ArdMoor Ltd Reviews

Name: ArdMoor Ltd
Address: The Granary, Kingston, North Berwick, East Lothian
Rating: 4.85

4.9 Rating 2,007 Reviews

96 %

of reviewers recommend ArdMoor Ltd

4.9

Based on 2,007 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01620 671 480

Email:

anthony@ardmoor.co.uk

Location:

The Granary,
Kingston,
North Berwick
East Lothian
EH39 5LT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought two items at Ardmoor, a pair of gloves for my daughter and a fleece for myself. The fleece sleeves were too narrow so I returned it and was sent a slightly larger one. All very efficiently carried out.”

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Posted 1 year ago

“As always a pleasure to deal with and so effficient with a great range of products at a good price.”

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Posted 1 year ago

“I ordered my new Wellies a few days before Christmas and despite the busy season they arrived in 4 days, I was very impressed with the service.”

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Posted 1 year ago

“Very pleased with the service provided”

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Posted 1 year ago

“Ordered a winter jacket. This arrived earlier than expected which was brilliant. True to size, great quality and price. Very happy. Thank you ☺️”

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Posted 1 year ago

“Delighted with my purchase, would definitely buy again from ArdMoor, great company to deal with,”

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Posted 1 year ago

“Excellent service. There was a slight delay with my goods, but ArdMoor kept me informed throughout so I have no complaints. Thank you”

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Posted 1 year ago

“Brilliant swift efficient service.”

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Posted 1 year ago

“Good quality products at exerlant prices, and very good service all round, will definitely be beying more products very soon, many thanks”

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Posted 1 year ago

“Excellent quality, correct sizing, very pleased.”

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Posted 1 year ago

“Prompt delivery and quick response to an email.”

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Posted 1 year ago

“The order was held up by a supplier sending them the wrong item.ArdMoor advises that orders can take 5 days in their premises before despatch. It took over a week to get my 3 items and I complained. A small refund was made, to be fair but that wasn't the point. I placed an order for deehunter stuff with a competitor at the same time as ArdMoor. It was delivered next day. The articles from ArdMoor were as expected so no criticisms.”

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Posted 1 year ago

Hi Mr Gaskell Many thanks for taking the time to leave us some feedback on your recent order. Apologies for any delay with getting the order to you. Our delivery timeframes do not include weekends and therefore we dispatched the order within the 5 working day timeframe. Unfortunately, the whole order was held up with an incorrect item being sent from our supplier which we rectified as soon as possible. Please accept our apologies for the order not running smoothly on this occasion, we aim to rectify any situation as soon as possible. I hope al the items were satisfactory and that we will hear from you again. Kind regards Annabel

Posted 1 year ago

“Great product. Good fit. Arrived in good time”

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Posted 1 year ago

“Treated my boyfriend to a cartridge bag and was able to have this personalised for free. When I messaged to check delivery time for Christmas, I got a reply straight away confirming delivery. It arrived in perfect condition and he loved it.”

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Posted 1 year ago

“Lovely engraving and great product and good delivery”

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Posted 1 year ago

“Very thrilled with the jumper and the quick arrival Thak you very much”

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Posted 1 year ago

“Even though the order was delayed due to faulty shipment, was kept up to date regularly and the package arrived for Christmas. Good service and updates. Would use again.”

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Posted 1 year ago

“Ardmor staff are excellent. Pulled out all the stops to get my order to me for Xmas....well done”

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Posted 1 year ago

“The traditional leather chukka boots are a very good quality product at a reasonable price. Ordering was easy and tracked delivery efficient.”

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Posted 1 year ago

“I placed an order never used Ardmoor before after reading reviews I thought I’d give it ago. Item I ordered came as they said, unfortunately they were the wrong size then after phoning to explain this I was then told they did not have the size I ordered in stock. It was a Christmas present for my father so very disappointed in the service to order one size and receive another. I was given a free returns label which was good, but will not be ordering from here again”

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Posted 1 year ago

Hi Ruth Many thanks for taking the time to leave us some feedback on your recent order and I am very sorry to hear it did not work out for you. Unfortunately, the incorrect size was picked by the warehouse team for you order, this is an unusual situation which happened at a very busy time of year when there are a huge number of orders being processed. We will be checking the size of the shoes when they return. I hope you were able to find a suitable alternative for the gift. We endeavour to provide a high standard of customer service and do apologise that you did not receive this experience. Kind regards Annabel

Posted 1 year ago

ArdMoor Ltd is rated 4.9 based on 2,007 reviews