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Zazzle Reviews

4.6 Rating 6,986 Reviews
E
Happiness Grade
E

Refund - Difficult

44.44%
Industry Average
Product was horrible - sub standard quality garment, badly sewn and printing was on crooked and misshapen. The best part, and I give Zazzle credit for this, is that they immediately issued a full refund when I expressed my dissatisfaction, and waived the return clause since I live in Australia.
posted 4 years ago - gypsyp
Product never arrived, I got excuses after a month until I finally got a refund
posted 4 years ago - Anonymous
I want to cancel the renewal of my black membership and would like a refund.
posted 4 years ago - Laura E Hayes
Fake products and terrible quality. Their template mock-up generator is completely false and looks a lot like false advertising. Luckily PayPal aggreged with me and forced them to refund my order in it's full amount.
posted 4 years ago - Anonymous
First shipment lost in shipping. Still has not arrived almost a month later. Replacement finally came and labels were so off center they were a disgrace. I would fire any employee who did not have more pride in his work. It took 3 attempts to get a refund. They kept sending me requests to let them resend the order a 3rd time. My patience had run out. Save yourself frustration. Order someplace else.
posted 4 years ago - GroundedSir
Ordered Birthday invitations. Package arrived day before party. Only the envelopes were posted and no invitations!! They forgot the invitations!!! 😢 Paid extra for postage. Will seek Refund!
posted 4 years ago - Anonymous
I was told to throw it away and I was GUARANTEED a full refund but got a credit and was told that they "cannot" give me a refund.
posted 4 years ago - Krista
Requested a refund, which they claim was sent over 2 weeks ago.
posted 4 years ago - Anonymous
Ordered and charged for four puzzles. Received four notifications that said unable to deliver. Offered refund which I requested. No refund received despite multiple email requests. Also, tried to cancel 30 day free no shipping offer but never acknowledged or received. No way I can recommend.
posted 4 years ago - Anonymous
Says that he'll refund me.
posted 4 years ago - Anonymous