Good Morning Aura,
Really sorry about this, I see that this order was delayed in being dispatched, and is now with the courier. I will follow up the courier to make sure that this is delivered as soon as possible,
Please feel free to call us if you would like any clarification on this order! 0800268324
Thanks
“Terrible experience.
Paid $38 and received one 5cm x5cm wound dressing. And then charged $7.50 for domestic postage.
No reply to a refund request.
I got ten for the same price from Amazon. Free shipping.
Will never use you again and tell my firends to avoid you.
Jerry”
Good evening Jerry,
Thanks for taking the time to write this review, and I am really sorry you have had a negative experiance.
While this is a high value item, I agree that the image of a box is misleading.
Regarding your re-fund request, I have done a little investigation and can see that this one did slip through the cracks and we are very sorry about this. I am happy to do a re-fund or supply a complete box due to the image error.
Can I please call tomorrow morning so we can resolve this for you?
Thanks
Larney - Customer Service
02108783539
Hi Owen, sorry to hear that. Please contact our team on 0800 268 324 and we will be able to get this sorted for you in no time.
Thanks for ordering.
Amtech Medical
