“Varied selection of products with competitive pricing. I also purchased a running cap and am very happy with the quality of it. My package came with a handwritten thank you card and free sample of chewing gum which was a very nice touch.”
“Such a great company! The choice of nutrition is great & very reasonable prices. Delivery Is prompt with a nice personalised message adding a nice touch! Thanks!”
“Aid station is always stocked with a massive range of products and delivery is prompt and spot on. There are great bundles to choose from and the website makes purchasing easy. They promote brands and often will add in a sample so you can try different gels without committing to buying a heap.”
“Products dispatched quickly and excellently packaged with sustainable materials! What more could you ask for?
It's a shame that Australia post can't seem to do their job properly and deliver express postage to an address less than 100 km away from the dispatch centre within the promised time frame.”
“Great range of products and the handwritten thank you notes in the package are a really nice touch! Delivery can take longer than expected so plan in advance.”
Hi Steven, thank you for your review. Our team highly appreciates your feedback and we make every effort to ensure timely delivery. We understand the importance of receiving your goods on time, especially for events or races. However, once the parcel has left our warehouse, we unfortunately cannot control AusPost.
I have checked your order, which was placed on a Monday (after our daily cut-off time for same-day dispatch, which is at 1pm Melbourne time). Your parcel left our warehouse on time the next morning (Tue). Unfortunately, that week, Friday was a public holiday, which may have delayed your parcel's delivery to Monday morning. The AusPost Parcel Post option for interstate delivery can take anywhere between 3-7 business days. We highly recommend that our customers choose the Express Delivery option if the parcel is needed in time for a special event or race. While we do our best to handle our part correctly and on time, we cannot speak on behalf of AusPost.
Thank you for your loyalty Steven; rest assured that here at Aid Station, we always strive to deliver to you on time in the future! :)
“Great multisport marketplace. Plenty of variety of top tier and local products. Deliver was faster than expected, and the shopping experience seamless.”
