Australian Piano Warehouse Reviews

Name: Australian Piano Warehouse
Rating: 4.67

4.7 Rating 850 Reviews

92 %

of reviewers recommend Australian Piano Warehouse

4.7

Based on 850 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Australian Piano Warehouse was the only website that had the Roland digital piano I wanted in stock. It was delivered very quickly and carefully brought to my door by the courier. Would definitely purchase from this store again. Thanks!”

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Posted 3 years ago

“Easy purchase, fast delivery. Funny though piano was delivered by some tradie guy on back of his ute with his gear”

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Posted 3 years ago

“Great support and fantastic service. I ordered my piano on the weekend and got it the next day. It was great! The tracking system means I knew roughly when it would arrive. The driver was communicative and helpful. Will definitely buy from here again when I’m ready to upgrade.”

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Posted 3 years ago

“Thank you for the fast delivery. Very happy with the piano and their accessories.”

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Posted 3 years ago

“The delivery & service met with my expectations.”

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Posted 3 years ago

“Fantastic and prompt service and replies to my queries. Very happy with my Roland RHA7BK Headphones which are getting lots of use on our new digital piano. I would definitely recommend purchasing from APO in future.”

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Posted 3 years ago

“Quick delivery and great customer service.”

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Posted 3 years ago

“Very good communication and quick delivery. Check before ordering that what you need is in stock if you're hoping for next day delivery. Ours needed to come from interstate but it still only took a couple of days.”

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Posted 3 years ago

“when i click and collect staff was good service”

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Posted 3 years ago

“This company was great. I was after a piano stand that was out of stock (everywhere) - they notified me as soon as it came in & I was able to order straight away. The price was competitive and the delivery updates were spot on. I’d definitely recommend the Australian Piano Warehouse.”

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Posted 3 years ago

“Purchase and pick up straight were forward and fast. Really happy with the customer service. Good product and price, too.”

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Posted 3 years ago

“Excellent service with prompt delivery. Above all, the company made sure I was the person with authority to make the purchases on the credit card as I purchased a gift for Father's Day. I was most impressed with their security measures. I highly recommend this company and given a 5 star rating.”

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Posted 3 years ago

“Prompt delivery, great service”

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Posted 3 years ago

“I made an error when placing my order. Piano Warehouse contacted me and checked to see if my order was correct, I had indeed made a mistake and asked to have my error fixed, which they did and my piano was then immediately dispatched. I received my new electric piano the very next day.”

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Posted 3 years ago

“Amazing service”

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Posted 3 years ago

“Thank you Australian Piano Warehouse. My two orders arrived in record time. Well packaged and no delay. Thank you so much. Highly recommend. 5/5.”

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Posted 3 years ago

“Fantastic and fast service. Excellent quality. Thank you.”

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Posted 3 years ago

“4/5 When I chat to a sales support staff on the website for further info on a few products. They told me to contact the branch store directly. Would appreciate more if they could help me to do so and send me info about it via email or a call back.”

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Posted 3 years ago

“Service was INCREDIBLE. I purchased online after a virtual shopping experience with the West Melbourne store. The time and effort the team put in to helping during tough circumstances was so refreshing.”

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Posted 3 years ago

“I haven’t got the cash back for my purchase of Casio CDPS150 Digital Piano on July 28, 2021. Please help check and get back to me. Thanks”

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Posted 3 years ago

Australian Piano Warehouse is rated 4.7 based on 850 reviews