Yours Clothing Reviews

“ Missing item, no refund! Solved in 5min After spending £84 on 4 items from this company, I promptly received my delivery 2 days later. ”

“ I've just seen the refund and it says it takes £1. ”

“ They charge postage on the original order and then deduct it from the refund and as you have to pay the return you are effectively being charged 3 times; then to add insult to injury they did not refund the full price of the jumper even though it is was still advertised at full price. ”

“ 99, from my refund. ”

“ I did so and followed the instructions given to me by their customer service team and despite having corresponded with them specifically before returning the item to ensure I would receive an exchange, they once again failed me and sent me a refund rather than an exchange, which they did not communicate and I had to chase up myself! When I raised this as a complaint, I was met with cold and uncaring responses saying there was nothing they could do. ”

“ They took the money out of my account 6 times, still can't get through to them to get a refund on what they owe me ”

“ £260 paid £192 refund, the actual goods retained (rubbish) £38! Do the maths. ”

“ Based on this, I should have received a refund of €159,30 but instead I only received €129,60. ”

“ I returned some items and I had to pay a ridiculous refund fee of around £14! I queried this to be told very rudely this is the new policy since 31st March. ”

“ I ordered gladiator sandals . When I received them they were 2 different sizes !! When I asked for another pair to be sent , I was told that my refund would take 5 days , so I would have to order again & pay again !! Why should I when a basic check that both were same size before sending out , it’s not rocket science ”