Australian Piano Warehouse Reviews

Name: Australian Piano Warehouse
Rating: 4.67

4.7 Rating 850 Reviews

92 %

of reviewers recommend Australian Piano Warehouse

4.7

Based on 850 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“The item was a good price and it was delivered promptly. Thanks very much.”

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Posted 4 years ago

“Delivery was fast. The product is as described and of good quality.”

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Posted 4 years ago

“Fast shipping, everything came in tact”

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Posted 4 years ago

“Great online help via chat and after the purchase, the item came ahead of schedule in the mail. Thanks”

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Posted 4 years ago

“Piano arrived the following day and is really good”

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Posted 4 years ago

“Good communicators and obliging.”

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Posted 4 years ago

“Speedy delivery and great product!”

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Posted 4 years ago

“Delivered the product in good condition”

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Posted 4 years ago

“I bought a Casio keyboard and love it! Ordering from the Australian Piano Warehouse website was really easy and delivery was extremely fast. I definitely recommend them.”

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Posted 4 years ago

“I am still pending on the missing items of my piano desk. Can you please advise when I will be receiving this? this is a shocking case.”

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Posted 4 years ago

“Friendly team. Professional service.”

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Posted 4 years ago

“Fast service”

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Posted 4 years ago

“I ordered my piano stand one afternoon and it arrived at my doorstep the next morning, amazing service.”

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Posted 4 years ago

“I was not very happy with Australian Piano Warehouse. I was surprised when they said my keyboard would arrive in 3-4 business days during the pandemic, but I was more surprised that it took two months to arrive in the end. I contacted them multiple times and they said they would follow up. It was only when I asked for a refund that they finally acted to get the keyboard to me. I understand it's been a challenging time but it still could have been rectified sooner and communication could have been better. I am happy with the keyboard.”

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Posted 4 years ago

“Friendly and professional staff, they didn't have the pedal unit and piano stand in the Sydney store and were super efficient in delivering them to me straight from their Brisbane warehouse.”

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Posted 4 years ago

“Great customer service and fast delivery.”

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Posted 4 years ago

“Fast shipping excellent customer service!”

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Posted 4 years ago

“Delivery was crazy fast”

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Posted 4 years ago

“Thanks a lot, timely and good quality.”

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Posted 4 years ago

“Craig was very helpful and efficient chasing up part of my order. I think the issue was more in relation to the delivery of my order, which was out of the control of the store”

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Posted 4 years ago

Australian Piano Warehouse is rated 4.7 based on 850 reviews