Hello Roraine,
We are very sorry to hear that it was not a satisfactory experience.
We regret that you did not contact us by mail so that we could assist you and keep you informed in the meantime.
We see that your order was delivered on 22/12 and that is the most important thing for us, that you enjoy your order.
Once again, please do not hesitate to contact us with any other concerns.
Regards
Aleyolé Team
Hello Katharina,
Thank you for your kind words and for taking the time to share your experience with us.
It is very important for us the opinion of our customers to keep growing.
We hope to see you soon!
Best regards,
Aleyolé Team.
“I really love the pieces I bought, most of which were in the sale but I treated myself to non-sale earrings also. They jewellery is of good quality for the price. My order took 10 days to arrive but I was reassured by the tracking link that it was on its way. I will be using Aleyole for future jewellery purchases and will be recommending them to friends.”
Hello Emily,
Thank you for your kind words and for taking the time to share your experience with us.
It is very important for us the opinion of our customers to keep growing.
Thank you also for your understanding of the delays that can occur at this time of year.
We hope to see you soon!
Best regards
Aleyolé Team
Hello James,
Hello Fernanda,
We are deeply sorry for the delay with your order, it is a very complicated time of the year for shipping and although we do our best to get all orders out quickly, some inconveniences are out of our reach.
We are glad that you are finally able to enjoy our products.
We hope to see you again soon.
Aleyolé Team.
Lisa,
Thank you for your kind words and for taking the time to share your experience with us.
It is very important for us to the opinion of our customers to keep growing.
We also appreciate your understanding of the delivery difficulties during these times.
We hope to see you soon!
Best regards
Aleyolé Team
Hello Adriana,
Thank you for taking the time to share your experience with us.
We are very sorry for the delay you experienced, this time of the year is very complicated for deliveries and although we do our best to get all orders out quickly, some inconveniences are out of our reach.
We are glad that you are finally able to enjoy our products.
We hope to see you again soon.
Aleyolé Team.
Hello Natalia,
Thank you for your kind words and for taking the time to share your experience with us.
It is very important for us to the opinion of our customers to keep growing.
We hope to see you soon!
Best regards
Aleyolé Team
Hello Petros,
We are very sorry for the delay in your order.
It is a very difficult time of year for deliveries and although we do our best to get all orders out quickly, some inconveniences are beyond our control.
The most important thing for us is that your order has arrived and you can be enjoying our jewellery.
We hope to see you again soon.
Aleyolé Team.
“Los articulos de AYO se me hacen muy sencillos bonitos y unicos. Me gustaron desde la primera vez que me aparecieron en instagram. Tuve una mala experiencia de envio ya que en ningun lado especificaron que iba a demorar dos dias "hábiles" y estuve esperandolo durante más de que eso. El empaque me pareció divino.”
Hola Fernanda,
Gracias por haber compartido tu experiencia con nosotros.
Nos pone muy felices que nuestros productos y presentación te hayan gustado tanto.
En cuanto al envío, lamentamos mucho la demora que has sufrido, esta época del año es muy complicada para las entregas y aunque hacemos el mayor esfuerzo para que todos los pedidos salgan rápidamente, algunos inconvenientes quedan fuera de nuestro alcance.
Nos alegra que finalmente puedas disfrutar nuestros productos.
Esperamos verte pronto de nuevo.
Equipo Aleyolé.
“J’achète des boucles d’oreilles, je n’en reçois qu’une, après échange avec le service client j’apprends qu’elles sont vendues à l’unité. Allons qu’il faut aller à la fin de la description”