“Your Team and service are incredible.. I love the happiness in the voices when I call, I love the immediate turn around of Arden’s, I love that I can track and trace my own order..
Bring back Whittaker’s chocolate!! And you’ll per the No1 in Nz medical supplier !!!
Kat”
Dear Kat,
Thank you so much for your incredible 5-star rating of Amtech Medical! We truly appreciate your loyalty and support. Your positive feedback means the world to us.
We are thrilled to hear that you love the happiness in our team's voices when you call, the immediate turnaround of our Arden's services, and the convenience of tracking and tracing your own order. It brings us joy to know that our team's dedication to exceptional customer service has not gone unnoticed.
Your satisfaction is our top priority, and we strive to be the number one medical supplier in New Zealand.
Thank you once again for your continuous support. We are honoured to have you as a valued customer.
Best regards,
Tracey
Customer Support Team
Thank you for your review — we’re glad you found ordering easy and delivery efficient. If you need anything else, we’re here to help!
Kind regards,
Team YesMed
“The service was great and they attended to what I needed very quickly, suuuuper good service, my product was last minute order and we received it the next day, THANK YOU SO MUCH!”
Thank you for your review — we’re glad you had quick, attentive service and that your order arrived the next day. If you need anything else, we’re here to help!
Kind regards,
Team YesMed
Thank you for your review — we’re glad you had a smooth ordering and fast delivery. If you need anything else, we’re here to help!
Kind regards,
Team YesMed
“To whom it may concern,
Unfortunately I have not yet completed my transition from man hood.
It may be a possible road in the future.
The order arrived and is exactly what I ordered which is a bonus.
Kind Regards,
Master Lawton”
Thank you for your feedback — we’re glad you had fast shipping and good communication. If you need anything else, we’re here to help!
Kind regards,
Team YesMed
“Generally really happy, quick to ship. Sometimes I order things that say in stock and my payment has gone through but have to wait up to 5 days to receive and that's not good when you are running out of dressings.”
Thank you for your feedback — we’re glad you’re generally happy with the service. We’re sorry for the delays when items show as in stock. We’ll review the stock accuracy and shipping timing with our team to avoid this in the future. If you’d like, we can look into your specific orders to speed things up or offer alternatives.
Kind regards,
Team YesMed
Thank you for your feedback — we’re thrilled to hear your order arrived quickly and in perfect condition. We appreciate your recommendation and are here if you need anything else!
“Great for accessing medical equipment for every day families. Tracking link doesn’t work so didn’t know when my parcel was arriving. Did come in two boxes when it could of easily fitted in one.”
Thank you for sharing your thoughts — we’re glad the product meets your needs. We’re sorry the tracking link didn’t work and that the parcel arrived in two boxes. We’ll look into the tracking issue with our carrier and note your packaging feedback with our Warehouse team. If there’s anything else you need, we’re here to help!
Kind regards,
Team YesMed
Thank you for your feedback — we’re glad your order was processed promptly and arrived in good condition. We appreciate your continued support and look forward to serving you again.
Kind regards,
Team YesMed
Thank you for your feedback — we’re glad the delivery was timely, and we’ll note your comment about the packaging- this has been passed onto our Warehouse team as well.
If there’s anything else you need, we’re here to help!
Thank you for your feedback — we’re thrilled you’re happy with the product, fast service, and the friendly courier. If there’s anything else you need, we’re here to help!
Thank you for your feedback — we’re thrilled you found ordering and next-day delivery helpful. If there’s anything else you need, we’re here to help!
Kind regards,
Team YesMed
Thank you for your feedback — we’re thrilled you had excellent service and next-day delivery to your rural area. If there’s anything else you need, we’re here to help!
Thank you for your feedback — we’re glad you’re happy with the speed of our service. If there’s anything else you need, we’re here to help!
Kind regards,
Team YesMed
