“Not much to write to be honest. You place your order. Pay your bill. And day or two later you product turns up on your doorstep. Doesnt get much better or easier than that.”
Thank you for your feedback — we’re glad to hear the process was straightforward and your product arrived on time. We appreciate your kind words and look forward to serving you again.
Kind regards,
Team YesMedical
Hi Trish,
We’re really sorry you haven’t received your order. We are investigating this and will be in touch with an update as soon as possible.
Warm regards,
Team YesMedical
Thank you for your feedback — we’re delighted to hear the service was fast. We appreciate your kind words and look forward to serving you again.
Kind regards,
Team YesMedical
Thank you for your feedback — we’re delighted to hear the service was fast and that you’re impressed. We appreciate your kind words and look forward to serving you again.
Kind regards,
Team YesMedical
Thank you for your feedback — we’re delighted to hear the service was fast. We appreciate your kind words and look forward to serving you again.
Kind regards,
Team YesMedical
We’re sorry for the confusion caused by our site. We aim for clear and accurate information, and your feedback helps us improve. If you can share the order number or the specific page and wording you found misleading, we’ll review immediately and adjust as needed.
Thank you for your feedback — we’re delighted to hear that the service was fast and super efficient. We appreciate your kind words and look forward to serving you again.
Kind regards,
Team YesMedical
“Online ordering through Amtech Medical is very user friendly, plus you have the advantage of being able to talk to someone online, which is great.
Orders are delivered by a very friendly person!”
Thank you for your feedback — we’re delighted to hear that online ordering was user friendly and that our online chat and delivery team made a positive impression. We appreciate your kind words and look forward to serving you again.
Kind regards,
Team YesMedical
“Amtech have always had great deals especially on medical equipment and we have purchased all our examination tables and other equipment from them. The service is always amazing and, although we are a rural practice, Amtech is always very prompt with delivery.”
Thank you for your feedback — we’re delighted to hear you’ve had great deals on medical equipment and prompt delivery, even as a rural practice. We appreciate your continued trust and look forward to serving you again.
Kind regards,
Team Amtech Medical
Thank you for your feedback — we’re glad you found us easy to work with, and that our communication was strong and delivery fast. We appreciate your support.
Kind regards,
Team Amtech Medical
“Website easy to use. Checkout easy. Communication about the status of my order excellent and parcel was delivered ahead of estimated date. Will be using them again.”
Thank you for your feedback — we’re thrilled you found the website and checkout easy, and that our communication kept you informed. We’re glad your parcel arrived ahead of the estimated date. We look forward to serving you again.
Kind regards,
Team Amtech Medical
Thank you for your feedback — we’re thrilled you had an awesome delivery process and customer service. We appreciate your support.
Kind regards,
Team Amtech Medical
Thank you for your feedback — we’re thrilled you had fantastic service and that we arrived next day to your rural west coast address. We appreciate your support.
Thank you for your feedback — we’re thrilled to hear you had prompt delivery and that the backorder communication was helpful. We’re glad you’re satisfied with the quality and value.
“I purchased a Rossmax digital thermometer. Amtech staff member was extremely helpful, guiding me on how to order online and advised delivery timeline. Reasonably priced; arrived on time; and well packaged. Very satisfied with the product. Thank you Amtech, outstanding customer service:)”
Thank you for your feedback — we’re thrilled to hear you were satisfied with the guidance, delivery, and product quality. If you need any further assistance, we’re here to help.
Thank you for your feedback — we’re glad your order was delivered quickly and that you were satisfied with the service.
Kind regards,
Team Amtech Medical
“I have a TENZ machine and just wanted 4 new 'sticky' pads. These only cost $7.99 yet the bill was $23.25, the balance $15.26 being post and packing which seems a bit out of balance. After I complained about this I recieved a phone call from the Manager who explained that the charges were outside the company's control since they were those charged by outside agencies and offering to refund them on this occasion. I was very impressed at his response to my complaint.”
Thank you for your feedback — we appreciate you taking the time to share it. We understand how the postage and packaging cost may seem out of proportion for a small item. Shipping charges are based on courier pricing and parcel size rather than the item value. Your comments regarding packaging size are noted and will be reviewed as we continue looking for more efficient and cost-effective options.
Thank you again for bringing this to our attention.
