ArdMoor Ltd Reviews

Name: ArdMoor Ltd
Address: The Granary, Kingston, North Berwick, East Lothian
Rating: 4.85

4.9 Rating 2,007 Reviews

96 %

of reviewers recommend ArdMoor Ltd

4.9

Based on 2,007 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01620 671 480

Email:

anthony@ardmoor.co.uk

Location:

The Granary,
Kingston,
North Berwick
East Lothian
EH39 5LT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had excellent service altogether from Ardmoor. The customer service was understanding, sympathetic, friendly and professional. Thank you Kathryn! The speedy dispatch I requested was followed through impressively. A first-class service from Ardmoor-well done! I would recommend Ardmoor without hesitation and shop there again. Thank you.”

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Posted 1 year ago

“Ordered a coat in the sale for my wife. It was delivered in about3 days, however, it was too big. The returns process was very easy and efficient. Received an exchange replacement in less than a week. Replacement fitted perfectly. Can't fault the service.”

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Posted 1 year ago

“I recently ordered some trousers from Ardmoor. They arrived promptly and were well - packaged. I have now placed my second order with Ardmoor which was processed rapidly and I am shortly due to have that delivered too.The trousers that I have received are made by Hoggs of Fife and are of excellent quality.Thank you.”

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Posted 1 year ago

“Very happy with boots and service”

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Posted 1 year ago

“Amazing service as usual, prompt delivery, I had a question about the trousers I received so rang the customer services number and actually got to spoke to a real live person that I could understand what they were saying and they could understand me which you don’t get with other companies, the lady I spoke to even ran downstairs to the warehouse to check another product against mine that what I had received was correct, So thank you so much again for you amazing service Pete”

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Posted 1 year ago

“Prompt efficient service”

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Posted 1 year ago

“Very helpful”

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Posted 1 year ago

“Over the years Ardmoor has become my first 'port of call' when looking for outdoor country clothing and footwear. The company stocks a wide range of competitively priced, quality products made all the more attractive by occasional 'loyalty' discounts. I've been obliged to contact Customer Services on a couple of occasions and have always found the staff friendly, knowledgeable and helpful. I'll continue to be a repeat customer, thanks!”

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Posted 1 year ago

Hi Mr Roberts, Many thanks for taking the time to leave us a review, it's great to hear of your positive experience with us. We look forward to hearing from you again in the future Kind regards Annabel

Posted 1 year ago

“Great products and very helpful customer services, only too happy to help, would recommend this company, jacket arrived as promised and protected well, very pleased. I phoned Ardmoor for size advice, received info in an e-mail then ordered a jacket my ridgeline jacket is excellent, has been used in three torrential rainstorms while walking my dogs, kept me dry, and it's a very useful jacket.”

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Posted 1 year ago

“Very good - prompt delivery, great product and a good price. Well done!”

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Posted 1 year ago

“Delighted with my purchase. Delivery arrived promptly. Thanks”

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Posted 1 year ago

“Great product (Hogg's professional dealer boots) and great service with a quick turnaround.”

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Posted 1 year ago

“Awesome, especially as I ordered on boxing day and it arrived two days later. Thank you”

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Posted 1 year ago

“User friendly web site & good product range promptly delivered thanks”

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Posted 1 year ago

“Hi guys Great product but you have inundated me with emails over Christmas. Bear in mind that a client cannot give you a review before the gift is given as it is not even opened! Also bear in mind getting emails immediately after Christmas showing how your products are in the sale is not always the most effective marketing strategy! If someone has paid full price for something its not good to have it pointed out that if they had waited they could have got it much cheaper!”

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Posted 1 year ago

Hi Elaine Many thanks for taking the time to leave us some feedback, great to hear you are enjoying your Deerhunter Poncho, a super choice. We can limit the emails that reach you, apologies for feeling overwhelmed with them. We have so many good offers and news to share, we hope to inform customers of everything that is happening with ArdMoor. I will ensure that your name is not included. If there is anything else we can help with, please let me know Kind regards Annabel

Posted 1 year ago

“Excellent service, delivery and product was the right size.”

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Posted 1 year ago

“ArdMoor is a truly fantastic company efficient and friendly service every time with a huge range of products for the outdoor life.”

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Posted 1 year ago

“Very good online service from the team!”

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Posted 1 year ago

“Straightforward and easy to deal with. The order was delivered when they said it would be and we were very pleased with the product.”

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Posted 1 year ago

“I have nothing but positive reviews of ArdMoor Ltd. My order was mixed up by DHL upon arrival in the States. Thanks to the help of K.B. a new order was sent out in good time. The Chevalier logo braces that I ordered are just what I had wanted and I will most definitely be ordering more from ArdMoor in the future.”

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Posted 1 year ago

ArdMoor Ltd is rated 4.9 based on 2,007 reviews