Yours Clothing Reviews

Name: Yours Clothing
Rating: 2.30

2.3 Rating 239 Reviews

31 %

of reviewers recommend Yours Clothing

Company Reviews

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Metrics

2.3

Based on 239 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Yours Clothing 1 star review on 4th September 2024

Melissa

Yours Clothing 2 star review on 26th February 2022

Anonymous

Yours Clothing 1 star review on 6th December 2021

JULIE HODGES

Yours Clothing 1 star review on 25th October 2021

Deborah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a larger lady I really appreciate the styles and designs of the Yours brand. The store staff are helpful as well, which makes the in-store shopping experience very pleasant. I look forward to going back to my local branch.”

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Posted 7 years ago

“I got what I asked for, & I'll be back...”

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Posted 7 years ago

“The staff were very friendly and helpful made my experience very pleasant”

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Posted 7 years ago

“I needed a new wardrobe as all my clothes were too big for me and Yours have had lovely garments that fit me well and make me feel confident when wearing them. Things I ordered online arrived quickly and the returns service was well explained. I love the new clothing I have purchased from Yours......well worth a visit and I highly recommend them to anyone wanted good quality clothing.”

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Posted 7 years ago

“They have great customer service and sort any problems out speedily. All errors are at their expense and not the customers”

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Posted 7 years ago

“Good customer service when returning items”

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Posted 7 years ago

“Lovely well fitting clothes speedy delivery friendly staff both on the phone and in store”

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Posted 7 years ago

“I bought quite a few in fashion tunic tops from Yours in their sale , they were fantastic and were delivered so quickly, I will definitely be returning to that site”

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Posted 7 years ago

“This company has good prices fast delivery and good comunication with customers.”

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Posted 7 years ago

“Appalling! I was grabbed by the style and low prices, and the fact that they have a good variety of clothes for plus sizes. However, the sandals I bought last only a week, with one of the soles coming off halfway as i was walking, so I had to go to a shop to get new shoes or walk home barefoot. The bra came off at the seems after 3 days of wearing, and went straight to the bin. Like they say: buy cheap, buy twice! I contacted customer services and was denied a refund. It is such a shame that the company doesn't care about its customers at all. If they had attempted to rectify the situation, maybe I would try them again. It is shocking that nowadays there are still companies that can get away with providing such a terrible quality and service!”

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Posted 7 years ago

“Your Clothing is really good quality and it always fits well. No scrimping on material like other companies. It is my go to site if I need to replenish my wardrobe.”

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Posted 7 years ago

“Your Clothing is really good quality and it always fits well. No scrimping on material like other companies. It is my go to site if I need to replenish my wardrobe.”

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Posted 7 years ago

“Yours Clothing caters for the lady with the fuller figure at very reasonable prices and up to date fashion an colours”

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Posted 7 years ago

“Yours Clothing caters for the lady with the fuller figure at very reasonable prices and up to date fashion an colours”

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Posted 7 years ago

“Great service clothes exactly as described great fit. A pleasure to shop with.”

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Posted 7 years ago

“Friendly fast service always helpful”

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Posted 7 years ago

“As a disabled customer, I find it hard to shop for clothing. The assistant in this store was very patient with me, helped me choose what we thought was best for me and assisted me to buy the right things. I was very happy with my decision and would recommend this store”

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Posted 7 years ago

“A quick and efficient service and the clothes are good value for money. Pre-paid return labels are appreciated.”

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Posted 7 years ago

“Fast delivery... excellent sizes and styles”

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Posted 7 years ago

“Here we go again. So much trouble and run around when I return an item to this company. Last time they said they didn't get it, wrote a review on here and they suddenly found it the next day. I didn't use them for ages but my daughter saw a dress and shoes on here for her formal so I grudgingly agreed to try them again. However, it didn't fit right. To avoid all the crap about returns I went through last time, I personally took the items to their Melbourne returns address in Keysborough ( address for Australian returns). I thought this time I won't get the run around about not receiving the item. What a shock, it was a pokey dirty little office in a factory industrial estate with a guy in it who uses the address o collect returns for his girlfriend who works at home. He takes them home other and she processes them. He took it and put it in his car which had other returns in it in yours clothing bags. Well what do you know? They said they ever received it Lmao and they keep sending me prewritten messages asking for the tracks Ng number, knowing I didn't post it but hand delivered it. They also keep asking for item details. Not one actual personal email, just form letters. So now after several emails, I'm coming back on here to see if I can get a real response and my money back. That's it yours clothing. I don't care if you are the last clothing store in the world. I will NEVER EVER EVER use you again. Anne”

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Posted 7 years ago

Yours Clothing is rated 2.3 based on 239 reviews