Assistive Tech Reviews

Name: Assistive Tech
Address: 19 David Avenue, NORTH RYDE, New South Wales
Rating: 4.87

4.9 Rating 373 Reviews

97 %

of reviewers recommend Assistive Tech

Company Reviews

Product Reviews

Metrics

4.9

Based on 373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Assistive Tech 5 star review on 1st September 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service and product. Thank you”

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Posted 7 months ago

“Very happy with quality of products and prompt service.”

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Posted 7 months ago

“Very quick delivery and perfect customer service”

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Posted 7 months ago

“Thanks assistive tech made the purchase of my Apple Watch was very quick turn around from when order was done until it was received thanks guys can’t recommend your service enough”

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Posted 7 months ago

“I am technologically challenged but the service I received was patient, helpful and professional. Excellent service.”

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Posted 7 months ago

“Excellent service”

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Posted 7 months ago

“Our school order was delivered during school holidays, when our office was unattended. Thank you for ensuring our items were kept safe and delivered at an apporpriate time.”

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Posted 7 months ago

“Fast delivery”

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Posted 7 months ago

“The Team at Assistive Tech, are quick and reliable. The communication is on point and fast and easy service.”

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Posted 8 months ago

“very prompt with delivery”

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Posted 8 months ago

“Sent items straight away, free shipping is mainly why I bought from here, in case I needed a return. Package was well packaed and suited to what I needed.”

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Posted 8 months ago

“Great company to deal with, quality products and excellent service.”

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Posted 8 months ago

“Staff went out of their way to resolve an issue. Communication was invariably prompt and helpful. I would definitely come here again.”

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Posted 8 months ago

“Thank you so much for helping my daughter purchase her new iPad that helps her with her speech and communication. It was definitely easier knowing yous would organise it with her NDIS, delivery was heaps faster too (last company we used before made us wait over a month) but with yous it arrived in just a few days. Really appreciate it!!! Thank you again!”

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Posted 8 months ago

“Aside from fast delivery...my son try to learn how to do it and I love it.”

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Posted 8 months ago

“Was impressed with the level of service and communication”

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Posted 8 months ago

“Great customer service and assistance”

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Posted 8 months ago

“Very good out come got my good straight away”

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Posted 8 months ago

“The process was easy, and very professional. Easy to follow”

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Posted 8 months ago

“It wasn't the easiest transaction. I payed the money but I had to get my speech therapist to write a letter explaining why I needed the device. Not as easy as it should have been.....”

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Posted 8 months ago

Thanks Laura for your recent order. NDIS have operational guidelines that outline the requirements for supply of tablets/AAC devices. This means even if you have the budget in your plan, you need written advice from an Assistive Technology Advisor (which could be an allied health practitioner such as a speech pathologist or an occupational therapist). You can find more information including a link to the NDIS operational guidelines at https://www.assistivetech.com.au/blogs/faq/ipads-and-the-ndis-for-participants As a NDIS registered provider, we are required to comply with NDIS guidelines. NDIS welcome feedback at https://www.ndis.gov.au/contact/feedback-and-complaints

Posted 8 months ago

Assistive Tech is rated 4.9 based on 373 reviews