“I have phoned and left a message complaining , and no one has had the courtesy to call me back. 0274513445 Filipa Hope
The order arrived three days later than agreed by phone and your online chat service - and needed. I had to travel a long distance for my dying Mother to get the oral swabs on time. My Mother passed yesterday . I want my money back and will send back the order at your expense .
If you are a company who cares about quality care. Please sort this out and return my money. I haven’t opened your package as was to late to be needed at all.”
Thank you for your review. We’re thrilled to hear you had a fantastic, quick turnaround from order to delivery. We’ll strive to keep up the great service!
Thank you for your review. We’re glad most orders arrive promptly, and we understand back-ordered items can take longer. We’ll continue to monitor any back orders and keep you updated with timelines
Hi Stephanie,
Sorry to hear that half your order hasn’t arrived yet. I understand how frustrating this is. I’ll look into the status of the remaining items and provide you with an updated timeline as soon as possible. If you can share your order number, that would help speed things up.
Warm regards,
Team Amtech Medical
Thank you for your wonderful review. We’re glad to hear our customer service was excellent, efficient and helpful, and that you found the website easy to navigate and the shopping experience smooth and stress-free.
Kind regards,
Team Amtech Medical
“We have been with Amtech Medical for over 10 years and would not change. We have received an exceptional service from all the Amtech staff, brilliant sales manager, customer service and warehouse despatch. They go above and beyond to make sure they can accommodate our needs. I highly recommend them, for medical supplies, information and training workshops.”
Thank you for your wonderful review, Louise. We’re thrilled to hear that you’ve had exceptional service for over 10 years and that we’ve been able to meet your needs across sales, customer service, and training workshops.
Kind regards,
Team Amtech Medical
Hi Paul! Thanks for your review. We’re glad Amtech Medical is easy to use and that you can save products to favourites.
Kind regards,
Team Amtech Medical
Hi Brian,
Thank you for letting us know. We’re sorry that the wrong item was received. We’ll ensure a replacement is arranged promptly. Please keep the courier ticket for the return handy, and our team will coordinate the replacement as soon as possible. If you need any further assistance, don’t hesitate to reach out.
Warm regards,
Team Amtech Medical
Hi Christiane! Thanks for your review. We’re glad Amtech Medical is a good source of products and that you can reach us online or by phone anytime.
Kind regards,
Team Amtech Medical
