“Delivery of the product was quick without any issues. However, I found that the electrical conducting pads are a bit “gooey” on the adhesive side. The gel needs to be a bit more solid.”
Hi Lorna! Thank you for your thoughtful feedback! We're glad to hear your order arrived quickly. We appreciate your comments about the electrical conducting pads and will definitely take them into consideration as we work on improvements!
“I'm new to your company and was very impressed with the easy set up of an account no the help I received when ordering, good notification of postage and everything arrived in perfect condition and in a timely manner, back orders was also noted and ETA of same.
Looking forward to our on going contact”
Hey Caroline! Thanks for your amazing review! Glad to hear your experience with setting up an account and ordering with us was smooth sailing. Look forward to working with you in future!
“All aspects of the company are great. I love our rep, and we usually have a decent turnaround for orders. - only issues i have encountered is some products availibility isn't always updated (i.e it says availible but in confirmation email it says it is is on backorder and there is a 3-7 day wait.). However, the customer service team and our sales rep always quick to reply to our queries and to fix issues we have.”
Thank you for your kind review! We’re thrilled to hear that you have enjoyed working with our team and appreciate your feedback about product availability. We're constantly working to improve, and your insights help us ensure a better experience for everyone.
Best wishes,
Team Amtech Medical
Thank you so much for your fantastic review, Angie! We're delighted to hear our team was able to assist you promptly. Your feedback truly means the world to us!
Warm regards,
Team Amtech Medical
Thank you for your wonderful review John. We're are pleased to hear that you received exceptional service again. You're feedback is always appreciated!
“One of the products I ordered was badly warped and probably before shipping as none of the other items I received including a second item identical to it was damaged. As it was a reusable dispenser this was very disappointing. I know the product was discounted but I didn’t expect to receive a faulty product.”
Good morning, Chris
Thank you for your review, we are very sorry for this experience. If you are able to email us through a photo at sales@amtech.co.nz We will look into this further for you and look at sorting a replacement.
Thank you, Amtech Customer Service
“Pricing okay, Speed of filling order and delivery - very good, pricing of courier/freight very reasonable, - unlike some competitors. Much appreciated. Recomended.”
Thank you so much for your wonderful review, John! We’re delighted to hear that you found our pricing fair and our delivery speed impressive. Your recommendation and support is appreciated!
Thank you so much for your amazing review, Janine! We're thrilled to hear that you are enjoying our products and that our fast service met your expectations. Your support truly motivates us to keep up the great work!
Thank you so much for your fantastic review, Santosh! We're thrilled to hear that you received the best service from us. Your kind words motivate us to keep striving for excellence!
Thank you, Pauline, for your lovely review! We’re so pleased our excellent service met your expectations. Your support encourages us to keep doing our best!
Thank you so much for your wonderful review, Francesca! We’re delighted to hear that your ordering experience was quick and easy. Your kind feedback means a lot to us and inspires us to continue delivering the best for our customers!
“I'm new to having a child with a mic-Key button and the use of enfit syringes. Your website made everything easy to order and I received everything quickly and in perfect condition. Thanks again”
Hi Louise,
Thank you so much for your wonderful review. We do really appreciate you taking the time to send this to us whilst being a busy newtime mom. Congratulations and we wish you all the best.
Thanks from all of us at Amtech
Thank you so much for your amazing review, Kathryn! We're thrilled to hear that you found our quality, price, and service to your satisfaction. Your kind words inspire us to keep providing the best for our customers!
Thank you so much for your fantastic review, Michelle! We're delighted to hear that you found our service efficient and our team helpful. Your feedback truly motivates us to keep delivering the best experience possible!
