American Button Machines Reviews

Name: American Button Machines
Rating: 4.89

4.9 Rating 1,407 Reviews

98 %

of reviewers recommend American Button Machines

4.9

Based on 1,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About American Button Machines:

Our Professional Button Making Machines allow you to make your own buttons!

Our mission is simply this – to provide our consumers with the highest quality button making equipment at the best possible price and to exceed your expectations. To this end, all of our employees steadfastly believe in and share ABM’s ideals (especially # 12).

The ABM Culture: Values, Goals & Beliefs

1. Offer exceptional service
2. Bring innovative products to our consumers
3. Build trust through clear communication
4. Stand behind our products
5. Offer value at a fair price
6. Say “YES”
7. Value all ideas
8. Inform & educate
9. Respect all
10. Create raving fans
11. Foster a fun and lively work environment
12. Enjoy life and share a cupcake, or two

Made in the USA!

All of our pinback button maker machines are made in the USA – a distinction our consumers appreciate. ABM’s extensive inventory includes: Button Makers, Paper Cutters, Pin Back Buttons, Fabric Button Machines, Design Software & CD’s, Magnets, Mirrors, Key Chains, Jewelry, Coasters and discounted Badge a Minit Supplies. And that just scratches the surface.

To find out what sets us apart from the competition, and why you should buy button parts from American Button Machines, give Team ABM a call. We’re in the office, available to take your calls, weekdays from 8-5 CST. We love hearing from you!

Locations:

We ship from multiple warehouses across the country. Our corporate office is located in Plano Texas, just outside of Dallas.

Snail mail will find us here:

American Button Machines
1845 Summit Ave.
Suite 408
Plano, TX 75074

Phone 972-985-5074
Fax 949-203-0493
Sales@AmericanButtonMachines.com

Visit Website

Phone:

972-985-5074

Email:

sales@AmericanButtonMachines.com

Location:

1845 Summit Ave., Suite 408, Plano, TX
75074

American Button Machines 5 star review on 28th October 2024

Bill Dancer

American Button Machines 5 star review on 11th October 2024

Contessa Fields

American Button Machines 5 star review on 10th October 2024

Franc Lazo

308

Anonymous

Anonymous // 01/01/2019

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English

“Good product. However shipping was expensive”

Helpful Report

Posted 3 years ago

“I have enjoyed so much making different buttons with the American Button Machine. Your website information is full of ideas and learning tips on how to do everything. I recently jammed my machine with too think a piece of paper. I was so worried that I ruined the machine but I went to your website and you had a video on how to unjam it and it worked great......I'm back in business. Thanks for all you provide.”

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Posted 3 years ago

“I love ordering my material from this company. I don’t have no issues at all.”

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Posted 3 years ago

“Our band has been using the 3" inch button making machine for years and we love it!!! Every supply order is received promptly and everyone we have spoken to at the company has been super helpful.”

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Posted 3 years ago

“I've been using my machine for years and it's been a wonderful source for making custom pieces for any occasion and art accessories”

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Posted 3 years ago

“Great company!! Passionate about their tools, wisdom and process regarding buttons. Whether it’s actual pieces, machines or software American Button Machines Rock!!”

American Button Machines 5 star review on 24th October 2021

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Posted 3 years ago

“Absolutely the best quality machine you can buy! Shipping was extremely fast. The customer service is amazing. The directions are easy. Everything has exceeded my expectations.”

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Posted 3 years ago

“I'm a middle school science teacher running a STEM/robotics club. I use pins as "merit badges" for solving various robotics challenges. My pin-making machine works like a champ. It's sturdy and reliable. You definitely have to read the directions, since it's operation isn't dead obvious, but the learning curve is very quick, and if I have my paper images cut out in advance (there's a circle-cutter tool available for that), then I can pump out maybe 3-4 buttons per minute. I'm glad I bought this.”

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Posted 3 years ago

“Product, service and timely delivery were great!”

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Posted 3 years ago

“Use the buttons frequently for work but wish they offered some bulk pricing options since I buy in such large quantities. Pins work for the most part but have had issues with one of my button makers and had to re-order another one this time with a lifetime warranty. Realized soon after that they void the warranty if the serial number wears off but they put the serial number right were you rest your hand to press the buttons and mine wore off in a couple weeks.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Holton. Your warranty is voided only if you remove the sticker itself, not if the number wears off. We do have a record of the serial number under your account and your warranty will be honored as long as the sticker remains intact on the machine. Regarding the pricing, our website does show our highest available price breaks and looking at your history, you are already buying some items at the highest break available. We do understand that you have a choice when buying button supplies and we sincerely thank you for choosing to buy from American Button Machines!

Posted 2 years ago

“Our Marion County, AR Republican Committee previously purchased a foreign made button machine. It gave us nothing but trouble. It broke and we researched button machines and discovered the American Button Machine. We purchased one and additional al supplies. ABM makes a machine that is easy to use. The instructional videos were helpful. We tried the button format program and are discussing its purchase. Great American made product. Would recommend purchasing one.”

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Posted 3 years ago

“In stock, on time delivery, helpful on the phone.”

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Posted 3 years ago

“I had an unpleasant interaction via email with one of your customer services reps last week regarding an issue with our delivery via UPS. She got very defensive rather than offering to help and do whatever it took to be sure we got our order on time and were satisfied. It does appear we are getting our order today, but the interaction with her wasn’t one I would want my customers (who are spending $$ with my business) to have.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Michele. I am sorry that you had a negative experience with our customer service department. I have reviewed the interaction and it has prompted a positive discussion within our team on how we can approach issues like this in a different manner. I am glad that we were able to quickly resolve your issue and that you received the replacement shipment in time for your event. I hope you continue to give us opportunities to showcase our commitment to customer satisfaction.

Posted 3 years ago

“Works great, perfect for our small parks and rec department. Easy to make name tags and cool unique giveaways.”

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Posted 3 years ago

“Great products and easy to use!”

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Posted 3 years ago

“Just started learning how to make buttons. I love that I can call and someone answers the phone. The machine is built great and learning is easy with ABM videos. Great company and great product!!”

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Posted 3 years ago

“Amazing customer service answered all my questions and were super helpful.”

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Posted 3 years ago

“Love the machines from ABM! Easy to use and obtain supplies for my side business. Been having a lot of fun making awesome buttons for myself, my friends, and local record stores to sell. The 6.0 software is an improvement over the last version too.”

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Posted 3 years ago

“Always quick, great customer service and a wide selection products.”

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Posted 3 years ago

“The very best customer service! ABM are the best out of all the button machines!”

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Posted 3 years ago

American Button Machines is rated 4.9 based on 1,407 reviews