng number, knowing I didn't post it but hand delivered it. They also keep asking for item details. Not one actual personal email, just form letters. So now after several emails, I'm coming back on here to see if I can get a real response and my money back. That's it yours clothing. I don't care if you are the last clothing store in the world. I will NEVER EVER EVER use you again. Anne”

Helpful Report

Posted 7 years ago

“i love shopping at yours brilliant variety of clothes and colours and love the value, i will continue to shop at yours either on line or in store when i am on holiday”

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Posted 7 years ago

“Great website - Easy ordering - Quick delivery - Simple returns.”

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Posted 7 years ago

“They have loads on line and great choice ordering has always been easy great prices get it delivered to the store and I pick it up so easy and the correspondence is great”

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Posted 7 years ago

“Fantastic as always cater for the plus size .. great clothing and comfortable Plus prices are great ..”

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Posted 7 years ago

“Yours is a wonderful plus size ladies clothes shop.. I have purchased from them a few times now and I have never been disappointed!! I love the styles and the fit is amazing!”

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Posted 7 years ago

“Fast service and decent quality products.”

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Posted 7 years ago

“They were very polite an helpful an I got what I wanted was very good material, nothing was too much trouble for them. Ms E JOHNSTON.”

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Posted 7 years ago

“Great shop for plus size women and friendly staff who give brilliant fashion advice.”

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Posted 7 years ago

“The range of clothes they stock in plus sizes is very good. I like looking through their online shop for ideas. I have been pleased with the speed of delivery when I have ordered. The fabrics wash and wear well and the sizing is accurate. If you want to return anything the process is easy.”

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Posted 7 years ago

“very cheer full sales staff, always happy to help and give advice. On my last visit to their shop in Biggleswade I became unwell due to the heat the staff showed concerned for me they got me a chair to sit on and some water, once I had recovered I was able to continue with my purchase and continue with my day.”

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Posted 7 years ago

“Great customer service at the Basingstoke branch. Often pop in with my daughter and, (with exception of some leggings I purchased to exercise in), the quality of the clothing is fantastic. Would definitely recommend.”

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Posted 7 years ago

“Good quality. Quick delivery. True sizes.”

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Posted 7 years ago

“They are easy to order from and are one of the few stores that are true to size.”

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Posted 7 years ago

“Great products, quick delivery, easy returns. Always sales items to view. Easy website.”

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Posted 7 years ago

“they had everything i was after, in my size, the staff were very helpful and couldn't do enough for me. the clothes are up to date and fit very well.”

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Posted 7 years ago

“I love their clothes never fail to satisfy me will always buy from then again great value and quality!! Would deffo reccend”

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Posted 7 years ago

“Brought 3 outfits for a very reasonable cost. Unfortunately one of the items were defective, so have had to return it, but it is free and easy to do and refund will be in my bank in a couple of days! Highly recommend!”

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Posted 7 years ago

“Really excellent cook plus size clothes great communication quick delivery”

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Posted 7 years ago

“Excellent choice and value for money.”

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Posted 7 years ago

Yours Clothing is rated 2.3 based on 241 reviews