Australian Piano Warehouse Reviews

Name: Australian Piano Warehouse
Rating: 4.67

4.7 Rating 850 Reviews

92 %

of reviewers recommend Australian Piano Warehouse

4.7

Based on 850 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Ordered Piano cover. Got am email that the order was dispatched two days later. No order turned up after a week. After following up, which took a while, the package arrived a further week later”

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Posted 4 years ago

“After I ordered and paid for a digital piano, I didn't hear anything for 2 weeks. I had to ring up and ask about my order 5times. Every time when I rang up, I had to explain each different staff who answered my call. They said the person who started my order would call me back, but didn't receive a call back. Finally I received the digital piano I ordered which was left in our garage without any note and also the keyboard box was standing on top of the bench box. I paid nearly $1330,not $50 products. I was very surprised the service I have received, very disappointed and never used this company again and also never recommend to anyone.”

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Posted 4 years ago

“fast delivery”

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Posted 4 years ago

“Good service good price”

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Posted 4 years ago

“Great customer support pre-purchase.”

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Posted 4 years ago

“very fast delivery, very happy with the quality of the piano, easy to assemble, great sound”

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Posted 4 years ago

“Good range of products, fair prices, some difficulty with delivery which was resolved quickly on my involvement.”

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Posted 4 years ago

“I have not received the piano yet. It has been over 10 business days. In addition, delivery tracking system of TOLL is broken. Could not confirm the current status even calling. Only the chair was delivered earlier. It was largely damaged.”

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Posted 4 years ago

“Linda gave me great help when I visited her store. Then it was easy to order online. Delivery was quicker than promised. Great job piano warehouse.”

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Posted 4 years ago

“Some of my orders have still not arrived.”

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Posted 4 years ago

“Excellent online customer service and fast delivery.”

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Posted 4 years ago

“Ordered online. Order came quite quick and even delivered on a Saturday! I am so happy with my Keyboard!💜 thank you so much!”

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Posted 4 years ago

“Quality and quick delivery”

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Posted 4 years ago

“Quick delivery, great products!”

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Posted 4 years ago

“My experience with Australian Piano Warehouse has been a pleasant one products I ordered have been great and staff have been friendly and helpful.”

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Posted 4 years ago

“The delivery was extremely fast which was good. It was for my daughter's birthday present. It was much bigger and heavier than I thought but the sound of the piano is fantastic. Overall very satisfied.”

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Posted 4 years ago

“Fast and efficient. Delivery on time and when agreed. Very happy result”

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Posted 4 years ago

“The bag is exactly what I needed. Excellent customer service.”

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Posted 4 years ago

“Very good on-line, in-store and delivery services!”

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Posted 4 years ago

“Helpful and prompt postage also good product”

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Posted 4 years ago

Australian Piano Warehouse is rated 4.7 based on 850 reviews