“Generally great to deal with and quick delivery/happy to correct any errors.
Only four stars as when you were Amtech there was a block of chocolate included with orders oover $300.00 and now that seems to have disappeared and our staff were all very sad when unpacking the order!”
Thank you for your feedback — we’re glad to hear the delivery was quick and the process easy. We’re sorry to hear the chocolate perk wasn't included; that’s not our intention. We still dispatch chocolate on orders over $500, this one must've slipped through without it.
Kind regards,
Team YesMed
Thank you for your feedback — we’re glad to hear the delivery was quick and communication good. If you need anything else, we’re here to help.
Kind regards,
Team YesMed
“Amtech has been great. However I have had about three scotchcasts over the last 6 months that have already set half way down the roll when I open the packet.”
Thank you for your feedback — we’re glad to hear Amtech has been great overall. Sorry to hear about the scotchcasts; that doesn’t sound right. Please reach out with your order details or batch numbers so we can investigate and replace any affected items.
Kind regards,
Team YesMedical
“review: Amtech serves me well, I can complete an order easily, mostly find what I need or ask & the goods come very fast.
Not so keen on name changes (& didn't that happen a while ago as well so whats with 'YesMedical'”
Thank you for your feedback — we’re glad to hear the ordering process is easy and deliveries are fast. About the name change, we updated branding but you can expect the same great service and reliability. We appreciate you sticking with us.
Kind regards,
Team YesMed
“Not much to write to be honest. You place your order. Pay your bill. And day or two later you product turns up on your doorstep. Doesnt get much better or easier than that.”
Thank you for your feedback — we’re glad to hear the process was straightforward and your product arrived on time. We appreciate your kind words and look forward to serving you again.
Kind regards,
Team YesMedical
Hi Trish,
We’re really sorry you haven’t received your order. We are investigating this and will be in touch with an update as soon as possible.
Warm regards,
Team YesMedical
Thank you for your feedback — we’re delighted to hear the service was fast. We appreciate your kind words and look forward to serving you again.
Kind regards,
Team YesMedical
Thank you for your feedback — we’re delighted to hear the service was fast and that you’re impressed. We appreciate your kind words and look forward to serving you again.
Kind regards,
Team YesMedical
Thank you for your feedback — we’re delighted to hear the service was fast. We appreciate your kind words and look forward to serving you again.
Kind regards,
Team YesMedical
We’re sorry for the confusion caused by our site. We aim for clear and accurate information, and your feedback helps us improve. If you can share the order number or the specific page and wording you found misleading, we’ll review immediately and adjust as needed.
Thank you for your feedback — we’re delighted to hear that the service was fast and super efficient. We appreciate your kind words and look forward to serving you again.
Kind regards,
Team YesMedical
“Online ordering through Amtech Medical is very user friendly, plus you have the advantage of being able to talk to someone online, which is great.
Orders are delivered by a very friendly person!”
Thank you for your feedback — we’re delighted to hear that online ordering was user friendly and that our online chat and delivery team made a positive impression. We appreciate your kind words and look forward to serving you again.
Kind regards,
Team YesMedical
“Amtech have always had great deals especially on medical equipment and we have purchased all our examination tables and other equipment from them. The service is always amazing and, although we are a rural practice, Amtech is always very prompt with delivery.”
Thank you for your feedback — we’re delighted to hear you’ve had great deals on medical equipment and prompt delivery, even as a rural practice. We appreciate your continued trust and look forward to serving you again.
Kind regards,
Team Amtech Medical
Thank you for your feedback — we’re glad you found us easy to work with, and that our communication was strong and delivery fast. We appreciate your support.
Kind regards,
Team Amtech Medical
“Website easy to use. Checkout easy. Communication about the status of my order excellent and parcel was delivered ahead of estimated date. Will be using them again.”
Thank you for your feedback — we’re thrilled you found the website and checkout easy, and that our communication kept you informed. We’re glad your parcel arrived ahead of the estimated date. We look forward to serving you again.
Kind regards,
Team Amtech Medical
Thank you for your feedback — we’re thrilled you had an awesome delivery process and customer service. We appreciate your support.
Kind regards,
Team Amtech Medical
Thank you for your feedback — we’re thrilled you had fantastic service and that we arrived next day to your rural west coast address. We appreciate your support.
Thank you for your feedback — we’re thrilled to hear you had prompt delivery and that the backorder communication was helpful. We’re glad you’re satisfied with the quality and value.
