ArdMoor Ltd Reviews

Name: ArdMoor Ltd
Address: The Granary, Kingston, North Berwick, East Lothian
Rating: 4.85

4.9 Rating 2,180 Reviews

96 %

of reviewers recommend ArdMoor Ltd

4.9

Based on 2,180 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01620 671 480

Email:

anthony@ardmoor.co.uk

Location:

The Granary,
Kingston,
North Berwick
East Lothian
EH39 5LT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what I wanted - thanks.”

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Posted 1 year ago

“Very good experience, the products I was looking for at a good price and secure tracked delivery as well. I would recommend this company without hesitation.”

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Posted 1 year ago

“Excellent service even when I emailed them. Set me off on the right track straight away”

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Posted 1 year ago

“Hello I am 100% satisfied with the item I purchased. Shipping and delivery was excellent. I would and will shop at your site again. Thank you”

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Posted 1 year ago

“The very top quality clothing, made to last and very well styled. Exactly what I wanted. Delivery not quite as fast as Amazon but still very good and impeccably packed. thanks to all at Ardmoor”

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Posted 1 year ago

“Ordered a gun bag on Good Friday, said on the website ships in 2-3 working days. So should have shipped by Wednesday or Thursday at the latest after the bank holiday (Tue,Wed,Thu). Didn’t get shipped until Friday, then didn’t get delivered until the Monday after that - right after I’d gone on holiday which I was obviously avoiding by ordering it in plenty of time. Been sat with my neighbour for a week now, and obviously not a small parcel. Expected better service than this for well over £100 of goods and then £21!!! for delivery and it’s not even next day. Disappointed being the first time I’ve used this company as the prices are competitive but the delivery costs were too high and too slow for the price.”

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Posted 1 year ago

Dear Mr Madeley, Thank you for taking the time to leave us some feedback on your order. We are sorry to see you are disappointed with the service you received. We advertise a 2-3 working day shipping timescale for Jack Pyke and Ridgeline products, however unfortunately your order was delayed slightly by the Easter Monday bank holiday in Scotland. I can see we despatched your order on 4th April but it did not reach the Parcelforce network until the 5th April, which has highlighted an issue with our advertised despatching timescale for oversized items which cannot be carried by our usual Royal Mail collections. We will ensure we rectify our advertised timescales on our site and would like to thank you again for bringing this issue to our attention. I have emailed your directly offering a discount on your next order as an apology for the delay with this order. Kind regards, Kathryn ArdMoor Customer Services

Posted 1 year ago

“Great place to shop fantastic service, thank you 👍😊”

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Posted 1 year ago

“Ardmore are an excellent company and always very prompt with delivery and helpful”

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Posted 1 year ago

“Many thanks. Excellent service and the fit of the moleskin trousers is fantastic”

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Posted 1 year ago

“Great company that stock great long lasting quality brands.”

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Posted 1 year ago

“great service and communication”

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Posted 1 year ago

“Bought for a birthday gift to give Friday. Excellent service from Ardmore Ltd. I hope my son- in-law is as delighted as I am.”

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Posted 1 year ago

“Hi there, the item that I ordered from you is brilliant because I have used them and they really do block out very loud noises. Thanks”

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Posted 1 year ago

“Excellent! Really fast, efficient communication and delivery. Ordered at 11pm, confirmation of dispatch the following morning and received two days later. Thank you so much.”

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Posted 1 year ago

“Really fast service, and very good value. Very happy with my Pinewood jacket and Didrikson raincoat .”

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Posted 1 year ago

“Excellent service. My order was processed quickly and arrived within the time period given. I am very pleased with the Ariat Skyline Summit Low Men's Walking Shoe that I purchased. They have already been tested on several long walks and proved to be very comfortable. I will continue to trade with ArdMoor as I can depend upon excellent service and quality products.”

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Posted 1 year ago

“Excellent product, good speedy service. My only criticism is the parcel required a signature upon delivery and after two failed attempts I had it delivered to the Post Office.”

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Posted 1 year ago

Hi Caroline Many thanks for taking time to leave us some feedback. We hope you are satisfied with your nre Didrikson coat? Sorry to hear the parcel could not be delivered to you on the first attempt, we use Royal Mail 24 Hour service to ensure the order can be tracked and delivered securely. Good to hear that ypou recevied the order safely. If you have anything else you would like to discuss, please contact customer services at info@ardmoor.co.uk Many thanks Annabel

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“The parcel was badly packaged, the box was too big, and the tape had seperated from the box. The contents were safe inside but it did not leave a profressional impression.”

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Posted 1 year ago

Hi Marsha Many thanks for taking the time to leave us some feedback and bringing this to our attention, we are very sorry to hear the parcel arrived in this condition. We endeavour to pack all orders in a secure manner with appropriate packaging for this size of the order, please accept our apologies that it did not happen in your situation. We shall speak to the warehouse team to ensure all protocals are met when packing orders. As a way of apology we will refund the shipping cost occured to you. If you have any further queries, please contact customer services on info@ardmoor.co.uk. Many thanks Annabel

Posted 1 year ago

“Quality garments . Quick delivery, easy returns and prompt refund.”

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Posted 1 year ago

ArdMoor Ltd is rated 4.9 based on 2,180 reviews