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Zazzle Reviews

4.5 Rating 6,593 Reviews

89 %

of reviewers recommend Zazzle

Company Reviews

4.5

Based on 6,593 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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I ordered business cards and spent $ 33 to receive in 2 days. They arrived 5 days later. I would like the $ 33 refunded back to me, as I needed these for an event on Saturday and was extremely disappointed that after paying the freight the cards did not arrive in time at all!

Asked by Angela Watt (6 days ago)

Are the 11oz coffee mugs dishwasher and microwave safe?

Asked by D Hall (11 months ago)

I thought it came with an ink pad? Mine did not..

Asked by Christine Malinauskas (1 year ago)

The shipping envelope from USPS had 2 terrible rips in it. I waited to open when I was able to take some photos before I opened it - since I could see the custom pillow in those rips - and it had no other protective shipping packaging. I just opened it this morning and took photos of those 2 rips - one in center front over shipping label and one along the top where your return label was on package. Just let me know if you want me to send you photos - and I saved shipping envelope and thankfully my custom pillow was not damaged that I can tell at this time. I hope this question go to Zazzle customer service and not 'customers of Zazzle'. Thank you.

Asked by Erna Thigpin (1 year ago)

Hello Erna, We are so sorry to hear that your order arrived damaged. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Katie Ann

Answered by Katie Ann (1 year ago)

Great service

Answered by Andy Mcy (1 year ago)

I ordered two sets of 10 invitations and envelopes and only received 16 invitations. Is ther anyway I could receive the remaining four invitations? Thank you.

Asked by Ruth R. Staten (1 year ago)

Hello Ruth, We are so sorry to hear that your order arrived missing 4 invitations. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Katie Ann

Answered by Katie Ann (1 year ago)

I ordered two of the same coffee mug. One was perfect and the other had a flaw. can you help me.

Asked by Maureen Lambert (1 year ago)

Hi Maureen, We are so sorry to hear that one of your Mugs had a flaw. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Katie An

Answered by Katie Ann (1 year ago)

These were late & I paid to have them assembled & they were not. Then I wasn’t sent enough glue dots. Will I receive a refund of $9.00 to have them assembled plus a refund to expedite delivery?

Asked by Amy Mosteiro (1 year ago)

How do I get the postcards in an invitation size?

Asked by Tina Viltz-Flucas (1 year ago)

The phone case does not fit on my Iphone 13, though it was specified for that model. How do I get a refund, and do I need to ship it back somewhere?

Asked by Amanda Todd (1 year ago)

My order was short 9 envelopes. What can you do?

Asked by Kim Hankind (2 years ago)

Hello Kim, We are so sorry to hear about your order arriving with the wrong quantity of envelops. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Katie Ann

Answered by Zazzle (2 years ago)

Need to return order very bad quality it’s blurry and off center.

Asked by Annette Weber (2 years ago)

Hello Annette, We are so sorry to hear about your order arrived blurry and off center. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Katie Ann

Answered by Zazzle (2 years ago)

Can I order more invitations? Please let me know

Asked by Dana Mariani Moyer (2 years ago)

Hi Dana, I am happy you are wanting to order more invitations, Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Katie Ann

Answered by Zazzle (2 years ago)

My invitations came with not enough envelopes can you send more?

Asked by Dawn Loucas (2 years ago)

Hello Dawn, We are so sorry to hear that your order did not come with enough envelops. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Katie Ann

Answered by Zazzle (2 years ago)

Can I obtain 10 more cards with a change to the spelling of Birthday?

Asked by Simeon Kopel (2 years ago)

Hello Simeon, I am happy you are wanting to order more cards. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Katie Ann

Answered by Zazzle (2 years ago)

I need to order about 15 more invitations exactly like my original. Is this possible?

Asked by Martha Manz (2 years ago)

Hello Martha, I am happy to hear you are wanting to order more invitations. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Katie Ann

Answered by Zazzle (2 years ago)

I was short 10 envelopes - the good part - the invitations were beautiful.

Asked by Esther Belland (2 years ago)

Hi Esther, We are very sorry to hear you did not receive all of your envelopes! Please reach out to us at social@zazzle.com so that we may provide further assistance! Thank you, Ryan

Answered by Zazzle (2 years ago)

I got magnet buttons but don't have the backs so people can wear them. My event is 6/25

Asked by Leslie Fox (2 years ago)

Hi Leslie, We are very sorry to hear that you are missing the backs of your buttons! Please reach out to us directly at social@zazzle.com so that we can provide further assistance! Thank you, Ryan

Answered by Zazzle (2 years ago)

Hi, some of my invitations were damaged due to the way they were packaged. How can I rectify this? Thanks!

Asked by Shawna Dressler (2 years ago)

Hi Shawna, We are very sorry to hear some of your invitations were damaged! Please reach out to us at social@zazzle.com so that we can assist further! Thank you, Ryan

Answered by Zazzle (2 years ago)

My order was wrong my barcode did not go to my website who do I get in contact with??

Asked by Stefanie Dekle (2 years ago)

Hi Stefanie, We can be reached at social@zazzle.com where we would be more then happy to investigate any issues! Thank you, Ryan

Answered by Zazzle (2 years ago)

My order was wrong, how do I contact you to have ordered corrected. I got a completely different thing than I ordered. Thank you

Asked by Denise Williams (2 years ago)

Hi Denise, We are very sorry to hear that this has happened! We can be reached at social@zazzle.com where we are eager to assist in providing you a resolution! Thank you, Ryan

Answered by Zazzle (2 years ago)

My invitations came with the wrong number in them is there a way to get them resent with 636-485-4936 without paying for a full second order?

Asked by Katie Paul (2 years ago)

Hi Katie, We are very sorry to hear your invitations were submitted with the wrong date! We can be reached at social@zazzle.com where we would be happy to provide a resolution! Thank you, Ryan

Answered by Zazzle (2 years ago)

Are the mugs microwave safe?

Asked by Patty (2 years ago)

Hi Patty, They are indeed! Thank you, Ryan

Answered by Zazzle (2 years ago)