"Thank you so much for your valued feedback, Nick! We’re delighted that you found our ordering process easy and efficient, and that your delivery reached you promptly."
Thank you for your fantastic review, Bevan! We're delighted to hear that you found our store to be the best and most affordable for your supplies. Your satisfaction is what drives us, and we're always here to help with your needs!
Thank you for your wonderful review, Menzie! We’re so pleased to hear that you experienced excellent service and prompt delivery. Your satisfaction is always our top priority, and we’re here whenever you need us!
Thank you for your wonderful feedback, Julianne! We’re so glad to hear that your supplies arrived quickly. Your satisfaction is our top priority, and it’s always great to know we’re meeting your expectations!
Warm regards,
Team Amtech Medical
Thank you for your wonderful feedback, Fleur! We’re thrilled to hear that you enjoyed our seamless online ordering process and experienced quick delivery. It’s great to know you feel supported whenever you need assistance!
“I have a suggestion to make. Once we have proceeded to checkout and confirmed the order, there is a button that we need to push to continue the order process which will return us to our BupaShop platform. I think it is currently label "return cart" or some such. Perhaps this can label can be changed to something like "Confirm order" as I didnt realise that I had to push that button to complete my order”
Thank you for your suggestion! We appreciate your feedback regarding the checkout process. We understand how a clearer label could enhance the experience, and we’ll definitely take this into consideration as we aim to improve our platform.
If you have any other thoughts or need assistance, feel free to reach out.
Warm regards,
Team Amtech Medical
Thank you for your kind words, Anne! We’re thrilled to hear that you love the product and found our delivery time to be great. Your satisfaction means the world to us!
Warm regards,
Team Amtech Medical
Thank you for your fantastic review, Menzie! We’re delighted to hear that you received great service and prompt delivery. Your satisfaction is our top priority, and we're here whenever you need us!
“Excellent delivery service, prompt. Competative pricing. Local. Handy to have someone to chat with when ordering if you can't find something or need advice, very supportive team.”
Thank you for your glowing review, Debbie! We’re so happy to hear that you found our delivery service prompt and appreciated our competitive pricing. It’s always our goal to provide support during your ordering process, so we're glad to know our team made a positive impact!
Warm regards,
Team Amtech Medical
“So like most Kiwi businesses they lied about the real delivery date. They sent the parcel Post haste, who routinely lie, by saying your parcel has been delivered when in reallity they mean has been handed off to the NZ post who may deliver in two more days. Why not just tell the truth?”
Hi Albert,
We appreciate you taking the time to share your feedback with us. We're sorry to hear that you encountered issues with the delivery communication. We understand how frustrating it can be when expectations aren’t met, and it’s certainly not our intention to mislead our customers.
We’ll take your comments onboard as we work with our delivery partners to improve our service. Your experience matters to us, and we hope to do better in the future.
Thank you again for your feedback.
Warm regards,
Team Amtech Medical
