Thank you for your review. We’re glad most orders arrive promptly, and we understand back-ordered items can take longer. We’ll continue to monitor any back orders and keep you updated with timelines
Hi Stephanie,
Sorry to hear that half your order hasn’t arrived yet. I understand how frustrating this is. I’ll look into the status of the remaining items and provide you with an updated timeline as soon as possible. If you can share your order number, that would help speed things up.
Warm regards,
Team Amtech Medical
Thank you for your wonderful review. We’re glad to hear our customer service was excellent, efficient and helpful, and that you found the website easy to navigate and the shopping experience smooth and stress-free.
Kind regards,
Team Amtech Medical
“We have been with Amtech Medical for over 10 years and would not change. We have received an exceptional service from all the Amtech staff, brilliant sales manager, customer service and warehouse despatch. They go above and beyond to make sure they can accommodate our needs. I highly recommend them, for medical supplies, information and training workshops.”
Thank you for your wonderful review, Louise. We’re thrilled to hear that you’ve had exceptional service for over 10 years and that we’ve been able to meet your needs across sales, customer service, and training workshops.
Kind regards,
Team Amtech Medical
Hi Paul! Thanks for your review. We’re glad Amtech Medical is easy to use and that you can save products to favourites.
Kind regards,
Team Amtech Medical
Hi Brian,
Thank you for letting us know. We’re sorry that the wrong item was received. We’ll ensure a replacement is arranged promptly. Please keep the courier ticket for the return handy, and our team will coordinate the replacement as soon as possible. If you need any further assistance, don’t hesitate to reach out.
Warm regards,
Team Amtech Medical
Hi Christiane! Thanks for your review. We’re glad Amtech Medical is a good source of products and that you can reach us online or by phone anytime.
Kind regards,
Team Amtech Medical