Zazzle Reviews

Name: Zazzle
Rating: 4.54

4.5 Rating 6,723 Reviews

89 %

of reviewers recommend Zazzle

Company Reviews

Questions

Metrics

4.5

Based on 6,723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

888-892-9953

Write Your review

Tell us how Zazzle made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Zazzle 5 star review on 1st February 2025

239

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Original unique beautiful product”

Helpful Report

Posted 2 years ago

“Best feature is that product can be customized with your own message.”

Helpful Report

Posted 2 years ago

“Definitely bought what was advertised. Killer custom great gift. Arrived super quick. 👌”

Helpful Report

Posted 2 years ago

“Excellent job, very very pleased. Got it shipped to me much faster than anticipated. Shipping time was fast fast fast.”

Helpful Report

Posted 2 years ago

“Good product. Customizable. On time delivery.”

Helpful Report

Posted 2 years ago

“Nice quality cards and good value.”

Helpful Report

Posted 2 years ago

“Just what I wanted thank you”

Helpful Report

Posted 2 years ago

“Prompt response and delivery.”

Helpful Report

Posted 2 years ago

“Ordered products 2 weeks before Christmas and had to pay shipping on each product individually. Then, they cancelled one of my orders and never notified me. I noticed with less than a week before Christmas and had to reorder now spending more in shipping than on the actual product. I was very disappointed with this experience and won't be using them again.”

Helpful Report

Posted 2 years ago

“Zazzle ruined Christmas. I ordered printed pillows a month in advanced. Received a delivery date. Product never came. Customer service put me on hold only to hang up. Promised calls were never returned. Had to scramble for other gifts. Amazon safed the day. I will never use or recommend Zazzle again.”

Helpful Report

Posted 2 years ago

“Everything accurate, good quality, delivered on time, good updates on status. great customer service.”

Helpful Report

Posted 2 years ago

“The address to the event was incorrect. It looked very nice.”

Helpful Report

Posted 2 years ago

“Great website for creative gift ideas”

Helpful Report

Posted 2 years ago

“Everyone planning my daughter’s bridal shower loved the invitation. Nice quality stock, easy to edit, multiple choices. Will definitely order as needed in the future.”

Helpful Report

Posted 2 years ago

“Perfect! The order arrived on time and quality was good. My only recommendation is better tools to resize photos.”

Helpful Report

Posted 2 years ago

“Terrible communication and decietful”

Helpful Report

Posted 2 years ago

“Good quality. Fast delivery!”

Helpful Report

Posted 2 years ago

“100% love it. 5 stars”

Helpful Report

Posted 2 years ago

“Disappointing experience with Zazzle and their source supplier sadly. Ordered some Christmas cards in November so that I could get them sent off well in advance of any Royal Mail industrial action. The cards were delivered but without envelopes despite the description stating that envelopes were included. The contact in Zazzle Customer Service seemed mystified as to why envelopes would be required but promised to get them sent on. The next delivery was a duplicate of the cards but again with no envelopes. Contacted Zazzle who again promised to send the envelopes. As of now almost a month after the original order I have no envelopes and cannot find an alternative on the high street that matches the size of the cards. As the Royal Mail posting deadline is upon me the cards are now useless. Shambolic really and I shall not be using Zazzle again.”