Dear Zachary,
Thank you for taking the time to rate Amtech Medical and providing us with a positive 4-star review. Your feedback is greatly appreciated.
We strive to provide excellent service and ensure that our customers receive their orders promptly. It's fantastic to hear that you found our delivery to be very fast.
Thank you once again for choosing Amtech Medical, and we look forward to serving you in the future.
Best regards,
Tracey
Thank you Lois, for your rating! We sincerely appreciate your support and your kind words about our service. It's wonderful to hear that you find our online ordering process easy and convenient. Furthermore, we're thrilled to know that our email notifications regarding out-of-stock products and suitable replacements have been helpful.
“I am horrified to be asked for a review when I haven't even received my order.
I have now received the Ortholite knee support and it helps stabilise my knee. The initial delivery delay was caused by the courier company.”
Dear Stefanie,
Thank you so much for taking the time to share your feedback about your experience with Amtech Medical. We truly appreciate your valuable input and are grateful for customers like you who help us improve our services.
We sincerely apologize for the inconvenience caused by requesting a review before you even received your order. We understand how disconcerting and frustrating this situation must have been for you, and we deeply regret the oversight on our part.
To make things better, we would love to hear more about your specific concerns and any suggestions you may have. Our goal is to ensure that every customer has a seamless experience with us from start to finish.
Thank you once again for bringing this matter to our attention. We value your business and hope to have the opportunity to serve you better in the future.
Best regards,
Tracey
Amtech Medical
“Great service, good onine chat support with a live person not a chatbot. Good range of product at a good price. Only one thing to comment on is that as a guest purchase no invoice sent. That would be nice to have at the time of delivery (via email) so I didnt have tyo chase”
Dear Julie,
Thank you so much for your wonderful 4-star rating and for sharing your experience with Amtech Medical. We truly appreciate your kind words and are thrilled to hear that you found our service great, especially with the support of our live chat team instead of a chatbot. We also pride ourselves on offering a good range of products at competitive prices.
Your feedback regarding the invoice for guest purchases is duly noted. We understand the importance of receiving an invoice at the time of delivery, and we apologize for any inconvenience caused. Rest assured, we will take this into consideration and aim to implement improvements to better serve you and our valued customers.
Thank you again for being a loyal customer of Amtech Medical. We genuinely appreciate your continued support, and should you have any further suggestions or queries, please feel free to reach out. We're here to assist you.
Warm regards,
Tracey
Amtech Medical Team
Thank you for taking the time to rate Amtech Medical with 4 stars! We appreciate your feedback and are thrilled to hear that you were satisfied with our service.
At Amtech Medical, we pride ourselves on providing quick delivery to our valued customers, and we are glad that it met your expectations. Our team works diligently to ensure that your orders are processed and shipped promptly, allowing you to receive your products in a timely manner.
Thank you once again for your review, and we look forward to serving you in the future!
Best regards,
Tracey
Dear Bryan,Thank you so much for taking the time to rate Amtech Medical with 4 stars! We greatly appreciate your feedback and are thrilled to know that you found our services straightforward, fast, and efficient. Your kind words mean a lot to us and will certainly motivate us to continue delivering exceptional service to all our customers.
Once again, thank you for your support and for choosing Amtech Medical. We look forward to serving you again in the future!
Best regards,
Larney Currie - Amtech Customer Service
Thank you so much, David, for your 4-star rating of Amtech Medical! We really appreciate your feedback and your loyalty as a customer. We are delighted to hear that you are enjoying the easy hassle-free ordering, quick despatch and timely delivery of our services. We look forward to continuing to serve you in the future!
“This was the first time I had ordered from Amtech for my medical supplies and their website was well set out to order what I required which made it very easy and convenient to order the medical items I required. They were delivered to me promptly. I would use Amtech Medical again for my medical supplies extremely pleased to recommend them to others who require their services.”
Thank you very much for the 4 stars rating, Sheryl! We're so glad you were able to find the medical supplies you needed on our website and that the ordering process was easy and convenient. We're also pleased you received your supplies promptly. We hope to see you again soon and we'd be more than happy to be recommended to others looking for our services.
Thank you for your 4-star rating of Amtech Medical, Debbie! We are pleased to hear that our friendly and helpful reps provided you with great service. We are sorry to hear about the processing fee for online orders but are thankful for your loyalty.
Thank you so much for your 4 star rating, Alison! We really appreciate the kind words about our great customer service and our commitment to staying in communication even when items are out of stock. We are so glad to have you as a loyal customer!
Thank you for your 4 star rating of Amtech Medical, Jim! We are happy to hear that you had a positive experience with the order process. It's great to know that you received the order with little fuss and plenty of assistance when you had questions. We appreciate your feedback!
Thank you for your 4 star rating of Amtech Medical, Allan! We're so glad to hear that you had good communication, even though you had to wait a bit longer due to being a new customer and having to bank money first. We really appreciate your feedback!
Hello Merete,
Thank you for the feedback, as discussed just now, we are very sorry about this issue with our warehouse, which interferred with procedures you had booked. We will ensure this delivery now gets to you as soon as possible, and next time we will do better.
Thank you.
Larney - Amtech Customer Service
“The Amtech website is great and super easy to use. It's also very helpful to be able to chat with a team member when needed. They have a good range of supplies to choose from when ordering bulk amounts for clinics.”
Thank you Jahana, we are delighted to hear that you had a great experience with our Amtech Medical! We are so happy to know that you found our website great and easy to use. We take pride in our chat service, knowing that it is beneficial for customers whenever they need it. We aim to provide an extensive range of supplies to satisfy the needs of clinics when ordering in bulk. Thank you so much for your 4 star rating!
Thank you so much for your 4 star rating of Amtech Medical! We are glad to hear that you were pleased with our quick delivery and good products. We truly appreciate your feedback and value your opinion.
Thank you for your 4 star rating of Amtech Medical! We appreciate your input and are delighted to hear that you found us to be lovely people to deal with, accommodating, supportive and willing to help. We look forward to continuing to serve you in the future.
