Zazzle Reviews

Name: Zazzle
Rating: 4.54

4.5 Rating 6,723 Reviews

89 %

of reviewers recommend Zazzle

Company Reviews

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Metrics

4.5

Based on 6,723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Zazzle 5 star review on 1st February 2025

239

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second set of invitations I ordered from Zazzle. Website so easy to use. Orders are filled quickly.”

Helpful Report

Posted 2 years ago

“Invitations turned out great and arrived in a timely fashion. Very happy with Zazzle.”

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Posted 2 years ago

“I have absolutely LOVED using Zazzle for my wedding! Their products are of great quality (even when you don't purchase the highest tier possible), great selections, and easy to search and coordinate! The best part though is the customer service... a few items got lost in the mail around the holidays and they got back to me in about 24 hours and everything that was missing arrived in about 3 or 4 days. Then I had to cancel an order last minute and again they got back to me immediately (about 12 hours) and made sure I wasn't charged. Cannot say enough wonderful things about them! I'd recommend them to anyone for any of their products or any occasion!”

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Posted 2 years ago

“Zazzle includes auto-renewal as a part of their memberships. I did not intend to renew, but didn't catch this when I signed up. I hadn't interacted with them for the year after I signed up and used the membership, till I saw the charge for the auto-renewal on my credit card. This is not an honest way to do business. Stay away from these guys.”

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Posted 2 years ago

“It was so easy to design the invitations to the baby shower for our coming grandchild! The winter discount was very nice, too, especially with us on a pretty tight budget for this event. And the best part...our product was delivered a week ahead of the projected delivery date! Thank you, Zazzle!”

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Posted 2 years ago

“Beware!!! I was automatically signed up and just had a $20 auto charge to my credit card by Zazzle. When I contacted them, Dee would not be removed. Dirty company!!! Ornament I bought over a year ago was so so. Not worth this auto charge!!!!!”

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Posted 2 years ago

“I've ordered twice from Zazzle and I've received my order quickly. The invitations are remarkable”

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Posted 2 years ago

“Invites great quality”

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Posted 2 years ago

“WOW! I Absolutely LOVE how my Baby Shower invitations worked out. Great quality, nice size and executed perfectly. Thank you SO much!”

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Posted 2 years ago

“Quality invitations”

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Posted 2 years ago

“Good product....Arrived as indicated when order was placed...”

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Posted 2 years ago

“As described, fast shipping”

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Posted 2 years ago

“My experience with zazzle had been terrible. I placed an order 2 months ago, I paid shipping for each item to zazzle when made the purchase. Until now I’m still receiving the order in bits and pieces and every time I have to pay additional shipping for each delivery. That’s not it!!! Some of the items and rubbish. I ordered maybe 20 tshirts in small size, they came in cc’d very tight, quality of fabrics is very cheap. Printing of my coffee mug cake green instead of black, stickers canes blurry, hoodie faded after washing. All the branding on stationary is blurry and the not the same colors as the logo. Terrible experience and waste of more than 1000$”

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Posted 2 years ago

“Quick shipping, items look great!”

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Posted 2 years ago

“The magnets are beautiful and sturdy!”

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Posted 2 years ago

“Great quality!”

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Posted 2 years ago

“I ordered my wedding invitations they were received fast! The picture was just really dark and you can't really see us but they still look beautiful!”

Zazzle 4 star review on 5th January 2023

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Posted 2 years ago

“Arrived on time. Beautiful job done! I love it”

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Posted 2 years ago

“Quick delivery. Perfect design!”

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Posted 2 years ago

“Ordered on 11/16 and not received the entire order in the time promised. Reordered and received the part I had already received and the rest did not arrive until very late. And now I just got another duplicate shipment. The prototype looked much better than the actual product. I will not be using them again.”

Helpful Report

Posted 2 years ago

Zazzle is rated 4.5 based on 6,723 reviews