Australian Piano Warehouse Reviews

Name: Australian Piano Warehouse
Rating: 4.67

4.7 Rating 850 Reviews

92 %

of reviewers recommend Australian Piano Warehouse

4.7

Based on 850 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with speed and quality of service, both in online chat function and in delivery of product.”

Helpful Report

Posted 4 years ago

“Faster delivery than anticipated”

Helpful Report

Posted 4 years ago

“Good range of products, including some inexpensive beginner equipment for my son. Efficient Processing and shipping”

Helpful Report

Posted 4 years ago

“Super fast turn around and rural area delievery, good price and great product.”

Helpful Report

Posted 4 years ago

“Excellent service, expert advice and a quality product for a great price! I cannot recommend Australian Piano Warehouse highly enough.”

Helpful Report

Posted 4 years ago

“Product was delivered promptly and online support was great.”

Helpful Report

Posted 4 years ago

“Quality product and decent services.”

Helpful Report

Posted 4 years ago

“Your customer service has been stunning, then the only drawback would be delivery speed. But this is most likely due to COVID. Other than that, 10/10”

Helpful Report

Posted 4 years ago

“Fantastic service and such quick delivery.”

Helpful Report

Posted 4 years ago

“The information provided on the website of the products was great and the chat rooms were also really insightful to assist in making the right choice for my needs. I’m very happy with the product itself. The major downfall was the delivery in which I paid ~$70 for. I’m honestly quite surprised only 1 person was there to deliver a piano of all products. I was not home at the time to assist (I notified my roommate who was happy to let the courier in with an area prepped for the piano) however the courier only brought 1 small trolley which apparently didn’t even fit the digital piano box on there, and was too heavy for my roommate and courier to lift on their own... therefore could only leave it in the basement level garage. I had to search for a different trolley in my own time and get help from neighbours to lift this not there. I would love to give 5 stars for the company but the courier service really brought everything down unfortunately.”

Helpful Report

Posted 4 years ago

“Great service and very fast. Exactly as seen.”

Helpful Report

Posted 4 years ago

“Ordered for same day click and collect - only because was told all in stock at chosen location via live chat. After placing order told that order would be fulfilled interstate as it was not in stock. Then next day told there was order error was all in stock and ready for collection at chosen location”

Helpful Report

Posted 4 years ago

“I recently purchased a digital piano w/ bench but was disappointed that the bench hasn't been delivered together with the piano. Hopefully, the bench that is supposed to come with it also gets delivered to us soon. Apart from this, we were happy with our purchase.”

Helpful Report

Posted 4 years ago

“Our order was delivered promptly and service was excellent.”

Helpful Report

Posted 4 years ago

“Easy to Order and the best price around for the Yamaha PA system. Would highly recommend they be considered.”

Helpful Report

Posted 4 years ago

“Happy with the service, but disappointed the item arrived in a faulty state and had to be replaced. The follow up was efficient and timely which I appreciated.”

Helpful Report

Posted 4 years ago

“Delivery people sent who did not possess the skill or knowledge to handle a piano. Customer service extremely poor”

Helpful Report

Posted 4 years ago

“You press the black and white things and it makes a pretty noise”

Helpful Report

Posted 4 years ago

“Quite a long wait but all good!”

Helpful Report

Posted 4 years ago

“Great item! Great customer service! Thank you”

Helpful Report

Posted 4 years ago

Australian Piano Warehouse is rated 4.7 based on 850 reviews