“Great equipment and in store service with Patrick. However the colour mask was out of stock, but no one contacted us to let us know. It wasn’t until we chased it up we were informed we had been left off their list to update us! We ordered a new colour mask and prescription lenses, but was given incorrect information regarding the lenses, so we were not confident the on line manager understood what we were wanting, so we bought the mask and went elsewhere for the prescription lenses. This put pressure on us knowing if they’d be ready for our holiday. Great store, stock and service usually, but this time we felt let down.”
“Outstanding as always - great range of products, competitively priced and service second to none. Arrived just over a day after ordering and in time for my trip away.”
“Have used these people for a few years now, always helpful and always keen for the business rather than a, 'take it or leave it' attitude displayed by some online retailers, particularly irritating if you are spending a lot. Communication is always prompt.”
“The person I spoke to was helpful when I called and enquired about sizes and the snorkelling set arrived promptly. They fit perfectly too. They were a present and were well liked. Thank you”
“Simpy awesome, contacted regarding an out of stock item and within days they had organised getting two cylinders. Beyond expectation and Thank you!!!!!”
