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ArdMoor Ltd Reviews

4.9 Rating 2,172 Reviews
96 %
of reviewers recommend ArdMoor Ltd
4.9
Based on 2,172 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read ArdMoor Ltd Reviews
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Phone:

01620 671 480

Email:

anthony@ardmoor.co.uk

Location:

The Granary,
Kingston,
North Berwick
East Lothian
EH39 5LT

Anonymous
Anonymous  // 01/01/2019
I like to shop at ArdMoor. I like the quality and robust nature of the materials used. I like the service I receive from ArdMoor. Once my order is left with Royal Mail Edinburgh I know I will receive it the following morning. My only frustration is the discrepancy in sizing from the same maker/supplier. My most recent purchases were for three pairs of trousers of the same sizing. One pair feels tailored. One pair is clip and the other pair is tight. Only one pair has the stretch waistband and the other two only bear the stretch labels. Will I continue to buy from ArdMoor? Yes of course I will.
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Posted 1 year ago
Very nice quality clothing. Very happy happy with my purchase.
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Posted 1 year ago
Happy with the choice and the prices plus delivery was quick. Boots certainly appear to be a quality product and are comfortable to wear.
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Posted 1 year ago
Excellent service. Ordered the wrong size which I returned. Return promptly dealt with and replaced without quibble
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Posted 1 year ago
Your Customer Service excellent. let down post office delivery service and their confused administration
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Posted 1 year ago
Great selection of quality items, very efficient & polite customer service but the time from placing an online order to delivery seemed overly long (8 days) and certainly not comparable to other online specialists. Only an observation and certainly not a complaint but since there is a lot of competion these days, there has to be comparible efficiency so I can only give 4 stars this time.
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Posted 1 year ago
Hi Mr Ormerod Many thanks for taking the time to leave us some feedback. Please accept our apologies for your order having a slight delay. We dispatched the order on January 12th, which was in our timeframe of 3-5 working days for Deerhunter items. Unfortuantely, there was a delay with the courier over the weekend, resulting in your order arriving a few days later after shipment. Thanks you for your positive comments and we hope to hear from you again for furture orders. Kind regards Annabel
Posted 1 year ago
The service was very good. Quality product and swift despatch. Calling it a fleece is a little inaccurate. But it is warm and a good working top. Size as a XL is a little tight, it is more like a large.
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Posted 1 year ago
Great customer service as fully updated at every stage of delivery schedule. Boots are good but are a small fit so I would recommend going at least a half to a full size bigger. Hope to do business with you again soon David
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Posted 1 year ago
Only dropped by one star because of the delivery time which was longer than most online stores
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Posted 1 year ago
Hi Jane Many thanks for taking time to leave us some feedback, the shipping time stated on this item was 3-5 working days. As our warehouse and office was closed for New Year, the order was dispatched on the third working day as per our estimated timescale. I hope you are enjoying your new Dubarry Deck Shoes and look forward to hearing from you again for any future orders. Kind regards Annabel
Posted 1 year ago
Very pleased with the service provided
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Posted 1 year ago
Even though the order was delayed due to faulty shipment, was kept up to date regularly and the package arrived for Christmas. Good service and updates. Would use again.
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Posted 1 year ago
good service delivery and return wish colours were more accurate
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Posted 1 year ago
Well packed. Decent product. Unusual delay due to time of year but otherwise impressive.
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Posted 1 year ago
I felt the lace studs are too small or not flexible enough it’s quite an effort to lace up and delace, but that does not take the fact of the good quality and service provided.
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Posted 1 year ago
Services are fantastic and prompt
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Posted 1 year ago
Great choice of items. I was looking for ladies warm and waterproof dungarees and a coat. I chose Hoggs of Fife. The order came quickly and was packed well. Sadly, the dungarees were massive and not really what I had in mind and the jacket was too small. I sent them back using their returns service, which was quick and easy to use. I probably wouldn't order again though as their returns service is not free. These small things make a difference in an already flooded market and as such I've only given 4 stars, I would have given 5 if the returns were free.
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Posted 1 year ago
I had to send back both items that I had ordered but only due to an incorrect size selection, the return process was easy to follow and I received my money promptly.
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Posted 1 year ago
Very good service and highly recommended seller always happy to order from ardmoor and would highly recommend them
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Posted 1 year ago
Efficient pick up and service . Good quality top
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Posted 1 year ago
My order came in good time, but the pants were too small, the size was to fit a 34" waist but the ones delivered were more like a 31" or 32", so I have sent them back and re-ordered a larger size. Regards Steve Scott
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Posted 1 year ago
ArdMoor Ltd is rated 4.9 based on 2,172 reviews