“I received the wrong items, which were delivered to my home address. I am now waiting for the items I ordered. However when I pointed the error out to the 0800 number Daniel was very helpful. She sent the return labels and I delivered the 4 cartons to Post Haste pickup depot in my local town.”
Good Afternoon!
Thanks very much for the feedback. We are sorry about the inconvenience this has caused! We will take this feedback on board and look to improve our dispatch accuracy! Glad to hear that Danielle was able to help you resolve the issue!
“I had ordered an item and they had promised 2 day delivery. It has now been a week and my item is still not delivered. I am very disappointed in the service provided and will not be recommending this store to anyone needing urgent medical supplies.”
Good Morning,
I’m really sorry to hear about the delay you’ve experienced with your order. I understand how important timely delivery is, especially for medical supplies. Your feedback is essential, and I will be looking into this matter right away to see how we can improve our service.
Your parcel has been with the courier since 24th April, unfortunately this was Anzac do no delivery was made, This should be with you today.
If you have any further questions or need assistance, please don’t hesitate to reach out to us at 0800268324.
Thank you!
Thank you for the fantastic review, Joseph! We’re so glad to hear that our delivery was fast and met your expectations. Our team strives to ensure prompt service, and your feedback truly motivates us. We appreciate your support and can’t wait to serve you again soon!
Thank you for your fantastic review, Stephanie! We’re delighted to hear you found our service prompt and efficient. Our team works hard to ensure everything runs smoothly, and your kind words truly motivate us. We appreciate your support and can’t wait to assist you again soon!
Thank you so much for your great review, Lesley! We're thrilled to hear that you appreciate our quick delivery service. It’s our goal to ensure that our customers receive their orders promptly. Your support means a lot to us, and we look forward to serving you again soon!
“I cannot recommend Amtech Medical highly enough for their exceptional service and responsiveness. I urgently required a catheter flip-flop valve, and Amtech Medical exceeded my expectations by processing, packing, and delivering the order overnight. Their understanding of the urgency and their efficiency made a significant difference. My dad and I are sincerely grateful to the team at Amtech Medical for their outstanding support.”
Thank you so much for your incredible review, Asena! We're so pleased to hear that our team was able to meet your urgent needs with such efficiency. It's wonderful to know that our responsiveness made a difference for you and your dad during this time. Your gratitude means the world to us, and we look forward to continuing to provide outstanding support whenever you need it!
Thank you so much for your wonderful review, Ian! We're thrilled to hear that you found our service quick and easy. A little treat like a bar of chocolate is our way of saying thank you to our valued customers. We truly appreciate your support and look forward to serving you again soon! 😊
Good Morning Angela,
I’m truly sorry to hear that your order hasn’t arrived as expected. It sounds frustrating, and your feedback is important to us. I will look into this issue immediately to find out what went wrong and ensure we can resolve it for you.
If you have any further concerns or need assistance, please don’t hesitate to reach out to us at 0800268324.
Thank you!
Thank you for the fantastic review! We're delighted to hear that you had a great experience with our customer service and products. Fast shipping is always a top priority for us, and it’s wonderful to know that we met your expectations. We appreciate your support and look forward to serving you again!
Thank you for your generous review! We're thrilled to hear that you found our website easy to navigate and that you're satisfied with our product range. It's great to know that your order was delivered promptly. We appreciate your support and look forward to serving you again in the future!
“Ordering was easy and I received product in a timely manner. To improve service I would recommend an email be sent to client to advise product had been shipped and expected arrival date.”
Thanks so much for taking the time to leave us a review Tina and we are glad to hear your order arrived quickly. Really sorry you did not receive a dispatch and courier tracking notification, we will look into this issue with our IT team.
Thank you for your wonderful review, Linda! We’re so pleased to hear about your fast delivery experience and that you received exactly what you wanted. Your satisfaction is our top priority, and we hope to serve you again soon!
“Quick delivery. The product condition and packaging was excellent. It's great to be able to get the same high quality oral syringes that they use in the hospital. Thanks for your great service.”
Thank you for the amazing review! We're thrilled to hear that you enjoyed the quick delivery and found our packaging and product quality to meet your expectations. It’s our pleasure to provide high-quality items for our customers. We look forward to serving you again!
Thank you for the fantastic feedback, Abbey! We're delighted to hear that you found our website easy to navigate and appreciated the fast delivery. We can't wait to serve you again soon!
Thank you for your kind words! We're glad to hear that you find our stock display and ETA information helpful. Your feedback is invaluable to us and motivates our team to keep improving. We look forward to serving you again!
